# CCC ONE Repair Facility — Scan VINs & capture photos

> Mobile tool for collision repair facilities to manage vehicle repairs remotely. (iPhone/iPad app by CCC Intelligent Solutions Inc..)

- Source: https://appshunter.io/ios/app/ccc-one-repair-facility/id410911700 (this page in markdown: same URL + `.md`)
- Developer: [CCC Intelligent Solutions Inc.](https://appshunter.io/developer/410911703)
- Category: Business
- Price: Free
- Rating: 4.80/5 from 3,190 App Store ratings · 96 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.0 · 158 MB
- Languages: American English
- Released: 2010-12-23
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ccc-one-repair-facility/id410911700/reviews.md

## What is CCC ONE Repair Facility?

CCC ONE Mobile enables collision repair facilities that use CCC ONE® Estimating software to remotely manage the vehicle repair process from an iPhone, iPod Touch, or iPad.  No need to walk back to the desk to upload photos, view the estimate, update a repair plan, or write a note.  Just do it from your iPhone!

Features:
- Search to find vehicles in your repair shop
- Vehicle check-in with VIN scan
- Take photos of vehicles
- Tag photos as visible to insurer and/or customer
- View the estimate
- Edit/Complete production phases
- Edit/Complete checklist items
- Add notes to repair order
- Support for multiple shop organizations
- View customer contact information
- Direct dial customer from iPhone

Use of this application requires a license to CCC ONE Estimating.

## Key features

- Scan VINs for vehicle check-in
- Capture and tag vehicle photos
- View and edit repair estimates
- Update production phases and checklist items
- Add notes to repair orders
- Directly call customers

## What do users think of CCC ONE Repair Facility?

Overall sentiment: positive

**Pros**

- 🚀 Efficient and convenient
- 📸 Easy photo attachment
- 🔍 Helpful for checking vehicle status
- 💻 Great desktop integration
- 🕰️ Time-saving

**Cons**

- 🐛 Occasional crashes and glitches
- 📱 Limited functionality compared to desktop
- 🔍 Difficulty finding/searching existing records
- 🖼️ Issues with photo quality/size
- 🔢 Inability to write estimates on mobile

**Commonly reported bugs**

- Login screen freezing
- Compatibility issues with newer iOS versions
- Photos not syncing properly between app and desktop
- Barcode scanning not working reliably

**Most requested features**

- Allow writing estimates directly in the app
- Add ability to view/edit estimate details
- Improve search and sorting functionality
- Implement markup tools for photos
- Integrate customer address and contact info
- Provide access to work orders and production schedule

## Recent user reviews (10 of 96)

All indexed reviews: https://appshunter.io/ios/app/ccc-one-repair-facility/id410911700/reviews.md

### 2/5 — Auto photo capture/label

*2026-08-13, version 26.15*

The auto photo capture label feature is not working, says I’m not online but I am connected to both cell and WiFi. Please fix as I have to manually take each photo now and clear the prompt every photo

### 1/5 — AI fusion camera is a downgrade

*2026-07-20, version 26.13*

The new camera setup is slower than the old walk around process. I understand the idea behind it, but it’s not ready for prime time. The hit rate for accurately labeling a photo is so low that it is a pain to use.

### 1/5 — Photo issues

*2026-06-26, version 26.11*

For the love of all that is holy undo the new photo changes

### 1/5 — AI Camera Ruined the App

*2026-06-19, version 26.11*

The new AI camera labels the photos whether you want them labeled or not. It also labels the photo incorrectly 9/10 times. Just put the camera back how it was.

### 5/5 — Repair plans? iPad support?

*2026-06-17, version 26.10*

It’s been years and still no iPad support? We’re professionals and would like to use the real estate the iPad offers.. and why isn’t repair plan on the mobile app? Production managers could really benefit from this

### 3/5 — Photo Uploading Erros

*2026-05-27, version 26.9*

Making quality changes and good updates. But please fix the uploading of photos. Trying to view it on CCC on a desktop but it shows a red ( X ) on the corrupted photos 

Sometimes it doesn’t do this, but it’s happening a lot more frequently than it has in the last 2 years.

### 1/5 — camera will not function after update

*2026-05-27, version 26.9*

after the update my camera will not work in the app, I can’t take any photos in the app or scan VINs.

### 1/5 — Jumpstart freezes app

*2026-05-20, version 26.8*

Jumpstart estimate function has started to freeze the app 9 out of 10 times it is attempted

### 1/5 — App keeps crashing

*2026-05-14, version 26.7*

Every time I try to use the jumpstart estimating tool, the app freezes and crashes. Awful.

### 1/5 — 4-20

*2026-04-21, version 26.4*

Can’t toggle between my locations

## Frequently asked questions about CCC ONE Repair Facility

### What does the CCC ONE Repair Facility app do?

This app allows collision repair facilities using CCC ONE Estimating software to manage vehicle repairs remotely from an iPhone, iPod Touch, or iPad. It enables VIN scanning, photo capture and tagging, viewing estimates, updating repair plans, and adding notes without needing to return to a desk.

### What are the key features of this app?

Key features include searching for vehicles, VIN scanning for check-in, taking and tagging photos (visible to insurers/customers), viewing estimates, editing production phases and checklist items, adding notes to repair orders, and directly dialing customer contact information.

### Is this app free to use?

The app itself is free to download and use. However, its functionality requires a license to CCC ONE Estimating software, which is a separate product.

### What devices is this app compatible with?

The application is designed for use on iPhone, iPod Touch, and iPad devices, allowing for flexible management of repair processes on the go.

### How does this app help collision repair facilities?

It significantly improves workflow efficiency by allowing technicians to perform essential tasks like VIN scanning, photo documentation, and estimate review directly at the vehicle. This reduces time spent walking back to the office and streamlines the overall repair management process.

## Version history (last 5 releases)

### 26.16 — 2026-08-18

We're at it again, updating the app to make it smarter and faster. In this release we added improvements to the new time clock feature.

If you're finding the app useful, let us know with a review. Your feedback helps us make the app better.

### 26.15 — 2026-08-10

We're at it again, updating the app to make it smarter and faster. In this release we added improvements to the new time clock and fusion camera feature.

If you're finding the app useful, let us know with a review. Your feedback helps us make the app better.

### 26.14 — 2026-08-03

We're at it again, updating the app to make it smarter and faster. In this release we added support for the new time clock feature.

If you're finding the app useful, let us know with a review. Your feedback helps us make the app better.

### 26.13 — 2026-07-07

We're at it again, updating the app to make it smarter and faster. In this release we fixed an issue some users were experiencing with the new Fusion AI camera.

If you're finding the app useful, let us know with a review. Your feedback helps us make the app better.

### 26.12 — 2026-07-01

We're at it again, updating the app to make it smarter and faster. In this release we fixed an issue some users were experiencing when submitting total loss valuation requests.

If you're finding the app useful, let us know with a review. Your feedback helps us make the app better.

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## More apps by CCC Intelligent Solutions Inc.

- [CCC ONE Mobile Appraiser](https://appshunter.io/ios/app/ccc-one-mobile-appraiser/id665376855)
- [CCC ONE Lobby](https://appshunter.io/ios/app/ccc-one-lobby/id1217547384)
- [CCC Mobile™ - Quick Estimate](https://appshunter.io/ios/app/ccc-mobile-quick-estimate/id1218370634)
- [QuickPicClaim](https://appshunter.io/ios/app/quickpicclaim/id1349399634)
- [Gainsco Quick Estimate](https://appshunter.io/ios/app/gainsco-quick-estimate/id1358474331)

All apps by CCC Intelligent Solutions Inc.: https://appshunter.io/developer/410911703

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*