# Cavanna Support — Your direct assistance

> Your direct assistance (iPhone/iPad app by Icona Spa.)

- Source: https://appshunter.io/ios/app/cavanna-support/id1466624817 (this page in markdown: same URL + `.md`)
- Developer: [Icona Spa](https://appshunter.io/developer/415631722)
- Category: Productivity, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 15.1 · 101 MB
- Languages: Czech, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian and 3 more
- Released: 2019-10-09
- Data updated: 2026-06-02
- User reviews in markdown: https://appshunter.io/ios/app/cavanna-support/id1466624817/reviews.md

## What is Cavanna Support?

Do you need assistance? The Cavanna Support app is the quickest and most effective way to resolve any problems you may have related to your flow-pack and cartoning system.
Our technical team is at your service. Open a ticket with us and let yourself be guided by our highly specialized technicians they will deal with the problem and lead you to the solution.
	•	Open a ticket
	•	Attach photo and video of the problem
	•	Live chat with our technicians
	•	Use the multilingual function for quick and simple interaction
	•	Express any doubts directly through the video call
And that is not all! With the Cavanna Support application you can carry out multiple operations:
	•	Check your inventory
	•	Analyze the ticket history for each serial number
	•	Extract data from files
	•	Add to the knowledge base with the solution to your problem
	•	Request information regarding new formats, modifications and upgrades.


## Version history (last 5 releases)

### 9.3.0 — 2026-04-16

- Greatly improved incoming expert call screen.
- Updated assistance engine.
- Updated DWI module.
- Improved speech feature.
- Improved some dialogs.
- Fixed some errors.

### 8.3.1 — 2025-07-25

- Added support for Branch links.
- Dropped support for iOS below version 15.1.
- Fixed some errors.
- Updated DWI module.

### 7.3.6 — 2025-01-07

- Added support for audio-only calls.
- Added support for calling push notifications.
- Improved assistance stability and quality.
- Improved translations in chat and assistance.
- Improved chat UI and added support for quotes.
- Updated DWI module.
- Fixed some errors.

### 7.0.3 — 2023-11-10

Added new languages: Czech, Korean and Brazilian.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.

### 6.3.5 — 2022-11-21

- Added support for WorkInstructions.
- Greatly improved AR feature.
- Improved video quality.
- License and privacy documents have now been translated in japanese.
- Fixed some bugs.

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## More apps by Icona Spa

- [Livecare Support](https://appshunter.io/ios/app/livecare-support/id902280279)
- [Livecare RA](https://appshunter.io/ios/app/livecare-ra/id1063644471)
- [Acty](https://appshunter.io/ios/app/acty/id1126880524)
- [ADAK REMOTE](https://appshunter.io/ios/app/adak-remote/id1481597078)
- [My Swift-Cut](https://appshunter.io/ios/app/my-swift-cut/id1483077060)

All apps by Icona Spa: https://appshunter.io/developer/415631722

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-02.*