# CB Pay — user reviews > 87 indexed App Store user reviews of CB Pay by CB BANK PCL, rated 3.74/5 from 527 ratings. - Source: https://appshunter.io/ios/app/cb-pay/id1333054033/reviews - App overview in markdown: https://appshunter.io/ios/app/cb-pay/id1333054033.md - Rating breakdown: 5★ 260 · 4★ 63 · 3★ 56 · 2★ 33 · 1★ 95 ## What do users think of CB Pay? Overall sentiment: negative **Pros** - 👍 User-friendly app - 🚀 Easy to use - 💡 Useful features like mobile top-up and bill payment **Cons** - 🐛 Crashes and bugs - ⏱️ Slow performance and frequent timeouts - 🔒 Security issues with login and session management - 📱 Compatibility problems with newer iOS versions - 💸 Poor customer service **Commonly reported bugs** - Login screen freezes and crashes - Issues with mobile top-up and bill payment - Incorrect transaction dates - Problems with gift card and QR code scanning features **Most requested features** - Expand transaction history view - Add support for more payment methods like Wave Money - Improve UI and design - Implement Myanmar Unicode support ## Newest reviews (16 of 87) ### 2/5 — App UI Need to improve *2024-11-23* CB Pay UI Interface is out of date .Some of features like entering app without internet connection .Now its feel like using web mobile banking and it should be like another pay app .I really disappointed cb pay UI interface . it can be easily to use app smoothly if change app UI .App UI was not improved since 2020 ### 3/5 — UI and hidden balance features *2024-06-23* The UI needs to be change and a balancing feature that has not been seen needs to be add. The appearance of the application looks old design. ### 3/5 — Can’t use cash in to M-pitesan *2024-05-29, version 1.29.3* I can’t cash in to M-pitesan. Please fix asap ### 3/5 — Cash in from MPU *2023-04-23* Other pay apps have a feature to deposit cash from any MPU card. CB pay should have it. ### 2/5 — Difficult to deposit or cash in *2022-08-23, version 1.26.0* Very difficult to cash in. Going to bank is the only way to cash in. ### 3/5 — Booking token *2022-05-04, version 1.25.3* The rest of functions are working fine. Request tokens in iOS version its stuck in logo page and timeout again and again even android users success requested token at the same time. iOS users facing unfair while android getting token. Need fix for iOS user for request tokens. ### 1/5 — Scam *2021-11-21, version 1.25.2* Scam bank and scam app ### 1/5 — Token ကိုနှိပ်လိုက်တာနဲ့ တန်းထွက်သွားတယ် app ထဲကို log in ဝင်တာနဲ့လည်းထွက်တယ် အစုတ်အပြတ် software *2021-11-09, version 1.25.2* Bad loading UI Worst Software in Mobile Banking ### 2/5 — Gift Card Section didn't work on iOS 15.0.2 *2021-10-25, version 1.25.2* Can't send gift card in CB pay app & found stuck. Normal transfer only can be available. Gift card section wasn't functioning at all. ### 1/5 — annoying timeouts and poor customer service *2021-08-23* one of the worst banks in Myanmar also the session timeout thing is really annoying. UI looks ok compare to other mobile banking apps ### 1/5 — bad service *2021-08-10, version 1.25.1* စစ်တပ်ကိုထောက်ခံတဲ့ ဘဏ်ပါ လုံးဝမသုံးသင့်ပါ ### 1/5 — ဆိုးရွားလှပါတယ် *2021-08-10, version 1.25.1* အလွန်အမင်းဆိုးရွားပြီး ပြည်သူဘက်ကမရပ်တည်သော ဘဏ်တခုဖြစ်ပါတယ်။ ### 4/5 — lee app *2021-06-22, version 1.25.1* call centerက စောက်အရိုင်းအစိုင်း 2ခါရှိပြီ cb payလျှောက်တာ လုံးဝမရလို့ callcenterမေးတာ စောက်ဆင်မပြေရင် မသုံးနဲ့တဲ့ စောက်ကြီးစောက်ကျယ်နဲ့ မအေလိုးမျိူးတွေ ။မြင်ယောင်တယ် ဒေဝါဒီ ခံရမယ့် စောက်မျိူးစောက်နွယ်တွေ။လီးတောင်မသူံးဖူး ok$နဲ့ စောက်ပြသနာဖြစ် လူတိုင်းနဲ့ စောက်ပြသနာဖြစ် ပိုက်ဆံထုတ်ပေးစရာ စောက်ဆံက မလောက်ငှတော့ လူတိုင်းနဲ့ ရန်ဖြစ်နေတဲ့ မအေလိုးမျိူးတွေ lee service လီးတောင် မသုံးဖူး ။အချက်အလက် လိမ်စားနေတဲ့ မအေလိုးတွေ။ ### 3/5 — So slow *2020-12-04, version 1.25.1* Opening and looking up transaction is really really slow and get timeout really frequent. Fix it pls ### 1/5 — Asking detail again login *2020-11-24, version 1.25.1* This is a god damn banking app but CB doesn’t pay attention to fix the problem even they are aware of. Asking all details like DOB, NRC number during every login if you happened to be that installed the app for second time onwards. There is no way of getting out of this loop and the worst thing is even CB itself doesn’t care to fix it!!!!! This App should be taken down from App Store. ### 3/5 — Date are wrong *2020-11-22* I was top-up my MPT Card in 22Nov 2020 and the software show 23 Nov 2020 it was wrong Please fix it Top up is not important but money transfer will be something having problem ## Most critical reviews (10 lowest-rated) ### 1/5 — Cannot register with atm card *2026-04-08, version 1.33.0* This update version 1.33 has bugs that ATM card cannot be registered. fix asap ### 1/5 — Login error ပြင်ဦးဟ *2026-04-06, version 1.33.0* အားနေLogin ကိုဖုန်းနံပါတ် မှတ်တင်တင် မွေးနေ့ အကောင့်နံပါတ်အကုန်ထည့်ပြီးဝင်ဝင်နေရတယ် သေချာပြင်ဦး လစာဝင်နေလို့သာ သုံးနေရတာ ယွံစရာ App ### 1/5 — consumer service *2024-10-26, version 1.31.0* Worst consumer service ever ### 1/5 — Error in Iphone when using M-pitesan *2024-06-20* It’s too bad when I use application to transfer the money from cb acc to m-pitesan error message showing “application is not install on your phone”. But actually I have already used last month. Is it happening in apple devices only? ### 1/5 — REQUEST to recheck app *2023-12-12, version 1.29.1* It's not work for Iphone 6 plus. I can't use this app after software update. ### 1/5 — Too many step to use *2023-11-25, version 1.29.0* There are so many steps to log in, it is so annoying. ### 1/5 — Logout after reopen app *2022-04-05, version 1.25.3* CB pay not save user login session on iPhone 6s. ### 1/5 — Card+ Error *2022-01-06, version 1.25.3* I can't topup my Master Card via card+ . ### 1/5 — Bad Customer Service *2021-12-01, version 1.25.2* Staff’s Facial Expressions are very rude at Thilawa SEZ branch. ### 1/5 — Best Worsted Banking App *2021-11-24, version 1.25.2* Delaying server respond, too much wasting customer time to get token when we have to withdraw money. ## Most praised reviews (10 highest-rated) ### 5/5 — One of the best and most user friendly app *2023-12-01* I have been using CB Pay for more than 3 years. This incorporates mobile banking, Cb pay and card management all in one. I also uses AYA and KBZ apps but this one is the most user friendly. App design is simple and great with least lagging time. Would recommend to everyone. 👍 ### 5/5 — User friendly *2022-07-21, version 1.26.0* CB apps is the most user friendly apps among mobile banking apps in myanmar ! Thumbs up ! ### 5/5 — Please support and available again Wave Money *2022-01-12* I recommend to CB team , I liked and used CB Pay service, but now can’t available to sent money on other mobile payment applications(e.g Wave money).So please available on other app to use easily. ### 5/5 — Easy to use *2021-06-18, version 1.25.1* CB’s app are always easy to use, so do this one. But have one concern that it should allow user to be able to see old transactions, not just 10 or 15. IMO, everyone need it. ### 5/5 — bug *2020-07-29* please review and fix the BUG ### 5/5 — Software Update *2020-04-07* We should not give support to zawgyi font any more. ### 5/5 — Issue with iOS 13.3.1 *2020-02-01* Dear Developer After update the OS, I can’t open to login screen in my phone. Please assist. ### 5/5 — Cool *2020-01-11, version 1.21.0* Very cool app even though I have no money in my account. ### 5/5 — CB pay myanmar *2019-12-23, version 1.21.0* 095138113 ### 5/5 — Useful Application *2019-11-16, version 1.20.0* Love to use this application. Save time and transfer fee. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*