# CBUS Super — user reviews > 61 indexed App Store user reviews of CBUS Super by Cbus Super Fund. - Source: https://appshunter.io/ios/app/cbus-super/id915194831/reviews - App overview in markdown: https://appshunter.io/ios/app/cbus-super/id915194831.md ## Newest reviews (13 of 61) ### 2/5 — Works half the time *2025-08-23, version 5.4.7* If you’re lucky ### 1/5 — Can never sign in *2025-02-08, version 5.4.5* Every time i got to sign in , no go Use link to change password it doesn’t work either , u got to ring them, no good to me ### 1/5 — Can never see transaction history *2025-01-08, version 5.4.5* Why can I never see any transaction history when I log into the app? There seems to be no point in having an app when it doesn’t provide the information it is supposed to. ### 1/5 — God awful *2024-08-04, version 5.4.5* Probably the worst app I’ve used in my life don’t even know how this company operates when the app doesn’t even load or loads out of date data ### 1/5 — Slow to load. Quick to crash. *2024-07-26, version 5.4.5* Takes a terribly long time to load after signing in and it eventually just gives up loading and leaves you on a blank screen. Pathetic. ### 1/5 — App crashing *2022-10-20, version 5.4.0* I am unable to register myself everytime I try to click on register now, the app crashes. Its annoying ### 1/5 — Useless *2020-12-10, version 5.0.0* Can’t log in without resetting the password. ### 1/5 — Unable to use passcode *2020-08-19, version 5.0.0* Since the update I am unable to logging using a pin code, fingerprint scan or Face ID. Instead I need to enter my membership details and password every time. It very frustrating and not user friendly. I hope this will be fixed soon. ### 2/5 — Accessible *2020-06-22, version 5.0.0* Can’t access app from membership screen, I tap next and it won’t let me enter my membership number. ### 2/5 — Cbus *2020-06-12, version 5.0.0* I can get in from the activation email but from the app says I do not have an account even after resetting password as asked several times now locked out ..!! ### 1/5 — Cbus *2020-01-14, version 4.1.0* App doesn’t work as good as the older version ### 2/5 — Clunky and unreliable *2019-10-16, version 4.0.2* Every time I log in the app fails to load transaction, which works on maybe the second or third attempt/s Also as mentioned by others the passcode option has disappeared and it’s now password access every time I have reported loading problem, but obviously it hasn’t been fixed yet. ### 1/5 — Pathetic *2019-09-24, version 4.0.2* Pathetic. Won’t even let you log in ## Most critical reviews (10 lowest-rated) ### 1/5 — Always freezing *2026-08-22, version 5.4.12* The app is constantly freezing as soon as it opens and won’t let you get off the main screen so you have to constantly restart the app ### 1/5 — Logging in is painful *2026-07-29, version 5.4.11* Always have to re log in to the app every time. Doesn’t remember any details. It’s 2026 get with it CBUS. Honestly a joke. ### 1/5 — Gone backwards the app *2026-07-20, version 5.4.11* This app is rubbish, constantly fails to save passwords and no facial recognition is retained after selecting yes to confirm. The latest version basically just a website viewer. ### 1/5 — App is garbage. *2026-07-05, version 5.4.11* Absolutely terrible. Can’t sign in. And can’t contact anyone. ### 1/5 — Latest version *2026-05-25, version 5.4.11* The latest version is t working! I reset the password, uninstalled and reinstalled it and still cannot access. I contact Cbus and they raised a ticket for the team to contact to assist, they never called. I suggest replace the manager who approve the app. And place the team under a notice. Due diligence isn’t hard to complete and can run smoothly by trying yourself rather than wait for clients to have issues. ### 1/5 — Poor app development *2026-05-08, version 5.4.11* Regularly updates and then won’t use iPhone face recognition already approved for login, resulting in error messages and non stop login failure loops where system saved password isn’t recognised, password reset won’t work, triggering lockout periods ### 1/5 — New update can’t sign in *2026-05-04, version 5.4.10* After update can’t sign in , try to change password just go around in circles 🤮. ### 1/5 — What a waste of time. *2026-03-18, version 5.4.9* I’d shop around been with cbus for a while super has gone no where in past 3 too 4 years, full time worker. Getting charge administration fees 2 times in one day constantly, it’s depressing to see how much they actually take from your future,Contribution fees worth hundreds. I’d like to put more into my super but I worry they’ll make the fees higher just to take it. 0 trust ### 1/5 — Deliberately designed to annoy users *2026-02-12, version 5.4.9* The app is deliberately designed to frustrate user, afterall this is a kind of insurance scam. Happy to get money but when it comes to accountability, there are divine rules to satisfy ### 1/5 — Dan *2025-04-30, version 5.4.5* This has to be the worst app ever! I am constantly being locked out of the app and being asked to log back in. When I log back in, my password is not recognised. This happens 2-3 times per week. I’m completely over this garbage! Cbus needs to address this ASAP!! ## Most praised reviews (10 highest-rated) ### 5/5 — Finally login issues resolved *2021-05-20, version 5.2.0* Now it remembers my login details and I can login with Face ID after logout ### 5/5 — Login Experience *2021-05-17, version 5.2.0* The new update of the app have good app experience which lets to store the member id when logout. Nicely encrypted with only last 3 digits of my member Id displayed. The devs have incorporated all three authentication which makes the app little special to check my super details. Can’t ask for more for a super app ! ### 5/5 — Great new App *2019-06-02, version 4.0.0* The new app is awesome, easy to use and full of great tools and info. ### 4/5 — Passcode *2019-06-05, version 4.0.0* Cannot get the passcode to work, every time I have to login using member number and password ### 3/5 — Forgets who I am *2025-06-04, version 5.4.6* I am frequently asked for my login details despite setting up passcode and face recognition. App seems to forget who I am , and resets like I am new customer weekly. ### 3/5 — Transaction Details *2021-05-05, version 5.1.0* The app is mostly good. The painful part is the inability to be able to see the transaction details properly. ### 3/5 — Fix the annoying login issue *2021-03-11, version 5.1.0* Been reported by many since launch of the new app ### 3/5 — Login!!! *2019-12-15, version 4.1.0* Every time I log in I have to enable Touch ID and set up a passcode even though I’ve previously done it and do it every time! Fix this ASAP!!!!!! ### 3/5 — Can’t sign in *2019-09-18, version 4.0.2* Unfortunately I can’t even sign into this app. The app doesn’t progress past asking ‘member number’. It’s a shame- otherwise looks like a nice app 🤷‍♂️ ### 3/5 — Passcode doesn’t work *2019-06-20, version 4.0.0* Everything else looks good except the inability to use the passcode for access after setting it up. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*