# CBTx Mobile Banking — user reviews

> 74 indexed App Store user reviews of CBTx Mobile Banking by Commercial Bank of Texas, N.A., rated 4.84/5 from 3,312 ratings.

- Source: https://appshunter.io/ios/app/cbtx-mobile-banking/id434295726/reviews
- App overview in markdown: https://appshunter.io/ios/app/cbtx-mobile-banking/id434295726.md
- Rating breakdown: 5★ 2,661 · 4★ 146 · 3★ 46 · 2★ 11 · 1★ 49

## What do users think of CBTx Mobile Banking?

Overall sentiment: positive

**Pros**

- 👍 Convenient and easy to use
- 🚀 Fast and efficient banking
- 💡 Great app features
- 🔒 Secure banking

**Cons**

- 🐛 Glitches and crashes
- 🔍 Lack of visibility on check deposits
- 🔒 Difficult login process

**Commonly reported bugs**

- Inconsistent account balance display
- Delayed transaction notifications

**Most requested features**

- Push notifications for balance and transactions
- Option to lock debit card
- Improved mobile check deposit functionality

## Newest reviews (14 of 74)

### 3/5 — Check Deposit Issues

*2025-12-04, version 2025.7.2.1*

Especially with the reverse side. We get to see the front image of the check when scanned/imaged. However we only see a green box with a thumbs up that it captured something usable for the reverse. 

If it showed us the full image of the reverse we might avoid rejected deposit attempts due to bad scans/imaging (wrinkles/folds, etc.). 

The app used to do this, IIRC. Why the change?

### 4/5 — Update recommendation?

*2021-10-09, version 2021.6.0.59*

This is the best bank I’ve ever used. The app is okay, but would be interested in being able to have push notifications to my phone from the app about my balance or transactions I make at that moment instead of having to log in the app each time to check into it. That’s the only reason I put 4 stars. Overall this bank is great!

### 5/5 — A++++Great. The best Bank and great customer service

*2021-07-27, version 6.5.5.55*

Love this App and Love this Bank! Wonderful Bank and app is so easy to use and check my balances. Highly recommended! Thank You CBTX!

### 5/5 — Broke

*2021-01-30, version 6.5.5.55*

Let me holl sum

### 5/5 — Good app.

*2020-05-09, version 6.2.1*

Very intuitive. Good info at a click.

### 5/5 — Finally

*2019-05-16, version 5.10*

Finally they have improved the technology to make check deposits easy. It was so difficult to get the right picture,  but now it’s super easy!!! Seriously awesome

### 5/5 — Great App

*2019-02-26, version 5.10*

This app is a fantastic way to keep up with your banking needs!

### 5/5 — Outstanding Banking App

*2018-12-15, version 5.10*

This is an outstanding and very well designed App.  The whole App is very well designed and intuitive.  The bill pay template/layout is perfect and very easy to use and navigate. It is beautiful and easy to use on my iPad Pro as well as my iPhone.  I can tell a lot of research and development has gone into this App and it has paid off.  Thanks to Commercial Bank of Texas for providing the very best to its customers.  Kudos  to Digital Insight too.  I’m home.

### 5/5 — New bill pay

*2018-12-12, version 5.10*

Love the updated bill pay that I can delete old accounts etc etc

### 5/5 — CBTX

*2018-12-11, version 5.10*

It works great

### 5/5 — Love

*2017-12-01, version 5.6.1.18*

This app makes it so easy to deposit my paychecks. I work 8-5 Monday through Friday and don't work in the same town where I bank. Thankful for online banking. I know baby if I deposit my check online on my lunch break, by the time I leave work around 5:10 I know my check will be reflected in my account.

### 5/5 — Great!

*2016-12-11, version 5.2.5*

Easy to use and a must have! Couldn't survive without it!

### 5/5 — Wonderful

*2016-11-18, version 5.2.5*

Great

### 5/5 — Love

*2016-10-13, version 5.2.5*

Really good app

## Most critical reviews (10 lowest-rated)

### 1/5 — Slow !!!!

*2024-04-18, version 2024.01.01*

Slow response and notification never notify me until a day later that I have received a deposit or something has came out my account pls update and fix app would be great if these issues was fixed

### 1/5 — Y’all late

*2022-05-06, version 2021.6.0.59*

My money was suppose to
Hit at 11:59 but it don’t and so now this big mf is hungry at whataburger tryna to bud money to come thru

### 1/5 — Glitches

*2021-11-24, version 2021.6.0.59*

Too many issues and glitches

### 1/5 — Needs Update.

*2020-11-13, version 6.5.2.54*

Needs updated again. Half the time won’t let me log in.

### 1/5 — Terrible New Update

*2020-05-22, version 6.3.51*

When my boyfriend and I first signed up in December with CBTX their app was perfect and easy to understand. With this new update there are no dates! Everything is jumbled and I have no clue what is happening. Everything shows pending when the system decides to go through. This update was a major step back in programming.

### 1/5 — Missing up amount of money I have

*2018-12-15, version 5.10*

It sometimes crash of the app and I can’t tell how much money I have it gives me a different amonunt of money I don’t have in the bank then when I used it then the next day I have negative in my account

### 1/5 — Download

*2016-07-21, version 4.6.3*

Unable to download to iPad

### 1/5 — Mobile deposit does not work

*2013-11-14, version 3.5.2.0*

Mobile deposit not available on IPad. Stop advertising stuff that doesn't work.

### 2/5 — Not always usable

*2014-10-06, version 4.3.0.0*

This is a great concept and would be an incredible app- if it ever worked. Hardly ever opens when it's supposed to, and then often has internal errors. The mobile deposit feature has frequently failed as well.

### 2/5 — Hard to get logged in!

*2013-10-26, version 3.5.2.0*

The app itself is good once you get logged in, after you type in your user name and password then they have to send you a number code to key and then sometimes you are not prompted to key the code in and can't get logged in. I hate the getting logged in too difficult!! Why don't they just ask the security questions if they have doubts? Bad logging in!!!!

## Most praised reviews (10 highest-rated)

### 5/5 — Awesome Bank

*2026-05-29, version 2026.01*

CBTX goes above and beyond! Every day for their customers.

### 5/5 — Helpful

*2026-03-18, version 2025.10.1.5*

They are very helpful. They help me set up a bank account for me and if I need help doing like draw or putting a check in, they helped me out so much.

### 5/5 — I love yall

*2026-03-13, version 2025.10.1.5*

Love how everything go smoothly

### 5/5 — 👌

*2025-05-08, version 2025.2.2.3*

Very Good

### 5/5 — CBTX is AWESOME

*2025-04-03, version 2025.2.2.3*

I love banking with CBTX! All of the employees are top notch. They are always there to help when you need it and they make banking a positive experience!

### 5/5 — Excellent

*2024-05-15, version 2024.01.01*

I didn’t know who CBT Bank was, I had never heard of them.  Was looking for a Bank, went in, and received great customer service, great choices.  I love my CBT…

### 5/5 — Love it

*2022-10-13, version 2022.4.0.2*

Only wish it was an option to lock your card

### 5/5 — Great Banking App

*2022-10-01, version 2022.4.0.2*

I've used a lot of banking apps over the years. This one is by far the best. The fonts, colors and layout make it for a clean UI/UX.

### 5/5 — So easy

*2022-07-09, version 2021.6.0.59*

Thanks👍

### 5/5 — Exnuel LLC

*2022-04-19, version 2021.6.0.59*

Fast & Reliable

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
