# CCFBANK Mobile — user reviews > 19 indexed App Store user reviews of CCFBANK Mobile by Citizens Community Federal, rated 4.70/5 from 1,415 ratings. - Source: https://appshunter.io/ios/app/ccfbank-mobile/id569185236/reviews - App overview in markdown: https://appshunter.io/ios/app/ccfbank-mobile/id569185236.md - Rating breakdown: 5★ 1,214 · 4★ 117 · 3★ 33 · 2★ 16 · 1★ 35 ## What do users think of CCFBANK Mobile? Overall sentiment: negative **Pros** - 💡 Mobile deposit feature - 👍 Helpful tellers in-branch **Cons** - 🐛 Frequent login issues - 🐛 App constantly down/unavailable - 🐛 Slow check deposit process - 🐛 Incorrect balance display **Commonly reported bugs** - Login errors due to maintenance - Incompatibility with iOS 7 **Most requested features** - Ability to disable spending limit - Longer history of deposits viewable - Support for iPhone X and newer devices ## Most critical reviews (10 lowest-rated) ### 1/5 — Thumbs down *2025-12-09, version 25.1.30* This app always gives me can’t validate my info or it’s always unavailable at that most inconvenient time ### 1/5 — Never works! *2024-12-05, version 24.1.71* I’m never able to use my app due to issues. It tells me to call for assistance, but no one can help me or fix this issue. I’ll be closing my account after all my checks and transactions clear and taking my business elsewhere. ### 1/5 — App Never Works *2024-11-15, version 24.1.71* The app is constantly down and unable to be used. I’m not able to get into it at least 3 times a week. Extremely frustrating and annoying. ### 1/5 — . *2023-09-20, version 22.2.200* This app always has login issues and half the time I can’t get into my account ### 1/5 — App never able to use *2023-03-01, version 22.2.40* This app is constantly hard to utilize for myself and my children. Sick of not being able to see my account balances and being able to make deposits and transfers online!!! Makes me want to move my accounts to somewhere else! ### 1/5 — Trash app *2020-04-15, version 19.3.20* Constantly have login errors due to constant maintenance or site issues and give you the same message as if your login info was incorrect. At least switch the error message when the site is inoperable. ### 2/5 — It’s alright *2025-08-09, version 24.2.60* It’s not bad when it actually works, but the problem is, is that it almost never works ### 2/5 — Check deposit is slow and doesn’t show balance *2021-03-10, version 20.2.80* This app is not user friendly. Doesn’t show the balance as things get taken out. Just grand total. Also check deposit is a joke. My past bank it was instant. ### 2/5 — No Apple Pay for CCF bank *2016-03-21, version 5.0.135* It is upsetting that one of the only banks that don't have Apple Pay in town. Now for the app here well if you do not setup your login from the actual website when you setup the acct at the bank this app is useless and the 800 number to call isn't 24hrs so if u lock your acct on a weekend or work nights well!!! Then you call the telea number to check your info but some reason can't it's giving you a Error message. Now Within an emergency like your CCF card gets lost or stolen and want to check your acct to see if there's money missing well good luck with that.. Now if you had Apple Pay I would not be carrying the card in the 1st place to get stolen. Bottom line I never got this app working in 2 years ### 2/5 — Wil c *2013-09-20, version 2.5.22* iOS 7 incompatibility ## Most praised reviews (9 highest-rated) ### 5/5 — Features *2022-06-08, version 21.3.40* Love the e-deposits feature and tellers are helpful when I do go in bank ### 5/5 — This is an absolute joke.... *2020-06-27, version 20.1.20* Balance shows over $1,700.....go to menards, card says declined. Go across the street to the bank to use their atm. Balance shows over $1,700. Need to do more shopping so I tried to withdraw $400, says that’s too much. Tried the same for $300, $200 and $100....same message. This bank has been nothing but a joke since they changed from United. AN ABSOLUTE JOKE!!! Rick West is the name of you’re wondering. ### 5/5 — Daily deposit limit:( *2020-03-24, version 19.3.20* $2000.00 limit is not nice. Not sure why there is a limit! Mail is slow these days so I end up driving to the bank with some checks. Is there not a way for this inconvenience to be resolved ?? ### 5/5 — Great CCF bank *2018-12-24, version 18.2.63* Eligible friendly staff I love this bank it’s been waking up to my husband myself. Sincerely David and Carol J ### 4/5 — Mobile. Deposit *2024-03-01, version 23.2.30* Would love to be able to make a note re: deposit, or have copy of original check included with my monthly statement ### 4/5 — Almost perfect *2022-04-11, version 21.2.72* The only thing you need to add (at least that I can think of) is to be able to disable your spending limit. Yes, I know you can make a limit for yourself but there’s also a limit the bank sets. You should be able to remove any and ALL limits for a set amount of time. So if you are going to pay for an expensive car repair such as myself and the banks have closed, your not totally screwed ### 4/5 — The ability to see deposits via my cell *2021-11-05, version 21.2.70* I would like to be able to see my deposits for a longer period of time -it seems like I can only see them for maybe a week or so and I would prefer to see them even two months later. So I would request that to be considered. Also sometimes I do not ‘see’ who made the deposit. That could be an improvement on my banking experience from my cell phone. ### 3/5 — iPhone X support *2018-06-26, version 17.3.169* Would be nice to include iPhone X support full screen size and face unlock. ### 3/5 — Needs an update! *2013-10-04, version 2.5.22* It would be so much better if they updated it to support the iphone 5 screen size! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*