# CAVA \| Order Online — user reviews

> 767 indexed App Store user reviews of CAVA | Order Online by Cava Mezze Grill, rated 4.90/5 from 269,511 ratings.

- Source: https://appshunter.io/ios/app/cava-order-online/id726270499/reviews
- App overview in markdown: https://appshunter.io/ios/app/cava-order-online/id726270499.md
- Rating breakdown: 5★ 250,052 · 4★ 12,186 · 3★ 2,774 · 2★ 1,155 · 1★ 3,344

## What do users think of CAVA | Order Online?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 👍 Intuitive order flow
- 🚀 Convenient for reordering
- 🚀 Streamlined mobile ordering

**Cons**

- 🐛 Buggy and unstable app
- 🤔 Unintuitive UI changes
- 🤔 Reduced functionality in new update
- 🤔 Inconsistent nutrition information

**Commonly reported bugs**

- Orders not reaching restaurants
- Inability to reorder past orders
- Inconsistent behavior when modifying orders
- App crashes and freezes

**Most requested features**

- Option to save favorite orders
- More customization options
- Ability to edit orders after placement
- Clearer order status updates

## Newest reviews (16 of 767)

### 4/5 — Great, Rewards can be funky

*2026-08-28, version 3.10.5*

…we really enjoy cava, but sometimes the app is a little finicky. We just ordered right now and it seemed to be fine but the last time we ordered I accidentally had to redo our entire order three times and it was pretty frustrating. I think it was because of the Rewards and trying to use them. I expected it to pop up at the end of my order and it was at the beginning so it was easy to overlook other than that. The app looks really cool and everything else seems to be pretty intuitive. I think it was mostly just the Rewards situation.

### 3/5 — Kids Menu

*2026-08-24, version 3.10.4*

Why is there not an option on the app for the kids menu?

### 2/5 — Issue with BYO

*2026-08-21, version 3.10.4*

When trying to build your own a pop up screen about calories is on the way of items and you can't clear the pop up.

### 4/5 — Clumsy app design means you can’t customize.

*2026-08-21, version 3.10.4*

The recent customization menu hides half the ingredients so that you can’t see or add them. What a bad design!

### 5/5 — Good location

*2026-08-18, version 3.10.4*

I suggest people get cava on this location

### 5/5 — Yum!!!

*2026-08-18, version 3.10.4*

I always love, love, love my meal 😋

### 5/5 — Easy to use

*2026-08-15, version 3.10.4*

The app is honestly one of the smoothest food ordering platforms I’ve ever used. The layout is amazing and It operates quickly and lets you order food quickly. Winning.

### 5/5 — Service

*2026-08-13, version 3.10.4*

Top notch

### 3/5 — App

*2026-08-13, version 3.10.4*

Your reward should be easier to claim on your app
Your apps a little too difficult

### 5/5 — Great app

*2026-08-12, version 3.10.4*

Great app! Love Cava.

### 5/5 — Good food

*2026-08-12, version 3.10.4*

The food is always good.
They are speedy. Price is okay for what you get but can be on the pricey side.

### 5/5 — Love the App

*2026-08-11, version 3.10.4*

The App is simple and easy to use.  This makes ordering from CAVA, a great option to get a healthy food!

### 5/5 — Cava is that girl

*2026-08-10, version 3.10.4*

Cava is bomb. Just gotta make your bowl right

### 5/5 — Harissa BBQ CHIPS ROCK

*2026-08-09, version 3.10.4*

Fresh & tasty

### 5/5 — Great service

*2026-08-08, version 3.10.4*

Kind workers and online service is awesome

### 5/5 — 🔥🔥🔥🔥🔥

*2026-08-07, version 3.10.3*

Chipotle doesn’t deserve to be in the same conversation with this place. F’n delicious

## Most critical reviews (10 lowest-rated)

### 1/5 — App!

*2026-08-28, version 3.10.5*

The app is terrible. Great food, but slow, frustrating, and terrible app.

### 1/5 — The app dosen’t let me continue and let me finish my order

*2026-08-27, version 3.10.5*

Not sure whats wrong but app won’t let me checkout even though I have payment with apple pay that works, set order time 30 min advance???? Let me know why I can’t checkout???????

### 1/5 — Seriously I just want to order from a person with food in front of me

*2026-08-09, version 3.10.4*

Seriously I just want to order from a person with food in front of me

### 1/5 — Persistent GPS usage

*2026-08-06, version 3.10.3*

When the Cava app is backgrounded, it still uses GPS

### 1/5 — Your app and Website are terrible

*2026-08-05, version 3.10.3*

Not being able to select a delivery time is really not a good option. Your website doesn’t work well nor does your app.

### 1/5 — Waiting Line Confusion

*2026-07-31, version 3.10.2*

Since there is no signage indicating where people are to line up to get food, customers make multiple lines leading to verbal confrontations between customers. This needs to be fixed expeditiously.

### 1/5 — Points Stolen

*2026-07-29, version 3.10.2*

My points were stolen. Used by someone in New York. There should be a mechanism in place to confirm. They stole over 1,000 plus points and the store allowed them to on several different purchases.

### 1/5 — Fees

*2026-07-27, version 3.10.2*

Too many fees

### 1/5 — Hidden Costs

*2026-07-18, version 3.10.2*

Tried to make an order for pick up and noticed the subtotal plus tax didn’t add up to the total shown. They added $3 to my order without listing what it was. Not to mention, they have a “free” delivery reward, but still add a separate service fee after the delivery fee AND they want a tip on top of all that. Ridiculous.

### 1/5 — Version 3.10.2 is unusable on smaller phones.

*2026-07-18, version 3.10.2*

What summer intern did Cava hire to redesign their app? I use an iPhone SE2 and the new app version is unusable. It is impossible to customize a bowl because half the menu items are hidden behind this dumb new popup customization screen. You can remove all the ingredients you want but God help you if you want add spinach, it’s impossible to access! Someone needs to learn how to beta test!

## Most praised reviews (10 highest-rated)

### 5/5 — Great Quality

*2026-08-28, version 3.10.5*

Awesome food ad service

### 5/5 — Cava

*2026-08-28, version 3.10.5*

Food is amazing every time

### 5/5 — LOVE IT!!!!!

*2026-08-25, version 3.10.5*

love cava and the app it makes it easy ordering!

### 5/5 — Cava hummers

*2026-08-24, version 3.10.4*

So so so tasty I am literally feining for it

### 5/5 — Cool App

*2026-08-22, version 3.10.4*

The future of eating

### 5/5 — Bowls are better than others

*2026-08-21, version 3.10.4*

I heard about you from social media posts and tried it and I’m immediately impressed and hooked!

### 5/5 — Fresh and healthy

*2026-08-21, version 3.10.4*

You’d have to be a crazy to not love CAVA. This place is a standout among fast food places that serve stuff that barely qualifies as food.

### 5/5 — Love love

*2026-08-20, version 3.10.4*

Great food and the kindest workers ever at South location!!!!

### 5/5 — Mall of GA Best Store

*2026-08-19, version 3.10.4*

Excellent service at the location in Mall of GA, they always get my order right when I order on the app. Great job by their team!

### 5/5 — Manager

*2026-08-19, version 3.10.4*

Whenever I have eaten at Cava, I have so far been so pleased with the service and amazing meals.  Loretta

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
