# Cayo Levantado Resort — user reviews

> 2 indexed App Store user reviews of Cayo Levantado Resort by Piñero gestión hotelera, rated 4.70/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/cayo-levantado-resort/id6447963663/reviews
- App overview in markdown: https://appshunter.io/ios/app/cayo-levantado-resort/id6447963663.md
- Rating breakdown: 5★ 14 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (2 lowest-rated)

### 1/5 — Application non-fonctionnelle

*2025-02-10*

Cette application ne fonctionne pas du tout. Un vrai perte de temps. Impossible d’entrer les informations et les documents demandés. Jamais vu une application aussi mal faite. Le resort devrait avoir honte d’avoir mis en service quelque chose de la sorte.

**Developer response:** Thank you for bringing to our attention your comments.

We are taking into consideration your suggestions because your satisfaction is our priority.

The whole staff is hoping to welcome you again in the future and we do hope you will have another wonderful experience at Bahia Principe Hotels & Resorts.

Kind regards,

Guest Relations Department

### 1/5 — Useless

*2024-12-07*

Absolutely useless application, very disappointing. Impossible to upload passport photo and impossible to set earlier date than today for the date of issue of the passport.

**Developer response:** Thank you for your feedback. 
We’re sorry to hear about the issues you faced with the app. It sounds like you encountered a small glitch with uploading the passport photo and setting an earlier date for the passport issue. We understand how frustrating that can be, especially when preparing for travel. 

Rest assured, our team is working on resolving these types of issues to enhance the user experience. We appreciate you sharing your thoughts, and we’re committed to improving the app. Priscila Conte- Guest Relations Department

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*