# CBP Home — user reviews

> 37 indexed App Store user reviews of CBP Home by US Customs and Border Protection, rated 2.60/5 from 118 ratings.

- Source: https://appshunter.io/ios/app/cbp-home/id6745836171/reviews
- App overview in markdown: https://appshunter.io/ios/app/cbp-home/id6745836171.md
- Rating breakdown: 5★ 39 · 4★ 7 · 3★ 5 · 2★ 6 · 1★ 61

## What do users think of CBP Home?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 💡 Innovative features

**Cons**

- 🐛 App crashes
- 🔍 Concerns about privacy and surveillance
- 👎 Poorly implemented

**Commonly reported bugs**

- Camera not loading properly
- Registration process issues

**Most requested features**

- Improve app stability and reliability
- Prioritize voluntary exit over forced deportation

## Newest reviews (14 of 37)

### 1/5 — retarted

*2025-12-02*

gay

### 1/5 — Didn't work

*2025-11-08*

This is a great app when I'm thinking about the chicana who wouldn't go to prom with me in Santa Monica

### 1/5 — Why you

*2025-10-01*

Why you so obsessed with me?

### 1/5 — No stipend after self-deportation

*2025-09-09*

I left the country and since then no one would give me any response whatsoever. Even the app doesn’t want to verify my identity. I am not even covering the stipend part. Nothing.

### 1/5 — System does not work

*2025-09-03*

system does not work 3 months registered without feedback

### 1/5 — Nunca contestan

*2025-08-21*

Nunca contestan

### 1/5 — Be careful — no response or payment after return

*2025-08-03*

I used the CBP Home program to self-deport and was told I would receive a $1,000 stipend and a free flight. I complied with everything and returned to my country on past July. I submitted all documents, proof of travel, and followed every instruction, but I never got a response. They called once, asked for proof, and after that — nothing. This experience has been deeply disappointing.

### 1/5 — DO NOT IT IS A TRAP

*2025-08-03*

THEY WILL USE YOUR FACE AND LOCATION TO COME GET YOU DO NOT USE!!!!

### 1/5 — Melania Trapp

*2025-07-07*

Estuped ap no let me selfdepot me I try try mane time butt no accep my pixxx

### 1/5 — MAKE THEM HUNT YOU DOWN

*2025-07-06*

FDJT

### 1/5 — Booooo

*2025-07-04*

Booooo

### 1/5 — Fascist app from a fascist admin

*2025-07-03*

Do not use. Also, shame on Apple for removing my last review. You’re on MY list now

### 1/5 — Something wrong

*2025-07-02*

Im trying to do the process to leave the country but at the time that i gota take the selfie the app dont load and dont let me finish the process

### 2/5 — Not working

*2025-07-02*

Tried to take a picture of my 🍆 but the crashes every time. I guess the far right cant accept the fact that us hispanics have it much larger. 2 stars. Unacceptable

## Most critical reviews (10 lowest-rated)

### 1/5 — BS

*2026-07-25*

No money will be given to anyone. They just want you out.

### 1/5 — data track server host turkey trcell turknet

*2026-07-02*

help

### 1/5 — Fake

*2026-03-05*

This is fake. They don’t give out the money! They just want you out

### 1/5 — Seriously?

*2026-02-19*

These people are mentally challenged. To think anyone who came here hoping for a better life is just gonna volunteer to leave because some hideous woman made an app and horrible commercial is ridiculous. I would expect nothing less from the worst administration in the history of the country.

### 1/5 — Sucks

*2026-02-18*

Creators should just klll themselves and sllt their wrists ❤️

### 1/5 — I didn’t receive contact

*2026-02-17*

I applied in December and unfortunately I didn’t receive contact…

### 1/5 — Facist App

*2026-02-07*

You would think facists would be able to develop apps that work better

### 1/5 — No receiving any bonus or reply

*2026-01-21*

I am submitting my departure information but not receiving any bonus app is not a good

### 1/5 — Fake

*2025-12-24*

No crean en esto, apenas sales ya no te deja registrar la salida y pues nunca te va a llegar nada

### 1/5 — Insidious

*2025-12-11*

The Jews in WWII were “evacuated” too. Cuidado hermanos.

## Most praised reviews (10 highest-rated)

### 5/5 — This is the software the U.S. government uses to deceive immigrants into leaving the country!

*2026-07-29*

There are no real services at all! Let alone free tickets and rewards!

It’s likely that the money that should have been paid to immigrants who provided personal information and left the U.S. has been embezzled by the U.S. government staff operating this app!

However, since I’ve made up my mind to leave the U.S., I obviously don’t care, and I even hope the U.S. becomes more corrupt and greedy 😅.

### 5/5 — Best app

*2026-02-08*

Best app in the AppStore hands down. It lets people go back home to see their families and to make a quick buck at the same time

### 5/5 — based

*2025-12-24*

unbelievably based

### 5/5 — Está bien

*2025-10-14*

Fácil de usar

### 5/5 — ESTAFA!!! No instalen aplicación.

*2025-08-17*

Esto es una estafa. Los van a engañar y no podrán regresar a su vida fácilmente. Tal vez no le darán el dinero. Entiendan bien el contrato, consigan a alguien que los ayude a entender por completo las consecuencias.

### 5/5 — Amazing App

*2025-06-17*

Easy to use. Great layout.

### 5/5 — Easy

*2025-06-13*

Easy to do

### 5/5 — TS is fire

*2025-06-13*

Fire 1k method

### 3/5 — Wrong with de app

*2025-06-25*

I am trying to take the photo to verify my identity, but the App does not load and the screen is white, I communicate to find out why it is happening and what solution I have to continue my process of leaving the country. 

It's easy registered my information, but I'm dont can make more.

### 2/5 — It's not working

*2025-07-30*

No one will contact you even 2 weeks after you send in your application

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
