# Cayo Levantado Resort — The official app of CLR

> Official resort app for pre-arrival planning, booking, and on-site services. (iPhone/iPad app by Piñero gestión hotelera.)

- Source: https://appshunter.io/ios/app/cayo-levantado-resort/id6447963663 (this page in markdown: same URL + `.md`)
- Developer: [Piñero gestión hotelera](https://appshunter.io/developer/1548968501)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 4.70/5 from 15 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.2 · 71 MB
- Languages: American English, European Spanish
- Released: 2023-04-21
- Data updated: 2026-08-16
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cayo-levantado-resort/id6447963663/reviews.md

## What is Cayo Levantado Resort?

The app includes the necessary features to offer you a unique experience. With it, you will be able to:	

- Access up to 10 days before your arrival at the resort and start organizing days in paradise.
- Get to know the resort's facilities and services.
- Perform the online pre-check-in.
- Book restaurants and experiences.
- Read the international press.
- Indicate your preferences to make your stay perfect.
- Contact your personal Ambassador through the chat. Your Ambassador will help you with any questions you may have and make your stay a purely joyful one.
- Also, if you are at the resort, you can easily access it via your wristband; all you need to do is activate the NFC.

## Key features

- Pre-arrival organization
- Resort facility information
- Online pre-check-in
- Restaurant and experience booking
- International press access
- Personalized preference setting
- In-app chat with Ambassador
- NFC wristband integration

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/cayo-levantado-resort/id6447963663/reviews.md

### 1/5 — Application non-fonctionnelle

*2025-02-10*

Cette application ne fonctionne pas du tout. Un vrai perte de temps. Impossible d’entrer les informations et les documents demandés. Jamais vu une application aussi mal faite. Le resort devrait avoir honte d’avoir mis en service quelque chose de la sorte.

**Developer response:** Thank you for bringing to our attention your comments.

We are taking into consideration your suggestions because your satisfaction is our priority.

The whole staff is hoping to welcome you again in the future and we do hope you will have another wonderful experience at Bahia Principe Hotels & Resorts.

Kind regards,

Guest Relations Department

### 1/5 — Useless

*2024-12-07*

Absolutely useless application, very disappointing. Impossible to upload passport photo and impossible to set earlier date than today for the date of issue of the passport.

**Developer response:** Thank you for your feedback. 
We’re sorry to hear about the issues you faced with the app. It sounds like you encountered a small glitch with uploading the passport photo and setting an earlier date for the passport issue. We understand how frustrating that can be, especially when preparing for travel. 

Rest assured, our team is working on resolving these types of issues to enhance the user experience. We appreciate you sharing your thoughts, and we’re committed to improving the app. Priscila Conte- Guest Relations Department

## Frequently asked questions about Cayo Levantado Resort

### What can I do with the Cayo Levantado Resort app before my arrival?

Before your arrival, you can access the app up to 10 days in advance to organize your stay, get to know the resort's facilities and services, and perform online pre-check-in. You can also book restaurants and experiences.

### How does the Cayo Levantado Resort app help during my stay?

During your stay, the app allows you to read international press, indicate your preferences for a perfect stay, and contact your personal Ambassador via chat for any questions. If you are at the resort, you can also access services using your activated NFC wristband.

### Is the Cayo Levantado Resort app free to download and use?

Yes, the Cayo Levantado Resort app is completely free to download and use. It does not have any in-app purchases or advertisements.

### What devices is the Cayo Levantado Resort app compatible with?

The Cayo Levantado Resort app is compatible with iPhone, iPad, and iPod devices.

### How often is the Cayo Levantado Resort app updated?

The app was last updated on March 26, 2026, indicating it receives regular updates to ensure optimal performance and new features. The current version is 2.0.7.

### What is the age rating for the Cayo Levantado Resort app?

The Cayo Levantado Resort app has an age rating of 4+, making it suitable for a wide range of users.

### What do users like about the Cayo Levantado Resort app?

Based on its rating of 5.0 stars from 14 ratings, users likely appreciate the comprehensive planning features, ease of booking, and direct communication with resort staff through the chat function.

### Does the Cayo Levantado Resort app have ads?

No, the Cayo Levantado Resort app does not contain advertisements. It is a free application designed to enhance the guest experience without interruptions.

## Version history (last 5 releases)

### 2.0.7 — 2026-03-26

- Improvements in performance and stability.

### 2.0.6 — 2026-01-27

Performance and stability improvements.

Design improvements in show booking.

### 2.0.5 — 2025-12-15

Improvements in performance and stability.

### 2.0.4 — 2025-08-29

Performance and stability improvements.

### 2.0.3 — 2025-06-05

Improvements in performance and stability.

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## More apps by Piñero gestión hotelera

- [Bahia Principe Residences](https://appshunter.io/ios/app/bahia-principe-residences/id1548968499)
- [Bahia Principe Hotels](https://appshunter.io/ios/app/bahia-principe-hotels/id1548968610)
- [Coming2](https://appshunter.io/ios/app/coming2/id6472049335)

All apps by Piñero gestión hotelera: https://appshunter.io/developer/1548968501

## Related topics

[resort amasea](https://appshunter.io/ios/topics/resort-amasea)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*