# CBT Therapy - Sintelly — user reviews

> 28 indexed App Store user reviews of CBT Therapy by Sintelly Ltd., rated 4.60/5 from 307 ratings.

- Source: https://appshunter.io/ios/app/cbt-therapy-sintelly/id1236566346/reviews
- App overview in markdown: https://appshunter.io/ios/app/cbt-therapy-sintelly/id1236566346.md
- Rating breakdown: 5★ 247 · 4★ 34 · 3★ 12 · 2★ 2 · 1★ 12

## Newest reviews (8 of 28)

### 4/5 — French language please.

*2024-11-20*

Hi. Colis you please add the French language to the app?

Not just the answers. 

I has the lifetime subscription and I can not restore my purchase.

**Developer response:** Hi Wassi, thank you for your feedback! You can write to the chatbot in French, and it will respond in French as well. We hope this makes the app more convenient for you. 🌟💬

### 3/5 — Excellent app without multilingual support

*2024-11-19*

This app is really awesome but does not have multilingual support. I tried to talk in Spanish using the app interface but always reference to English. Please add multilingual support on the ui and also on the tools. Regards @JRGN

**Developer response:** Hi JRGN, thank you for your detailed feedback! We're thrilled you find the app awesome. While the chatbot can respond in Spanish (try to reset the dialog by clicking on the three dots in the top right corner of the chat), we understand the need for full multilingual support in the UI and tools. We're working on expanding language options in future updates. Thanks for your patience and input! 🌟💬

### 3/5 — Pretty good

*2024-01-30, version 4.0.7*

This app (much like many newer mental health apps) uses a bot to guide you through exercises. I was excited to try this one out as it had a meter which showed the “stages” of therapy. However, after four short conversations with the bot I was apparently already at the last stage of therapy. The only thing you can do after reaching this stage is the somewhat helpful premade guides such as a “Hope box” exercise. There’s a mood tracker and the articles linked are interesting. There are no ads which is a bonus and I was not asked for any in app purchases. Unfortunately, it lacks a lot of features found in more highly reviewed mental health apps. It quickly became obsolete after reaching the “last stage” of therapy.

### 2/5 — A lot of typos

*2021-06-08*

I noticed 6 types within one minute after agreeing to a 3 day trial. For example...”debat” instead of “debate.” The fact that I have already seen this many typos, makes me question if I can trust the test questions and know I’m learning correct information. Also not many questions for each subject.

**Developer response:** Dear Jen91289,

thank you for your feedback from June 2021 about the typos and content concerns in our app. We're excited to announce a significant update to Sintelly, transforming it into a comprehensive mental health companion.

Our latest version includes:

Wellbeing Chatbot: Your new assistant for round-the-clock support and guidance, offering a friendly and helpful presence.

Enhanced CBT Exercises: Dive into advanced Cognitive Behavioral Therapy exercises tailored to manage anxiety, depression, and other mental health challenges.

Mood Tracker: A simple and intuitive tool to monitor your emotional well-being, helping you understand your emotions better.

Therapeutic Journaling: A private space for expression, reflection, and personal growth.

SWLS Progress Measurement: Track your mental health journey with the Satisfaction With Life Scale, celebrating your progress and achievements.

Enriching Articles: Access a wide range of articles on mental health and wellness, empowering you with knowledge for your well-being.

We've worked hard to address previous concerns, including the typos you mentioned, to ensure accurate and trustworthy content. Your journey towards better mental health is important to us, and we're here to support you every step of the way.

We look forward to your thoughts on the new and improved Sintelly experience!

Best regards,
Sintelly Team

### 5/5 — Best personality development app

*2019-11-03*

I checked out many applications for personality development but only this app has all the topics which a personality Dev app should  have ,,simply amazing

**Developer response:** Thank you for your feedback.

### 4/5 — Emotional intelligence

*2019-07-25*

I’ve had this app for a couple of days.
It gets its sources from online, elements that you could do your self however, it’s nice to have categories organised. It would be nice to see more of the references listed, to reassure the accountability of texts written for each article. 
The advertisements used are not too disruptive.

**Developer response:** Thank you for feedback.

### 5/5 — Great app.. A MUST DOWNLOAD!!

*2019-07-13*

Awesome app ... great topics all in one place.. nice work guys

**Developer response:** Thank you ;)

### 5/5 — Great app

*2018-12-24*

Best app for education :)

**Developer response:** Thanks :)

## Most critical reviews (10 lowest-rated)

### 1/5 — Rip off

*2025-03-26*

Goes to the subscribe page. I subscribed. Then nothing. Constantly back to the subscribe page. I’m out 9.99. All I have ever seen is the subscribe page. Deeply disappointed

**Developer response:** We're sorry to hear about your experience! It sounds like your subscription didn’t activate properly. Please try tapping "Restore Purchase" on the subscription page. If the issue persists, send us your purchase receipt at info@sintelly.com, and we’ll assist you in resolving this as soon as possible. We appreciate your patience!

### 1/5 — Escroquerie!!

*2024-11-23*

Je possédais un compte Lifetime ! Et après réinstallation impossible de récupérer mon compte!!! Voleurs !! A fuir!!

**Developer response:** We’re sorry to hear about your experience. Could you confirm if, during the free Lifetime promotion, you only downloaded the app or if you registered and actively used it? If you did register, everything should work as expected. Please send us an email at info@sintelly.com with a screenshot so we can investigate and assist you. Thank you! 🌟💬

### 1/5 — Why?

*2024-11-20, version 4.3.2*

After purchasing a lifetime membership… am no longer able to log in / sign in / access the app. 
Just delete. All issues in my life are solved. Thank you

### 1/5 — I would have emailed

*2024-11-19*

I would have emailed if I saw a link.

I for now gave a 5 star review because I didn’t want my questions to affect your ratings. 

I downloaded this app yesterday while you had the free lifetime. I couldn’t get it to work to register it.

Would it be possible to try getting the free lifetime again?

Thanks

**Developer response:** Dear IsrvChrist,

Thank you for following up and for leaving a 5-star review—it truly means a lot to us.

We understand how frustrating it must have been not being able to register the free lifetime promotion. Unfortunately, as the promotion ended on November 19, we’re no longer able to offer it. Any issues with registration needed to be addressed during the promotion period.

While the free lifetime offer is no longer available, we encourage you to explore the app's free trial version, which still provides many helpful features. Should you have any questions or need assistance, we’re here to help.

We truly appreciate your understanding and support.

Warm regards,
Sintelly Team

### 1/5 — Not Free as advertised

*2024-11-18*

This was supposed to have been a free lifetime membership. I did as instructed and selected lifetime after on boarding. Instead, I was charged $32.99. I am furious and if this becomes a recurring charge, I will report it to Apple. I expect it to be taken care of right away since you have no customer service for me to talk to. It’s very difficult.

**Developer response:** Dear Kerry,

since the issue was unrelated to our app and has been resolved, we kindly ask if you could consider revising or removing the review. 

Best regards,
Sintelly Team

### 1/5 — Not free?

*2024-08-26, version 4.2.0*

I attempted to download the Sintelly app after reading positive reviews and seeing reports of it being free. However, it immediately guided me to premium packages and does not seem to have any free option. Very misleading…

### 1/5 — App copies data

*2021-01-23*

On opening everything the app accesses your clipboard even on startup screen where you haven’t even logged in

**Developer response:** Thanks for your feedback. We don't use your clipboard content, and it's due to the new iOS 14 features. Clipboard content is only passed to the app if you want to paste something in the app search input. Thank you for understanding.

### 1/5 — Unable to search

*2019-01-06*

This app needs a search button. It does not give me the quote of the day as I say on someone else’s app.

**Developer response:** Dear MizL71,

thank you for your feedback from January 2019 regarding the need for a search function and the quote of the day feature in our app. We're thrilled to inform you about the latest update to Sintelly, which has transformed significantly to enhance your experience.

Our new features include:

Search Functionality: We've added a search button to help you easily find what you're looking for, including daily quotes and specific mental health topics.

Wellness Chatbot: Engage with our friendly chatbot for support, guidance, and advice, available anytime you need it.

CBT Exercises: Explore our expanded range of Cognitive Behavioral Therapy exercises, designed to assist in managing anxiety, depression, and other mental health challenges.

Mood Tracker: Monitor your emotional well-being with our intuitive Mood Tracker, making it easier to understand and manage your emotions.

Therapeutic Journaling: Utilize our Therapeutic Journal as a safe space for expression, reflection, and personal growth.

SWLS Progress Measurement: Track your mental health journey with the Satisfaction With Life Scale, and celebrate your milestones.

Enriching Articles: Access a wide array of articles on mental health and wellness, providing valuable insights and tips.

We've listened to your feedback and are excited to offer these new features to make your journey with Sintelly more supportive, engaging, and beneficial. We're here for you at every step of your mental health journey.

We look forward to your thoughts on the updated Sintelly experience!

Warm regards,
Sintelly Team

### 1/5 — Can’t read tiny font

*2018-03-06*

No way to enlarge font 
In this useless reading program

**Developer response:** Dear justblind,

thank you for your feedback from March 2018 about the difficulty with the font size in our app. We're excited to share that Sintelly has undergone a significant update, focusing not only on content but also on user accessibility and experience.

Here's what's new in the latest version:

Wellness Chatbot: Engage with our supportive chatbot, designed to offer guidance and advice, making your mental health journey smoother.

CBT Exercises: Explore a variety of Cognitive Behavioral Therapy exercises, tailored to help with anxiety, depression, and other mental health challenges.

Mood Tracker: Monitor your emotional well-being with our intuitive Mood Tracker, a simple tool for better understanding your emotions.

Therapeutic Journaling: Discover the benefits of journaling with our Therapeutic Journal, a safe space for personal expression and growth.

SWLS Progress Measurement: Track your mental health progress with the Satisfaction With Life Scale, celebrating your achievements along the way.

Enriching Articles: Access a wide range of articles on mental health and wellness, providing valuable insights and tips.

We've taken your feedback seriously and are committed to making Sintelly a more user-friendly and supportive mental health companion. We're here for you at every step of your journey.

We look forward to hearing your thoughts on the updated Sintelly experience!

Warm regards,
Sintelly Team

### 2/5 — Too glitchy

*2023-08-30*

Glitchy app.

**Developer response:** Dear Genomenat, thank you for your feedback on version 3.4.1. We're sorry for the glitches you experienced. We've released an update focusing on stability and enhancing features for mental health support, including improved CBT tools. Please update the app and let us know if it enhances your experience.

Kind regards,
Sintelly Team

## Most praised reviews (10 highest-rated)

### 5/5 — Review 1

*2024-11-25*

So I had encountered this app on social media, it is a great app! And best of all I don’t have to pay for a therapist. I don’t know why apps make you pay for therapy but this app is at the top of my list! Great app!!!! Hopefully I get a reply 🤞

**Developer response:** Hi Sienna, thank you for your amazing review! We’re thrilled to hear the app has made such a positive impression and that it’s at the top of your list! 🌟💙

### 5/5 — Not Free as advertised

*2024-11-22*

UPDATE: Issue resolved and it was a mistake on my part. I’m still learning to use the app, but it has potential.

This was supposed to have been a free lifetime membership. I did as instructed and selected lifetime after on boarding. Instead, I was charged $32.99. I am furious and if this becomes a recurring charge, I will report it to Apple. I expect it to be taken care of right away since you have no customer service for me to talk to. It’s very difficult.

**Developer response:** Dear Kerry,

since the issue was unrelated to our app and has been resolved, we kindly ask if you could consider revising or removing the review. 

Best regards,
Sintelly Team

### 5/5 — Fantastic App!!!

*2024-09-24, version 4.2.0*

Just really awesome app need i say more…???

### 5/5 — AMAZING!!!

*2024-07-17*

THIS IS AMAZING FOR INXIETY

**Developer response:** Brinley, we're thrilled to hear you find our app amazing for anxiety! Thank you for your positive feedback and the 5-star rating. If you have any suggestions or need further assistance, we're here to help. 🌟💙

### 5/5 — Interessante Idee!

*2024-05-23*

Definitiv ein interessanter Weg KI zu nutzen!
Auch die Artikel und Kategorien sind super nützlich!

**Developer response:** Thank you for your positive feedback! We're glad you find the idea interesting and appreciate how we're using AI. It's great to hear that you find the articles and categories super useful as well. If you have any suggestions or need further assistance, we're here to help. 🌟💙

### 5/5 — wow

*2024-03-23*

using this is a wonderful experience. i like it very much. it really helps me to deal with my emotions

**Developer response:** Ververrrie, we're thrilled to receive your 5-star review and hear about your wonderful experience with our app! It's fantastic that it's helping you navigate your emotions effectively. We're here to continue supporting your journey with quality CBT therapy and mental health tools. Thank you for your kind words and for choosing our app! 🌟💖

### 5/5 — Great app 🎈

*2021-05-18*

I love it 🥰

**Developer response:** Dear Leoncita888, thank you very much for leaving this lovely review.

### 5/5 — Muy actual

*2021-01-10*

Están al día con ticks interesantes en todos los campos ...

**Developer response:** Thank you Vigo73, we are glad that you like it.

### 5/5 — Great App! Highly recommended!

*2020-01-21*

Sintelly is awesome!
Looks great,
it’s very straightforward,
& offers rich content!

It’s one of the educational apps worth checking out!

**Developer response:** Dear The.Lady.In.Red, thank you so much for taking the time to leave us this amazing review.

### 5/5 — Great app

*2020-01-04*

Love this!! Has mentally helped me so much!

**Developer response:** Thank you for your feedback.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
