# CBT-Mobile Banking — user reviews

> 6 indexed App Store user reviews of CBT by Citizens Bank & Trust Co., rated 4.30/5 from 148 ratings.

- Source: https://appshunter.io/ios/app/cbt-mobile-banking/id847817645/reviews
- App overview in markdown: https://appshunter.io/ios/app/cbt-mobile-banking/id847817645.md
- Rating breakdown: 5★ 112 · 4★ 10 · 3★ 5 · 2★ 5 · 1★ 16

## Most critical reviews (6 lowest-rated)

### 1/5 — Stupid

*2024-01-02*

This app doesn't work at all! Why would Zelle take you here instead of your actual banking app??

### 1/5 — Sharon Quintal

*2023-10-13*

My Zelle does not work anymore!!!!!!!

### 1/5 — Dummy

*2022-02-04*

Bank app does not work on iPhone 11. App works on other phones

### 1/5 — Complaint

*2020-01-05*

Very user unfriendly 👎🏻

### 1/5 — The new system has ruined everything!

*2016-06-22*

Before this new system, everything was working great. I had no problems logging in and accessing my online account. However now if you type in your password incorrectly 1 time it disables your whole account. You have to call them in order to unlock it. Then once it's fixed I tried to reset my password but it didn't let me. So I type in the correct password from before and it still disables my account. By this time they are annoyed that I keep calling to unlock my account. This system has gone a bit too far. Now I have no way to access my account and see how much money is in my account or any of my transactions. I can't check to see if my direct deposits are working or anything.

### 3/5 — Worse

*2025-08-11*

Deposits used to be in red & now they are black numbers, the same as withdrawals. It was easy with different colors, now it’s not.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*