# CCleaner – Phone Cleaner — user reviews > 208 indexed App Store user reviews of CCleaner by Piriform, rated 4.60/5 from 3,039 ratings. - Source: https://appshunter.io/ios/app/ccleaner-phone-cleaner/id6450901367/reviews - App overview in markdown: https://appshunter.io/ios/app/ccleaner-phone-cleaner/id6450901367.md - Rating breakdown: 5★ 2,402 · 4★ 360 · 3★ 142 · 2★ 42 · 1★ 93 ## What do users think of CCleaner? Overall sentiment: negative **Pros** - 🚀 Fast and efficient - 💡 Useful photo/video management - 👍 Great on PC, works well **Cons** - 🐛 Crashes and freezes frequently - 🤔 Limited functionality compared to PC version - 💰 Paid subscription required for full features - 🤷‍♂️ Doesn't work as expected **Commonly reported bugs** - Deleting contacts and data unexpectedly - Inability to use license key on iOS - Compatibility issues with newer iOS versions **Most requested features** - Ability to clear cache and junk files - Option to recover deleted contacts and data - Support for license key activation on iOS ## Newest reviews (17 of 208) ### 2/5 — Takes too long for scanning *2026-08-12* I paid the app but it’s been a day that it is scanning the content of my phone. Not sure if that’s normal since I use on my computer it worked always fast. My iPhone is 128gb so it’s not a large amount to scan **Developer response:** Obrigado por informar. Uma digitalização que permanece ativa por tanto tempo não é esperada. Force o encerramento e reabra o app, reinicie o iPhone e verifique atualizações do CCleaner e do iOS. Se continuar, envie o modelo do iPhone, a versão do iOS e do app em support.ccleaner.com para investigação. *CCleaner ### 2/5 — Suppose to be free *2026-07-13, version 1.15.1* I have a free version of my Windows computer and I thought this was also a free version for my iPhone. Could not get through the set up without having to be charged for this version. Is there a free version for the iPhone? ### 3/5 — Hard to load *2026-06-29, version 1.15.1* I am having trouble with loading the program. ### 4/5 — Kündigung sehr schwierig *2026-06-28* Nur nicht abschließen! Eine Kündigung ist nur sehr schwer möglich. **Developer response:** Danke für Ihr Feedback. Ein Abo wird auf dem iPhone über Einstellungen > [Ihr Name] > Abonnements verwaltet, und das Löschen der App beendet die Zahlung nicht. Wenn Sie noch Unterstützung brauchen, hilft support.ccleaner.com weiter, und über eine 5-Sterne-Bewertung würden wir uns sehr freuen. *CCleaner ### 1/5 — Does not work *2026-06-01, version 1.15.1* Can’t even load the photo library images for them to be cleaned even though it has full access. It has no really useful features. Just a broken poorly built app. ### 1/5 — No mass delete *2026-05-26, version 1.15.1* Can’t mass delete contacts ### 1/5 — Rubbish compared with android version *2026-05-23, version 1.15.1* Honestly it might be due to restrictions Apple have put in place but if you’re used to the amazing quality of this app on android and try it on iOS you’re going to be dissatisfied. Doesn’t do anything that you can’t already do with native apps/utilities ### 1/5 — Não baixem nem assinem *2026-05-22* Muito pior que a versão para Android. No IOS não há limpeza rápida como na foto que inclui apps e cachê. Os arquivos de mídia tudo você precisa selecionar como se estivesse na própria galeria. Me arrependi totalmente de baixar e jogar meu dinheiro fora! **Developer response:** Olá, Flavio, no iPhone a experiência é diferente porque o CCleaner para iOS atua na biblioteca de fotos e vídeos, contatos e cofre privado, e o sistema não permite limpar cache de outros apps como no Android. Se a compra foi feita na App Store, o reembolso é solicitado em reportaproblem.apple.com. Se quiser falar sobre a compra diretamente com a equipe, use support.ccleaner.com. *CCleaner ### 1/5 — Horrível *2026-05-21* Assinei o CCleaner, mas está com bug e não funciona. Cancelei menos de 1 hora depois da assinatura e exijo reembolso imediato. Se não conseguem prestar o serviço não devem comercializar. **Developer response:** Obrigado por detalhar o caso. As assinaturas feitas no iPhone são gerenciadas pela Apple, e o cancelamento não gera reembolso automático. Para pedir a devolução dessa compra, acesse reportaproblem.apple.com e selecione a assinatura do CCleaner. Se o app continuar com erro, envie os detalhes em support.ccleaner.com, incluindo modelo do iPhone, versão do iOS e versão do app. *CCleaner ### 1/5 — Extremely rubbish app *2026-05-20* Never install. To much spammy app. Search alternatives. **Developer response:** Thanks for flagging this. Ads are shown only in the free version, and Premium is ad-free. If you want to share more details about what felt spammy, support.ccleaner.com can help. *CCleaner ### 1/5 — Miserabele App und Abzocke *2026-05-11* Das einzige was hier passiert, dass das IPhone Extrem überhitzt. Ich habe mir das komplette Abo gekauft, bin aber maßlos enttäuscht. Kann und möchte ich niemanden weiterempfehlen. **Developer response:** Danke für dein Feedback. Das Abo aus dem App Store wird über Apple verwaltet, und eine Rückerstattung kannst du direkt über reportaproblem.apple.com anfragen. Wenn die App auf dem iPhone ungewöhnlich heiß wird oder du den Fall genauer prüfen lassen möchtest, melde dich bitte mit den Gerätedaten bei support.ccleaner.com. *CCleaner ### 1/5 — Muito ruim *2026-04-19* Zero, o aplicativo não lê corretamente os arquivos do IPhone, tudo você precisa selecionar manualmente ( para isso não preciso de aplicativo) não limpa arquivos de cache e arquivos baixados de atualização, sem duvidas dinheiro jogado fora, experiência frustrante nada haver com o aplicativo para desktop que é bem melhor. **Developer response:** Sentimos pela experiência. No iOS, o sistema limita o acesso a arquivos e cache, por isso a seleção pode ser manual e algumas funções não funcionam como no desktop. O desempenho pode variar. Para reembolso, recomendamos solicitar via App Store. Renata*CCleaner ### 3/5 — Good but… *2026-04-01, version 1.15.0* I use free version on pc. It’s all good. But when you scan for outdated drivers it shows many drivers already updated! And forces you to upgrade. And when you upgrade it doesn’t update those drivers because they’re already updated! It’s a trick to make you pay for pro version! Not cool! ### 2/5 — Pointless *2026-03-29, version 1.15.0* Pointless app that only cleans up photos and contacts. Does not optimize anything else. Waste of money. ### 1/5 — Muito insatisfeito *2026-03-29* Os arquivos de vídeos não abrem de maneira nenhuma , **Developer response:** Sentimos pelo problema. A reprodução de vídeos pode depender do formato do arquivo, permissões e do sistema do dispositivo. Recomendamos verificar permissões, atualizar ou reinstalar o app. Se persistir, contacte o suporte com detalhes do dispositivo. Renata*CCleaner ### 1/5 — No sirve *2026-03-28, version 1.15.0* Es una basura esta aplicación ### 3/5 — disappointed *2026-03-28, version 1.15.0* I thought finally a great useful app. i support apps that do what they say and I think the idea was great but always asking me to keep buying and upgrade. being honest and just getting what you pay for is fair but you keep getting pressured to keep buying ## Most critical reviews (10 lowest-rated) ### 1/5 — Worse Experience Ever *2026-09-02, version 1.15.1* I have used this app on my Windows computer and tried it on my phone, but it was like going from purgatory to hell. This incompetent app deleted all of my important contacts. I didn’t know until Siri told me he couldn’t find my contacts that I asked him to call. It was about to delete a lot of pictures without showing me the actual picture. It just showed me a gray box and wanted to delete it. When I tried one picture and went to the trash, it was actually a good picture. It was deleting it. I would stay far away from this app unless you want to go wild after losing all of your memories. ### 1/5 — Not worth it *2026-09-02, version 1.15.1* I downloaded the phone version of this app and all it does is edit my videos, photos and contacts I need it to work like the computer version, this should be $5. I want a refund. ### 1/5 — Horrible. *2026-08-25, version 1.15.1* I don’t know if they think this is funny, but they used a website ad showing a “notification” which when you click on it, it redirects you to a website saying theres a “virus” on my iPhone and I need to download this app. ### 1/5 — Horrible *2026-08-24, version 1.15.1* Don’t download it, it’s dose not work there fake and change so much money that I didn’t agree ### 1/5 — Schlecht auf Apple *2026-08-08* Nicht durchführbar obwohl gekauft! Von daher wird das ganze wieder gekündigt **Developer response:** Danke für den Hinweis. Ein App-Store-Abonnement lässt sich unter Einstellungen > Ihr Name > Abonnements > CCleaner > Abonnement kündigen. Die Löschung der App beendet das Abonnement nicht. Für eine Rückerstattung wenden Sie sich bitte an Apple unter reportaproblem.apple.com. Bei Problemen mit der Nutzung finden Sie Hilfe unter support.ccleaner.com. *CCleaner ### 1/5 — Does not work on iPhone *2026-07-24, version 1.15.1* This is just a media cleaner. Nothing else, totally unlike the Windows version. ### 1/5 — Abzocke!!!!!!!!!! *2026-07-09* Ich wollte das Probeabo testen für drei Tage. Doch es wurden direkt 29,99€ abgebucht. Das ist eine Frechheit ! Ich hatte gar keine Chance die App auszuprobieren **Developer response:** Danke für Ihren Hinweis. Käufe und Testabos im App Store werden von Apple verarbeitet, und ein Testabo wird kostenpflichtig, wenn es nicht vor Ablauf gekündigt wird. Die Kündigung erfolgt in Einstellungen > [Ihr Name] > Abonnements > CCleaner > Abo kündigen, und eine Rückerstattung können Sie direkt bei Apple unter reportaproblem.apple.com beantragen. *CCleaner ### 1/5 — No option to scan *2026-06-20, version 1.15.1* Would happily pay for this app, if it would work. It can’t scan an iPhone SE nor give instructions on how to do so. It just FREEZES the screen. ### 1/5 — Komplette Abzocke *2026-06-05* Die App ist ja übelst der Schrott. Schäme mich richtig für mich selbst, dass ich darauf reingefallen bin ein Abo abzuschließen. Ich dachte, dass ich mit dem Abo wenigstens die Möglichkeit habe irgendwas aufzuräumen. Aber das höchste der Gefühle ist etwas zu „optimieren“, wenn man mehrere Dateien ausgewählt hat, die man löschen möchte. Das „optimieren“ führt aber nur dazu, dass die Dateien verkleinert werden können. Auch Kontakte werden gar nicht in echt zusammengeführt. Komplette App ist Fake ### 1/5 — C’était mieux avant… *2026-06-02* Connaissant l’application depuis de nombreuses années, il s’agissait d’une appli GRATUITE très utile jusqu’au jour où l’argent a fait tourner des têtes… maintenant sans payer elle ne sert strictement à rien… PASSEZ VOTRE CHEMIN ## Most praised reviews (10 highest-rated) ### 5/5 — iPhone C cleaner doesn’t have same options as android *2026-07-02, version 1.15.1* Why can’t I clean the cache and data in my iPhone? Thanks for the response! ### 5/5 — Outil pratique et simple *2026-06-19* simple et utile, à avoir dans votre caisse à outils **Developer response:** Merci pour votre retour chaleureux. Nous sommes ravis que CCleaner vous accompagne au quotidien pour garder votre iPhone bien organisé. *CCleaner ### 5/5 — Klasse *2026-04-26* Echt praktisch ### 5/5 — Réne87 *2026-03-07* J’utilise CCleaner depuis 21ans j’en suit très satisfait c’est le programme de nettoyage le plus abouti **Developer response:** Merci pour votre fidélité et votre retour positif. Nous sommes ravis que CCleaner vous accompagne depuis si longtemps. Les résultats peuvent varier selon l’appareil et le système, mais nous continuons d’améliorer l’expérience. Renata*CCleaner ### 5/5 — 😁 *2026-03-07, version 1.14.0* Judge Supremacy Protectorate ### 5/5 — For Fun..! ;) *2026-02-07, version 1.14.0* Effective on ICT devices ### 5/5 — Gaël le CORFF *2026-02-06* Sa fonctionne j’aimerais l’avoir gratuitement merci bonne journée **Developer response:** Ravi que cela fonctionne pour vous. La version gratuite offre des outils de base, tandis que certaines fonctionnalités avancées sont incluses dans la version Premium. Renata*CCleaner ### 5/5 — Unbelievable *2026-01-13, version 1.14.0* I’m so impressed with how quickly my phone’s junk was organized and dumped. If I only had a CCleaner for homes, I’d be set for life. ### 5/5 — Works Great! *2026-01-09, version 1.14.0* I had used the desktop version years ago. This one does not disappoint! ### 5/5 — Hola *2025-11-27, version 1.13.0* Hola --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*