# CBG Mobile App — user reviews > 10 indexed App Store user reviews of CBG Mobile App by CONSOLIDATED BANK GHANA LIMITED (CBG), rated 3.00/5 from 27 ratings. - Source: https://appshunter.io/ios/app/cbg-mobile-app/id6463127251/reviews - App overview in markdown: https://appshunter.io/ios/app/cbg-mobile-app/id6463127251.md - Rating breakdown: 5★ 8 · 4★ 5 · 3★ 3 · 2★ 1 · 1★ 10 ## Most critical reviews (10 lowest-rated) ### 1/5 — Less than basic *2026-08-07* It’s basic! I was using the app just fine for basic stuff, out of no where I was prompted to update, and now my username is wrong even though I only use my Face ID to enter the app. Deleted and redownloaded, now I can’t get back into the app. There’s no way to re-login. Just asking me to register. When I try too it says invalid information. ### 1/5 — Transaction failure *2025-12-18* I created an account less than a week now. And I have been trying to withdraw a little amount into my MOMO wallet but it keeps saying transaction failed even after trying many times. You need to fix this. I don’t want to regret opening an account **Developer response:** Dear KylienExchange, we sincerely apologize for the delayed response and inconvenience caused. Please our team would like to engage you further to enable us assist you. Kindly send us a direct message on any of our social media channels, send an email to talktous@cbg.com.gh or reach us on 0302216000 for further engagement. Thank you for choosing CBG. ### 1/5 — Can’t log in since it lunched *2024-12-01* I’ve been trying to log into the at since it launched but it’s either I’m not get the otp message or I’ve entered wrong details which i know i don’t **Developer response:** Dear Lyl hanny ,we sincerely apologize for the inconvenience. Please our team would like to engage you further to enable us assist you. Kindly send us a direct message on any of our social media channels, send an email to talktous@cbg.com.gh or reach us on 0302216000 for further engagement. Thank you for choosing CBG. ### 1/5 — Faulty App *2024-11-23* I opened an account with the bank 2 days ago but I can’t get to access the bank app on my phone. **Developer response:** Dear Fazmart, we sincerely apologize for any inconvenience caused. Please our team would like to engage you further to enable us assist you. Kindly send us a direct message on any of our social media channels, send an email to talktous@cbg.com.gh or reach us on 0302216000 for further engagement. Thank you for choosing CBG. ### 1/5 — Can’t get mine to work *2024-10-22* Why can’t mine work **Developer response:** Dear John Jerry, we sincerely apologize for the inconvenience. Please our team would like to engage you further to enable us assist you. Kindly send us a direct message on any of our social media channels, send an email to talktous@cbg.com.gh or reach us on 0302216000 for further engagement. Thank you for choosing CBG. ### 1/5 — Badd *2024-10-18* Why can’t I login my savings account on the app **Developer response:** Dear Selfpaid12222, we sincerely apologize for the inconvenience. Please our team would like to engage you further to enable us assist you. Kindly send us a direct message on any of our social media channels, send an email to talktous@cbg.com.gh or reach us on 0302216000 for further engagement. Thank you for choosing CBG. ### 1/5 — Very terrible *2024-09-01* I have tried all your apps for almost a year and I can’t get pass registration despite providing the correct details required. **Developer response:** Dear Dlepps, we sincerely apologize for the inconvenience. Please our team would like to engage you further to enable us assist you. Kindly send us a direct message on any of our social media channels, send an email to talktous@cbg.com.gh or reach us on 0302216000 for further engagement. Thank you for choosing CBG. ### 3/5 — App *2024-11-03* My app is not showing the interface where I’ll be able to see my transactions and activities **Developer response:** Dear Haroonk19, we sincerely apologize for the inconvenience. Please our team would like to engage you further to enable us assist you. Kindly send us a direct message on any of our social media channels, send an email to talktous@cbg.com.gh or reach us on 0302216000 for further engagement. Thank you for choosing CBG. ### 4/5 — The app is good *2025-08-18* The app is good but they need to make an option where you can select whether you’re withdrawing money into your momo wallet or depositing money into your bank account … **Developer response:** Dear GIVENCHY 1, we appreciate your feedback and are committed delivering excellent service. Please be assured that our team is actively working to enhance the features on the App. You may send us a direct message on any of our social media channels, send an email to talktous@cbg.com.gh or reach us on 0302216000 should you require any assistance. Thank you for choosing CBG. ### 4/5 — The Best bank app working in Ghana at the moment *2024-09-03* I recommend this for you **Developer response:** Dear Richybtc, we appreciate your feedback and are committed delivering excellent service. You may send us a direct message on any of our social media channels, send an email to talktous@cbg.com.gh or reach us on 0302216000 should you require any assistance. Thank you for choosing CBG. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*