# CBTWaco - Mobile Community — user reviews > 79 indexed App Store user reviews of CBTWaco by Community Bank & Trust, Waco, Texas, rated 4.70/5 from 315 ratings. - Source: https://appshunter.io/ios/app/cbtwaco-mobile-community/id454598287/reviews - App overview in markdown: https://appshunter.io/ios/app/cbtwaco-mobile-community/id454598287.md - Rating breakdown: 5★ 265 · 4★ 28 · 3★ 7 · 2★ 8 · 1★ 7 ## What do users think of CBTWaco? Overall sentiment: positive **Pros** - 👍 Easy to use and intuitive interface - 📱 Convenient mobile banking access - 💰 Quick mobile check deposits - 🔒 Strong security features - ⚡ Smooth performance and reliability - 💳 Ability to control debit cards - 🏦 Excellent customer service - 🌟 Seamless account transfers - 📊 Quick balance checking - ✅ Few bugs or issues reported **Cons** - 🔐 Frequent mandatory password changes - 🐛 Face ID authentication not working reliably - 🔒 Overly strict password validation (locks out on typos) - ⏰ Account balance updates unavailable during 5pm-8pm window - 🐛 Persistent green message notification bug - 😕 Confusing UI after recent updates - 🚫 App locks users out when traveling **Commonly reported bugs** - Face ID not working properly - Password entry too strict - locks out on single character errors - Green message notification persists at top of screen - Account balance unavailable during specific hours (5pm-8pm) - App becomes inaccessible when traveling without visiting physical branch - Recent UI update confusing and less intuitive than previous version **Most requested features** - Less frequent password change requirements - Improved Face ID and biometric authentication - Better account balance update timing - Dark mode option ## Newest reviews (18 of 79) ### 5/5 — Convenience Is King! *2025-01-24, version 5.0.5912* I can check my balance any time, make mobile deposits, and check the security of my account. Plus, I receive a speedy reply to any questions I have. Thank you! ### 5/5 — 5 Star *2025-01-24, version 5.0.5912* The APP is great. Easy to use ### 5/5 — Manager *2025-01-23, version 5.0.5912* Excellent ### 5/5 — My Bank! *2024-11-12, version 5.0.5907* I do love this website!!! I pretty much love everything about my bank!!!! The people that work there are incredible!!! Just so you know, you’re the best!!!! Janie McKinney ### 5/5 — Easy to use *2024-10-14, version 5.0.5907* Love being able to bank on my phone! ### 5/5 — Great app *2024-10-01* App is easy to use and get around. I can easily handle everything from my phone. I am very happy with this app. ### 5/5 — Convenience Is King! *2024-09-22* I can check my balance any time, make mobile deposits, and check the security of my account. Plus, I receive a speedy reply to any questions I have. Thank you! ### 5/5 — Convenience on the move *2024-09-18, version 5.0.5907* The Community Bank app is the most reliable electronic online banking software for us as field road maintenance Manager ### 5/5 — Great people, great bank *2024-09-04, version 5.0.5907* I’ve been with CB&T since they opened the Wooded Acres branch. We recently moved to Fort Worth. My wife wanted a local bank but after talking with the folks at Community, I decided to stick with them. They have been exemplary in handling any situation that has come up, the mobile deposit capability was the deal maker. I can’t over state how great they have been and I am sure will continue to be! ### 5/5 — Easy and useful. *2024-02-23, version 5.0.5805* Easy to use and useful. ### 5/5 — CBTWaco Mobile *2024-01-17, version 5.0.5805* This CBT app is super user friendly. ### 5/5 — What I need *2024-01-05, version 5.0.5805* Great app ### 5/5 — Carol Weaver *2023-12-05, version 5.0.5805* Love this app!! ### 5/5 — Love the app *2023-08-04, version 5.0.5805* Love the app… Just wish we didn’t have to change the password every few months. ### 5/5 — Great *2023-08-02, version 5.0.5805* Great app ### 5/5 — Convenience Is King! *2023-08-01* I can check my balance any time, make mobile deposits, and check the security of my account. Plus, I receive a speedy reply to any questions I have. Thank you! ### 5/5 — Awesome *2023-07-31, version 5.0.5805* Easy to use, a few bugs here and there. Still a nice app to track your account. I would recommend anyone banking with them to have this app on hand. ### 5/5 — CB& T App *2023-07-31, version 5.0.5805* The safest and best app. I have banking anytime at my fingertip ## Most critical reviews (10 lowest-rated) ### 1/5 — Constantly changing passwords *2023-08-13, version 5.0.5805* They make you constantly change your password. Extremely annoying. ### 1/5 — Horrible app *2022-04-06, version 5.0.5710* Great bank and bank personnel but their app is AWFUL! Not at all intuitive and will lock you out if you type a character wrong when inputting your password. And Face ID? Forget about it! That won’t work either. If you travel a lot, their app is worthless—one shouldn’t have to go into the bank to fix the app every time it decides it’s time for a password change, which is often. ### 2/5 — Password *2021-11-30, version 5.0.5710* Takes me every time to password no more face recognition is working ### 2/5 — Do not like the update… *2021-11-18, version 5.0.5710* This update was terrible! I liked the last version of this app…this one is confusing! ### 3/5 — Little green message *2023-01-03, version 5.0.5724* This little green message at the top of my screen never goes away when I go into the app ### 4/5 — Simple to navigate! *2024-09-16, version 5.0.5907* The CB&T app has been great for me and my family…we all have easy access. Love how quickly I can transfer money between accounts and make mobile deposits. ### 4/5 — Really Good *2022-11-21, version 5.0.5724* Overall it’s really good, but I have learned that I cannot depend on what is reflected in my account between the hours of 5pm-8pm each day. I’m assuming that is when the update occurs each day but that is frustrating at times. ### 4/5 — Satisfactory *2021-11-20, version 5.0.5710* This app meets my expectations. Its UI is decently modernized and its performance is impressive given what software is likely running the backend. ### 4/5 — Nice app *2021-07-12, version 5.0.5700* As with every app improvement will always be needed but overall it’s a great app and designed for ease of use! ### 4/5 — CB&T App *2019-10-08, version 4.0.5504* Great app works easily and if any issues local assistance every helpful Highly recommend T Lupfer ## Most praised reviews (10 highest-rated) ### 5/5 — John Maxwell *2026-01-07, version 5.0.5912* Love it ### 5/5 — Easy to use *2025-12-04, version 5.0.5912* Love to have the convenience at hand ### 5/5 — App *2025-09-22, version 5.0.5912* Great ### 5/5 — Best hometown bank! *2025-09-18, version 5.0.5912* Bank here for 40+ years. Never any problems! ### 5/5 — Great app!!! *2025-09-16, version 5.0.5912* So far so good! Everything I’ve needed to do has been possible from the app. So I very happy with it! ### 5/5 — Business account *2025-05-09, version 5.0.5912* Easy to access works great ### 5/5 — Convenient *2025-04-06, version 5.0.5912* App is convenient. Runs smooth. Very few bugs ### 5/5 — RCRuff406 *2025-02-14, version 5.0.5912* Easy to use. ### 5/5 — Great *2025-01-29, version 5.0.5912* Great ### 5/5 — Great app *2025-01-27, version 5.0.5912* App is easy to use and get around. I can easily handle everything from my phone. I am very happy with this app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*