# CB&S Bank — user reviews

> 5 indexed App Store user reviews of CB&S Bank by Citizens Bank & Trust, Inc., rated 4.80/5 from 438 ratings.

- Source: https://appshunter.io/ios/app/cb-and-s-bank/id1577410151/reviews
- App overview in markdown: https://appshunter.io/ios/app/cb-and-s-bank/id1577410151.md
- Rating breakdown: 5★ 389 · 4★ 31 · 3★ 8 · 2★ 3 · 1★ 7

## Most critical reviews (5 lowest-rated)

### 3/5 — Helpful staff, but…

*2023-06-30*

The staff has been helpful, but what you have to go through to make a deposit in your own account is ridiculous.  The app is not user friendly, directions are unclear or incomplete, & the process from having to be “approved” to make a deposit to having to type & write account # over & over is just unwieldy.  CBT, please take a look at Chase’s online banking system to see how to streamline your system!  All that said, many thanks to Shana & Victoria for helpful communication!

### 4/5 — Review I was not asked to change banks it just happened. It is hard to give a review on something th

*2026-04-06*

That you were not asked on.  Want to do better?  Increase your interest rate on the savings account!

### 5/5 — Convenient

*2025-07-17*

This app makes it super convenient to manage accounts.

### 5/5 — Very convenient

*2025-06-09*

Works for me

### 5/5 — Online Banking

*2022-10-30*

We love online banking

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*