# CBTC Mobile — user reviews

> 10 indexed App Store user reviews of CBTC Mobile by Community Bank of the Chesapeake, rated 4.78/5 from 444 ratings.

- Source: https://appshunter.io/ios/app/cbtc-mobile/id980374018/reviews
- App overview in markdown: https://appshunter.io/ios/app/cbtc-mobile/id980374018.md
- Rating breakdown: 5★ 390 · 4★ 33 · 3★ 9 · 2★ 1 · 1★ 11

## Most critical reviews (10 lowest-rated)

### 1/5 — Disappointed

*2019-08-20, version 18.4.50*

I had gone out and bought the new iPad after talking to the bank staff, that my lap top was not up to date. 

What they forgot to tell us is that Samsung’s are not comparable to there new system. 
No apologies were given. There response was “Just that we are working on this issue
”!! I do all my banking on line and I do need it in a larger print.
The lusby office said bring it in maybe Theycould take a look   Thank you for trying. Your IT dept needs help

VERY DISAPPOINTED !
Joanne

### 1/5 — Regularly locks out with password errors

*2018-02-03, version 8.0.236*

Regularly unable to access App using fingerprint, then asks for default password but does not accept that password. Message pops up saying "Unable to access your account. Please check your online credentials & try again. If problems persist call 1-888-745-2265." Not a 24-hour helpdesk, so asks you to leave a message. Never get a call back. Have to call again during business hours. I need this app to work, so I can check my accounts & pay bills on my phone 24/7!

### 3/5 — Need iOS 12 update for older iPhones

*2022-03-10, version 21.1.30*

Please provide a working update for older iPhones. I have an iPhone 6 and I cannot go above iOS 12. When your app comes on it says iOS 13 required and otherwise I can’t get in to see my account or anything

### 5/5 — Most helpful staff!

*2019-12-19, version 19.2.50*

Everyone is so nice and helpful!  La Plata Branch

### 5/5 — Makes life easy!

*2018-06-27, version 8.0.236*

This app is so convenient. I can login with my fingerprint and easily access my account information or deposit a check.

### 5/5 — CBTC new app release.

*2016-04-16, version 5.0.134*

Needs a fingerprint login.

### 5/5 — App User

*2015-05-13, version 4.7.301*

This app is user friendly and has a clean, streamlined design. The new features, like mobile deposit capture, are very convenient and easy to use!

### 5/5 — CBTC App

*2015-04-30, version 4.7.286*

Love the new app! The remote deposit feature addition is great. Very convenient.

### 5/5 — Great App!

*2015-04-29, version 4.7.286*

This is a surprisingly good app for a community bank that offers all the capability (such as photo check deposits) and convenience that some of the largest banks have just started providing. Very well done.

### 5/5 — Love the new app

*2015-04-28, version 4.7.286*

I love the new app. It is so much better than the old one and Mobile Deposit works great. No problems!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*