# CB-Mobile Banking — user reviews > 251 indexed App Store user reviews of CB by Civista Bank, rated 4.52/5 from 1,366 ratings. - Source: https://appshunter.io/ios/app/cb-mobile-banking/id836729799/reviews - App overview in markdown: https://appshunter.io/ios/app/cb-mobile-banking/id836729799.md - Rating breakdown: 5★ 965 · 4★ 131 · 3★ 36 · 2★ 37 · 1★ 75 ## What do users think of CB? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 🚀 Convenient banking features - 🔒 Secure login options - 👍 User-friendly interface - 👍 Helpful customer service **Cons** - 🐛 Navigation issues after recent update - 🐛 Inconsistent app performance - 🐛 Difficult to find certain features - 🐛 Lack of advanced budgeting tools **Commonly reported bugs** - Login issues with Face ID/fingerprint - Recurring payment setup problems - Delayed deposit posting on holidays **Most requested features** - Ability to customize account nicknames - More detailed transaction history - Improved bill pay functionality - Seamless integration with other financial accounts ## Newest reviews (17 of 251) ### 3/5 — CB-Mobile Banking *2026-07-05, version 7.0.260500* This app is ok, but like the old one better . Too easy to make mistakes with this one! ### 5/5 — Nice app *2026-06-18, version 7.0.260500* Good app. Quick response. Everything I need to know. ### 5/5 — Works good! *2026-06-10, version 7.0.260500* Works as it should! ### 5/5 — Everything I need for Banking *2026-06-09, version 7.0.260500* I love my mobile banking app! It is so convenient and allows me to do everything i need to do for my home banking needs. ### 5/5 — Great bank! *2026-06-09, version 7.0.260500* Everything runs smoothly with this app. and bank! Keep up the good work! ### 4/5 — Civista app *2026-06-08, version 7.0.260500* Previously had issues with log in and needed to have one line staff reset vs having a customer online /web based oriented reset option like most other financial institutions. Which is still a needed option . ### 5/5 — Best Bank in Ohio!! *2026-06-07, version 7.0.260500* Civista Bank, formerly Citizens Bank is the best most honest and friendly bank in the Midwest. Since the recent growth of the bank to Indiana and western Ohio In Napoleon and the surrounding areas, the bank has remained the reliable home town bank that we have known and trusted for years. As a matter of fact, my father and Grandparents banked with Citizens (Civista) for as long as I can remember. Actually for several decades longer than I can recall. I know the family business was run with the help of Civista. I received my first car loan from Civista. And just about every loan in the family since. If you are looking for a friendly, reliable place to keep your finances, you really can’t do any better than right here at Civista. ### 3/5 — Great people, app is iffy *2026-06-07, version 7.0.260500* The people are fantastic and kind, but the app rarely works half the time and is lacking many of the features that other companies offer. ### 4/5 — CIVISTA review *2026-06-06, version 7.0.260500* Love it, couldn’t do without it! ### 5/5 — Amazing! *2026-06-04, version 7.0.260500* This app truly is a banking app! You should definitely be aware that different websites might take longer to load so never overload your checking! ### 5/5 — CIVISTA APP!! *2026-06-04, version 7.0.260500* Love the APP!! Use it literally everyday⭐️⭐️⭐️⭐️⭐️ ### 4/5 — CIVISTA review *2026-04-20, version 7.0.251200* Love it, couldn’t do without it! ### 5/5 — User friendly *2026-04-18, version 7.0.251200* This app is user friendly with quick response from Civista. The app makes it easy for 80 year olds!!! ### 5/5 — Very nice to have *2026-04-09, version 7.0.251200* Thanks for such an easy to use app. most apps I loose or forget my password this one has kept my info safe and handy. ### 5/5 — Very intuitive and easy to use. *2026-04-01, version 7.0.251200* Civista app is very easy to use and I have been using it for many years. ### 5/5 — Excelente aplicación 👍 *2026-03-25, version 7.0.251200* I recommend this app👍👍👍 ### 5/5 — Works well! *2026-03-02, version 7.0.251200* Very efficient and reliable. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app *2026-07-28, version 7.0.260500* People are never helpful and quite rude ### 1/5 — Awful just awful *2026-06-11, version 7.0.260500* Was the goal to make an app as terrible as your bank?? ### 1/5 — App *2026-04-09, version 7.0.251200* User unfriendly. Other bank apps are easier to navigate Should show more than two years of past records It sits off some of my accounts so I can’t read them. This update makes it unusable ### 1/5 — You asked. *2026-01-23, version 7.0.251200* Why try and fix something that wasn’t broken. Now all you have done is make things more complicated and glitchy. ### 1/5 — App *2026-01-01, version 7.0.251100* User unfriendly. Other bank apps are easier to navigate Should show more than two years of past records It sits off some of my accounts so I can’t read them. This update makes it unusable ### 1/5 — New update SUCKS *2025-12-08, version 7.0.251100* :( ### 1/5 — Amy Hall! *2025-12-06, version 7.0.251100* Hate the changes to the app. It was much easier to use before. ### 1/5 — Hate the update *2025-12-05, version 7.0.251100* Change it back ### 1/5 — Very hard to navigate *2025-12-04, version 7.0.251100* Very hard to update find what you are looking for ### 1/5 — Update doesn’t work *2025-12-04, version 7.0.251100* The new update is awful! Does not let me transfer money into my checking. Has been doing this for a month ## Most praised reviews (10 highest-rated) ### 5/5 — App *2026-07-31, version 7.0.260500* I find it very easy to use! ### 5/5 — Information *2026-07-16, version 7.0.260500* So easy to use. ### 5/5 — Five star *2026-07-16, version 7.0.260500* It’s been a tough year with a change in management and piecing books together. This app was instrumental in helping navigate what we faced. I no longer need to check accounts several times/day but was so glad I had that option ### 5/5 — Easy to use! *2026-07-12, version 7.0.260500* Love this app, easy to use and navigate! ### 5/5 — Very intuitive and easy to use. *2026-06-29, version 7.0.260500* Civista app is very easy to use and I have been using it for many years. ### 5/5 — CIVISTA app *2026-06-27, version 7.0.260500* I like everything EXCEPT the chat icon partially covers the menu icon and when I attempt to log out or choose another action I have to wrestle with “penny” to get it out of the way. Until that was added this app had perfect! ### 5/5 — My bank *2026-06-24, version 7.0.260500* It’s so convenient for me. It’s right across the street. ### 5/5 — Very user friendly! *2026-06-24, version 7.0.260500* I’m able to have all my accounts linked together for easy transfers. Plus I love that you can deposit checks now too! ### 5/5 — Country person *2026-06-22, version 7.0.260500* Like ya so far keep it up ### 5/5 — Civista App *2026-06-20, version 7.0.260500* The Best!! So easy to do my banking! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*