# CBT Mobile Banking MO — user reviews > 31 indexed App Store user reviews of CBT Mobile Banking MO by Community Bank and Trust, rated 4.69/5 from 1,095 ratings. - Source: https://appshunter.io/ios/app/cbt-mobile-banking-mo/id895952303/reviews - App overview in markdown: https://appshunter.io/ios/app/cbt-mobile-banking-mo/id895952303.md - Rating breakdown: 5★ 886 · 4★ 85 · 3★ 23 · 2★ 8 · 1★ 42 ## What do users think of CBT Mobile Banking MO? Overall sentiment: negative **Pros** - 🚀 Fast service - 👍 Convenient - 👍 Awesome people **Cons** - 🐛 App not working/crashing - 🐛 Compatibility issues with latest iOS updates - 🔒 Lack of 24/7 customer support - 🐛 Unable to check balance/access account - 🐛 Zelle not working properly **Commonly reported bugs** - App not launching after iOS update - Unable to update/install app - Pasting password not working for transfers **Most requested features** - Add debit card lock/unlock feature - Improve Zelle integration ## Newest reviews (10 of 31) ### 2/5 — Can’t check my balance *2023-10-06, version 23.1.70* I can’t check my balance because I need an update that is not there. ### 3/5 — Won’t open with latest iOS *2023-04-12, version 22.2.40* Can not open the app since I updated the latest iOS. Also, would be nice if you could include a lock you debit card toggle in the next update. ### 3/5 — App mess up *2023-04-11, version 22.2.40* Cannot open app at all. ### 2/5 — App Broken *2023-04-05, version 22.2.40* App is no longer loading on my iPhone 13. It appears to have been broken upon upgrading to IOS 16.4. ### 1/5 — Quit working *2023-03-31, version 22.2.40* It has worked for so long now it won’t even open idk why but very annoying ### 1/5 — Terrible App *2023-03-31, version 22.2.40* If I could give zero stars I would. This is the worst app ever. Everything about it is beyond boring even down to the color scheme. I constantly have to close the app and reopen it because it crashes. There is no ability for card management within the app. I updated to IOS 16.4 and it appears the app is not compatible with the latest update. Are we living in the 20th century still? We can’t update our technology? Pathetic. The app is what makes me want to switch banks. ### 1/5 — Why is my app not opening *2023-03-30, version 22.2.40* Every time I click my app it just turns white and. Close please tell me why and how to fix it ### 1/5 — Last Update messed up transfer ease!!! *2021-12-31, version 21.2.70* Before the last update or maybe the update prior to that I was able to copy my password and paste it into the app to transfer money, I cannot do that anymore and it’s very inconvenient!!!! I did love the app before that issue, it made it super easy for me to transfer money from one of my accounts to another and I really enjoyed the app until that update which has now made it impossible for anything to be pasted into the app to conveniently transfer my money!!!!! 👎🏽👎🏽👎🏽 I would give it a zero but you have to give something in order to give a review. If this can be changed I would love the app once again, the only thing I can do right now is check my balance woopie!!! ### 1/5 — Checks *2019-09-13, version 19.1.200* Cashing check through the app does not work. ### 1/5 — App review *2019-02-23, version 18.1.80* Worst possible update please go back to the old app ## Most critical reviews (10 lowest-rated) ### 1/5 — Truly awful *2025-10-17, version 25.1.30* I've banked here for 20 years. And I don't have a single positive thing to say. So I'll keep my mouth shut ### 1/5 — Need 24 customer support *2024-09-07, version 24.1.70* This would be the perfect bank IF you could get assistance everyday and night when you need it the most they are closed and you can leave a message yet the fraud people can call you at all hours of the night… it should go both ways for the best customer service!!! ### 1/5 — Update doesn’t work *2023-10-06, version 23.1.70* My app was working fine then all the sudden I get the message that the app needs an update. I try to update it and it won’t even update. It send me back to the screen to open the app. I can’t even get on the app now to access my account. ### 1/5 — App is proven for Apple users *2023-04-18, version 22.2.40* App is still broken. Apple users are unable to view app. It just opens then completely crashes and closes out the app. Can’t login to online banking or see account. Please fix! This has been going on for a week now! ### 1/5 — App won’t open with new I phone update *2023-04-16, version 22.2.40* Updated the new version of I phone and now the bank app won’t open at all called the bank said they are aware of the issue but don’t know when it will be fixed. It’s been down for weeks now! ### 1/5 — Please update *2023-04-16, version 22.2.40* Please update to be compatible with latest iOS update. This is a known issue and should at least be acknowledged with an update on your webpage that it’s being dealt with. Unfortunately, logging into account through mobile browser is also not working (neither with safari nor chrome). Please fix! ### 1/5 — Cant open app anymore after updating *2023-04-15, version 22.2.40* After update to the latest ios on iphone 14. Cant open the app anymore. Can you update new version now. ### 1/5 — Be better *2023-04-13, version 22.2.40* App is not working!!! Please fix before I switch banks. Been banking with you guys for 10+ years fix this… ### 1/5 — not launching *2023-04-13, version 22.2.40* the app seems to not be compatible with the latest IOS update and won’t open up. ### 1/5 — Crashes after iOS 16.4 *2023-03-31, version 22.2.40* Worked fine before update. ## Most praised reviews (10 highest-rated) ### 5/5 — Review *2025-11-08, version 25.1.30* Very convenient ### 5/5 — Zelle *2025-06-18, version 24.2.50* Can’t ever get it to work through the CBT App. So when I try using Zelle directly it just says my bank already has it… ### 5/5 — CBT mobile Banking Mo *2025-02-24, version 24.1.70* I love it. Took me several times to get it done today and checked my online banking , but after a few attempts, I got it done and transferring was a breeze ### 5/5 — CBT *2023-08-04, version 22.2.200* Fast service ### 5/5 — Awesome bank *2023-03-16, version 22.2.40* Awesome people that work at south rangeline ,7 th street,32nd street my momma and dad have been with this bank since the open the south rangeline branch many many years ago love my bank Aden’s burks is awesome ### 5/5 — Not working on my 8+ iPhone *2020-07-02, version 20.1.20* Just keeps saying it can’t validate my information even when bank personnel set it up for me. ### 5/5 — Irene Fullerton *2019-09-12, version 19.1.200* Our Granby bank has always had super workers past and present. ### 5/5 — Awesome bank *2019-04-13, version 18.3.80* Awesome people that work at south rangeline ,7 th street,32nd street my momma and dad have been with this bank since the open the south rangeline branch many many years ago ### 5/5 — Disappointed *2018-12-06, version 18.2.70* I’ve been using this app for a while with no issues but recently the Touch ID feature quit working. Like I said, disappointed. ### 4/5 — Cbt app *2023-04-01, version 22.2.40* I am unable to get the app to load since the last apple update. I have emailed the support a few days ago and still am unable to use the app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*