# CBG MOBILE APP — user reviews > 9 indexed App Store user reviews of CBG MOBILE APP by CONSOLIDATED BANK GHANA LIMITED (CBG), rated 2.91/5 from 22 ratings. - Source: https://appshunter.io/ios/app/cbg-mobile-app/id1560304052/reviews - App overview in markdown: https://appshunter.io/ios/app/cbg-mobile-app/id1560304052.md - Rating breakdown: 5★ 9 · 4★ 1 · 3★ 1 · 2★ 1 · 1★ 10 ## Most critical reviews (9 lowest-rated) ### 1/5 — Worst app *2023-03-20* Worst banking app ever, I can’t login with my account, I keep getting error **Developer response:** Hi Bra Brownjk, we are sorry that you are having issues with the app and apologize for any inconvenience this may have caused. Kindly send your account details and contact number to talktous@cbg.com.gh or call us on 0302216000 for further assistance. Thank you for using the CBG app. ### 1/5 — Trash *2022-10-22, version 2.9* This app has no benefits to people abroad. Both app and online banking do not work. I verified my email and telephone number correctly and online banking still said it was wrong. I was blocked for 24 hours. Not 5 minutes or an hour to retry again. 24 hours. Smh.I dont know why I have not switched banks.. I have been going back and forth with this online banking for almost 3 years. I did not get any help when I was in Ghana and nobody replies my emails. So frustrating. **Developer response:** Dear Omaashyne, we sincerely apologize for the delay in receiving your funds back. Kindly contact us on 0302216000 or send your account details and contact number to talktous@cbg.com.gh for further assistance. Thank you for using the CBG app. ### 1/5 — CBG *2022-07-29, version 2.6* Your systems are very poor these days! I Withdraw Money from the CBGMB last Wednesday and Today is Friday still having receive my money but it has been deducted from my Bank Account. I was told to wait for 48 hours before the money can be refund to my account. It has passed 48 hours and still haven’t receive my money. Am not the only person complaining about this and it not the first time. Most people are complaining about this! It Very Bad. I will make sure to close my account after I get my money back. **Developer response:** Dear Derry, we sincerely apologize for the delay in receiving your funds back. Kindly contact us on 0302216000 or send your account details and contact number to talktous@cbg.com.gh for further assistance. Thank you for using the CBG app. ### 1/5 — Not user friendly *2022-07-21, version 2.5* Very frustrating to use app. Kindly make it simpler. **Developer response:** Hi Elfie, we appreciate your feedback. Do not hesitate to reach us on 0302216000 to speak to a Consultant or send an email to talktous@cbg.com.gh if you need any assistance. ### 1/5 — Too bad *2022-04-03, version 2.1* When I try to login it says Password is not complex enough **Developer response:** Hi Fredie936293, We apologize for any inconvenience this may have caused. Kindly note that the password should be alphanumeric and have a symbol in it. The password should be 8-12 characters long. At least one upper case and one lower case. There should be at least a symbol in there (@*!). Example: Password@123 Thank you for using CBG Mobile app. ### 2/5 — Takoradi branch *2022-06-16, version 2.4* Takoradi branch is not available in the options **Developer response:** Dear Apii-shakerz , We are sorry that you are having issues with the app. Kindly send your account details and contact number to talktous@cbg.com.gh or call us on 0302216000 for further assistance. Thank you for using the CBG app. ### 5/5 — Mobile App *2023-12-12* Nice features **Developer response:** Dear Yebs$, we appreciate your feedback. You may reach us via email on talktous@cbg.com.gh or call us on 0302216000 should you need any assistance. Thank you for choosing CBG. Have a great day. ### 5/5 — Amazing App *2023-12-12* Navigating is user friendly. **Developer response:** Dear Fr£y, we appreciate your feedback. You may reach us via email on talktous@cbg.com.gh or call us on 0302216000 should you require any assistance. Thank you for doing business with CBG. ### 5/5 — Good app *2023-07-10* Very good app with so many options **Developer response:** Dear Yebs$, we appreciate your feedback. You may reach us via email on talktous@cbg.com.gh or call us on 0302216000 should you need any assistance. Thank you for choosing CBG. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*