# CBI Bank & Trust — user reviews > 24 indexed App Store user reviews of CBI Bank & Trust by Central Bancshares, Inc. - Muscatine, Iowa, rated 4.74/5 from 2,096 ratings. - Source: https://appshunter.io/ios/app/cbi-bank-and-trust/id1296596267/reviews - App overview in markdown: https://appshunter.io/ios/app/cbi-bank-and-trust/id1296596267.md - Rating breakdown: 5★ 1,580 · 4★ 145 · 3★ 46 · 2★ 13 · 1★ 54 ## What do users think of CBI Bank & Trust? Overall sentiment: mixed **Pros** - 👍 Great banking app - 🚀 Excellent mobile deposit feature - 💡 Handy and convenient to use **Cons** - 🐛 Mobile deposit issues - 🚧 Outdated and lacking modern features - 🔋 App updates incompatible with older devices **Commonly reported bugs** - Login issues and inability to log out - Frequent app crashes and freezes **Most requested features** - Ability to mark transactions as reconciled - Improved account overview and navigation ## Newest reviews (4 of 24) ### 2/5 — Mobile deposit *2026-04-17, version 3.32.1* There needs to be a better reader for the electronic mobile deposits. ### 5/5 — Much needed app *2020-02-07, version 2.15.1* I’m on the go a lot and always need this app to keep check on my accounts. Very grateful for it ### 2/5 — New format *2020-01-16, version 2.15.1* The new format is not as efficient. Print is small & font thin. Can’t easily see all accounts. NOT an improvement. ### 5/5 — CBI *2020-01-11, version 2.15.1* CBI is a great friendly place to bank! Lisa in Wilton is awesome and very professional! 5 stars to CBI! ## Most critical reviews (10 lowest-rated) ### 1/5 — Mobile deposit is missing the words that need to be written to process the mobile deposit *2026-05-11, version 3.32.1* When I called in to report it, it didn’t seem like the person that answered really cared or would report. In the past, the system has been very picky as to exactly what words are written and without the app to display the words, I think deposits will be rejected. ### 1/5 — This app sucks *2026-02-19, version 3.30.0* This dumb app stops working after 6:30. It’s so stupid ### 1/5 — Not a fan *2026-02-06, version 3.30.0* Not a fan of this app for Bill pay like SENB bank so much better the way their bill pay was set up ### 1/5 — Generic *2026-01-17, version 3.30.0* Generic app. Lacking everything modern, boring. Needs updated immediately ### 1/5 — Mobile deposit is worthless *2025-12-03, version 3.29.0* Mobile deposit never works correctly ### 1/5 — Hills didn’t do this *2025-04-25, version 3.22.0* They’v made it so the updates outgrow people phones…I can’t use the app anymore because my phone no longer supports it…for that reason I’m having to go elsewhere. ### 1/5 — CBI *2020-01-02, version 2.14.0* As usual with this bank, they managed to find a crappy app. And, as usual, I’m sure they’ll change it AGAIN, as soon as we all get it loaded & we’ll have to start All over AGAIN! Can’t change my phone #~just like the last crappy app~the edit page doesn’t work Can’t log out Why can’t we have an app that we can put a ✅ next to items as we reconcile our statements. Dreading signing in for the next statement, either I won’t be able to (like ALL CBI’s previous apps) or they’ll make me create, yet another, password, pic or # ### 1/5 — Log in *2018-08-19, version 2.3.25* Changed the way to log in... that worked for awhile, but now that’s disappeared and I can’t log in with either thing!! ### 1/5 — Awful *2017-11-15, version 2.2.31* HATE the new app. Difficult to use and see bill pay! ### 1/5 — Absolute garbage *2017-11-13, version 2.2.31* Nothing wrong with the old app. This one is absolute garbage. ## Most praised reviews (10 highest-rated) ### 5/5 — Mobile app *2026-06-19, version 3.32.1* Love the app ! Works great! ### 5/5 — Amazing *2026-06-10, version 3.32.1* The ladies are amazing. Thank you to Jan the manager and Maria for helping us set up an account. ### 5/5 — Satisfied Customer *2026-04-23, version 3.32.1* It works great! It is so easy to use! ### 5/5 — Great App *2026-04-09, version 3.32.1* Easy to understand and use. ### 5/5 — Online Banking *2026-02-21, version 3.30.0* Love the app for online banking. Easy and has all the options I need. If which is seldom I go into bank, I find my branch has exceptionally helpful and friendly employees. ### 5/5 — thanks *2026-01-13, version 3.30.0* thank you for all your help .When I need it very appreciative thank you ### 5/5 — Trying to bank while wintering in Florida *2026-01-12, version 3.30.0* Hector and Harley really worked together to help us with some Trust issues that caused a lot of going the extra mile! Thanks guys ### 5/5 — A great bank & App *2025-10-22, version 3.28.0* The CBI app is excellent, bug free and a pleasure to work with. ### 5/5 — CBI *2024-11-22, version 3.18.0* CBI is a great friendly place to bank! Lisa in Wilton is awesome and very professional! 5 stars to CBI! ### 5/5 — Best idea ever!! *2024-09-09, version 3.15.0* This is so nice and handy to just take 2 photos & deposit done!! Just love it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*