# Cazoo: Used Cars, Vans & Bikes — user reviews

> 56 indexed App Store user reviews of Cazoo by motors.co.uk, rated 4.90/5 from 46 ratings.

- Source: https://appshunter.io/ios/app/cazoo-used-cars-vans-and-bikes/id6475107646/reviews
- App overview in markdown: https://appshunter.io/ios/app/cazoo-used-cars-vans-and-bikes/id6475107646.md
- Rating breakdown: 5★ 43 · 4★ 2 · 3★ 1 · 2★ 0 · 1★ 0

## Newest reviews (15 of 56)

### 3/5 — Broken on iPhone SE

*2026-08-16*

Was working well but an update left me unable to view multiple images making the app useless. Web page works but nags to use the app.

### 4/5 — Lovely place

*2026-06-11*

Great App for find car. Always notify me when there match with me search.

**Developer response:** Great to hear 😄 Glad the app is helping you find matches quickly and keeping you updated – that’s exactly what we aim for 🚗🙌

### 3/5 — Search Good

*2026-05-03*

Search engine is good but don’t bother to message the seller, they ignore your questions and simply spam you with irrelevant information and try to sell you add ons like insurances, warranties, finance “special coatings”

Etc etc etc

**Developer response:** Thanks for taking the time to share this feedback 🙏 We’re pleased parts of the experience worked well for you, but we’re sorry to hear the communication from the Dealer wasn’t as helpful as it should’ve been 😔 We understand how frustrating it can be when your questions aren’t properly addressed, you can contact consumer.support@cazoo.co.uk to log a complaint against the dealer. Thanks again for helping us improve ✨

### 5/5 — Lovely

*2026-02-19, version 2.24.0*

Great app

### 5/5 — Vans

*2026-01-25, version 2.20.0*

Brill

### 3/5 — Some bizarre features

*2026-01-07*

There are plenty cars to choose from and a lot of dealers. However; when filtering, there are some bizarre features.
You can only filter cars up to 100,000 miles. A car with 101,000 will feature in the same grouping as a car with 250,000 miles. I like to search for cars with less than 125k or 150k. I can’t do this on this app. When filtering tax bands, the options available don’t reflect the actual tax bands available. E.g. it’s under £235 or under £35. Cars that cost £165 and £195 can’t be differentiated.

**Developer response:** Thanks for your feedback, we really appreciate it. Just so you know, we will be releasing search options for 125k and 150k this month. Please continue to share your feedback, we are always looking to improve the experience for our users 🙌🏻🚗

### 5/5 — pretty good app

*2025-12-11, version 2.17.0*

not gonna lie it does look good

### 5/5 — Well worth down loading

*2025-11-29*

Really easy to use. Wide range of cars and very good layout

**Developer response:** Thank you for your positive review! 🙌🏻🚗

### 5/5 — Great app

*2025-11-26, version 2.15.1*

AMZ

### 3/5 — Asked for feedback back after 5 mins

*2025-11-23*

Seems ok so far but how can i tell in 5 mins. So 3 star for now.

**Developer response:** Thank you for your feedback! We understand it's hard to form a complete opinion in just five minutes, we'll look in to this and give users more time. Please use the in-app support for any additional thoughts once you've had more time to browse!

### 5/5 — Yasin

*2025-11-03, version 2.13.0*

Very good app to use

### 5/5 — Amir’s Cars from Carzoo

*2025-10-27*

I’m sending My Ford Cars to NYC and USA

**Developer response:** Thank you for your positive review! 🙌🏻🚗

### 5/5 — Amazing

*2025-10-15*

It is very easy to check the new car and used car when updating before buying it.

**Developer response:** Thank you for your positive review! 🙌🏻🚗

### 5/5 — Fab website

*2025-09-27*

Super nice experience, everything so super friendly

**Developer response:** Thank you for your positive review! 🙌🏻🚗

### 5/5 — Good

*2025-09-02*

Kept coming up on my Facebook page so downloaded the app,and started looking for what I need,good prices and more of what I taught it would be

**Developer response:** Thank you so much for your positive review, glad you gave us a chance! 🙌🏻🚗

## Most critical reviews (10 lowest-rated)

### 1/5 — Shockingly bad search system

*2026-06-03*

It’s difficult to explain how really bad this app’s search facilities are.   Combined with the images being cropped to 1/3 height so you cannot see the van properly from the images the vendor has posted.

Dire, absolutely dire app.

(iPad Pro)

**Developer response:** Thanks for your feedback – it’s super helpful! 🙏 We’re sorry to hear the search experience and image display didn’t meet your expectations 😔 We’re always looking to improve the platform, so we’ve passed your comments on to the team to review. Thanks for helping us get better 🚗✨

### 1/5 — can’t sell

*2026-05-04, version 2.35.0*

how do you sell???

### 1/5 — False advertising…

*2026-03-15*

I was searching for camper vans on Facebook Marketplace and an ad popped up for Cazoo, with lots of listings for camper vans on it. So I downloaded it, only to find out you can’t actually search for camper vans. So I search up vans, and I’m just scrolling for ages trying to find one that looks like a camper van. Gave up, waste of time.

**Developer response:** Thanks for flagging this! Sounds like something we need to fix, so I’ve passed it on to the team to investigate. 🔧 We’re on it!

### 1/5 — Waste of time

*2026-02-20*

Saw advert on Facebook as in market for car. The app is awful. The search just does not work. Tell you no cars but the type the model in manually and a list comes up. It also failed the other way round. Gives you a list of cars then when you go to look says none found. I’ll stick with autotrader.

**Developer response:** Thanks for the feedback, we have passed it on and looking to make changes to improve! 🙌🏻

### 1/5 — Ask Cazoo a question

*2026-02-13, version 2.23.0*

If you ask a question via the app under ‘still need help’. The app just does nothing.

### 1/5 — Just keeps crashing.

*2025-08-17, version 2.3.2*

Worked fine yesterday. Now every time I open it, it just crashes and closes.

### 1/5 — Doesn’t work

*2025-02-25, version 1.0.25*

Never works for me always says something went wrong when I try to look at cars

### 1/5 — Which vehicle shows in the facebook thats one not coming on the app

*2024-11-05*

Even can’t find websites

**Developer response:** We appreciate your feedback and are sorry to hear that the app didn't meet your expectations. Your experience is important to us, please contact us at cazoosupport@motors.co.uk, we’d love to know more about the issues you faced.

### 2/5 — Terrible search filters

*2025-02-27, version 1.0.25*

Unable to search by distance and price at the same time!!

### 2/5 — SUV

*2024-11-28, version 1.0.14*

Please identify the models clearer 
The Mercedes ML 
Which one is it ?
250/350/400 etc

## Most praised reviews (10 highest-rated)

### 5/5 — Great Notifications

*2026-08-27*

Some lovely vans keep popping up but not a big enough picture that you can’t continue with what you are doing. 
Brilliant 🤩

**Developer response:** Thanks so much for the lovely feedback! 😊 We’re glad you’re enjoying the notifications and finding some great vans popping up. 🚐✨

### 5/5 — Quick fixes and killer features

*2026-08-21*

Had a couple of image issues on my iPhone SE which the devs fixed same day. Cazoo lets me hide cars that are ex-fleet or ex-rental and shows their price history, two killer features (for me) the other main app (AT) doesn’t do.

**Developer response:** Woohoo! 🎉 We’re so glad the image issues were sorted quickly and that you’re enjoying some of our features! It’s great to hear the ex-fleet/ex-rental filters and price history are making your car search easier. 🚗 Thanks for the brilliant 5-star review! ⭐

### 5/5 — Easy to use

*2026-05-11*

Simple and easy to use site does as it’s told

**Developer response:** Music to our ears! 🎶 We’re so glad you found the site easy to use – that’s exactly what we aim for. Thanks for sharing!

### 5/5 — Review

*2026-05-10, version 2.37.0*

All Good

### 5/5 — Im £2 from my first car 😎

*2026-04-20, version 2.34.0*

Yaaaas queeen

### 5/5 — Ford

*2026-04-08, version 2.32.0*

Focus

### 5/5 — great cars

*2026-03-31, version 2.30.0*

very enjoyable looking at the cars for sale  .

### 5/5 — Good

*2026-03-22, version 2.28.0*

Good

### 5/5 — Good app, easy to use

*2026-03-05*

I have found myself spending more time scrolling here than I do on my socials! Intentional selection of cars across all price points.

**Developer response:** Love this review! Thank you, enjoy scrolling! 🙌🏻🚗

### 5/5 — Really great app

*2026-02-24*

I’m really enjoying using this app, it’s super clean, easy to use and there is a really good selection of cars.

**Developer response:** Thanks for your review, this one made us smile! 😊

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
