# CCMC Central > Citizen grievance redressal and service tracking app for municipal departments. (iPhone/iPad app by Heptagon Technologies Private Limited.) - Source: https://appshunter.io/ios/app/ccmc-central/id1248296530 (this page in markdown: same URL + `.md`) - Developer: [Heptagon Technologies Private Limited](https://appshunter.io/developer/1037210449) - Category: Utilities - Price: Free - Rating: 3.00/5 from 2 App Store ratings · 33 written reviews indexed - Age rating: 4+ - Requires: iOS 8.0 · 31 MB - Languages: American English - Released: 2017-06-22 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ccmc-central/id1248296530/reviews.md ## What is CCMC Central? The CCMC Central app is an easy and user friendly citizen centric service interface. This  is a one stop App for citizens of Coimbaotre to seek redressal of their grievances about any of the following departments a) Water Resources Department b) Streetlights Department c) Sanitation Department d) Drainage Department e) Roads Department f) Waste Management Department g) Any other department under the purview of CCMC After registering a grievance, you will be able to - Track Grievances: Track the status of grievances posted by you - Provide Feedback: Provide your feedback about the entire experience and we are happy to help you in case you aren't satisfied with the solution. Features: A. Mobile Number Authentication B. List of your open and closed complaints c. Auto location picker d. Auto Ward picker e. Real time status update of your complaint status f. Feedback mechanism to rate the field officer and department and provide valuable feedback for us to improve our service architecture ## Key features - Grievance submission for multiple departments - Real-time complaint status tracking - Feedback mechanism for service quality - Mobile number authentication - Automatic location and ward selection - View open and closed complaints ## Recent user reviews (10 of 33) All indexed reviews: https://appshunter.io/ios/app/ccmc-central/id1248296530/reviews.md ### 1/5 — App design *2025-09-17, version 1.0.5* The submit button made me loose my patience ### 1/5 — App not working in iPhone *2024-07-07, version 1.0.5* App not working in iPhone ### 1/5 — Horrible *2024-04-09, version 1.0.5* Wonder why these sort of apps are allowed since they dont function! Firstly after inserting phone number keypad refuses to go down and next no OTP even after trying multiple times! ### 1/5 — Not usable anymore *2022-06-24, version 1.0.5* This app was once useful for raising queries. Not anymore. I don’t know if it was intentionally deactivated since people are complaining through it for street lights and broken road etc. I’m unable to login this app with OTP and doesn’t work anymore. If my review happens to be seen by authorities, kindly do the needful and test it from your side because what’s the point of this app if it is not useful to citizens. ### 1/5 — Just an eye wash app *2022-03-22, version 1.0.5* Nothing nothing nothing. ### 1/5 — Worst App *2021-10-23* Not at all working! ### 1/5 — App not working *2021-09-19, version 1.0.5* Most of the times the app does not work. What is the use of it? ### 1/5 — Not working *2021-08-18, version 1.0.5* So many bugs squashed frequently.. Not at all working any time ### 1/5 — App doesn’t work *2021-07-31, version 1.0.5* App goes to background mode whenever I select any option.. does r work properly ### 2/5 — Exits of the app *2021-06-28, version 1.0.5* App exits when I go to see the status of grievances.look into it pls ## Frequently asked questions about CCMC Central ### What does the CCMC Central app do? The CCMC Central app is a citizen-centric interface for reporting and tracking grievances related to various municipal departments. It allows users to submit complaints, monitor their progress, and provide feedback on the services received. ### What departments are covered by the CCMC Central app? The app covers grievances for the Water Resources Department, Streetlights Department, Sanitation Department, Drainage Department, Roads Department, Waste Management Department, and any other department under the purview of CCMC. ### How can I track my submitted grievances? After registering a grievance, you can easily track its status through the app. It provides real-time updates on your complaint's progress, allowing you to see if it's open or closed. ### Is there a cost to use the CCMC Central app? No, the CCMC Central app is completely free to use. There are no in-app purchases or subscription fees associated with its services. ### What kind of feedback can I provide through the app? The app includes a feedback mechanism where you can rate the field officer and department, and provide valuable comments. This feedback helps in improving the service architecture and overall citizen experience. ## Version history (last 5 releases) ### 1.0.5 — 2020-12-23 We made improvements and squashed bugs so that CCMC Central is even better for you. ### 1.0.4 — 2019-05-15 Citizens of Coimbatore can now enjoy the ease of tax payment. Introducing Online Tax payment. Now you can pay your water and property tax through the app. ### 1.0.3 — 2017-11-10 Performance improvements, Minor fixes ### 1.0.2 — 2017-11-08 Performance improvements, Minor fixes ### 1.0.1 — 2017-08-06 Performance improvements, Minor fixes ## More apps by Heptagon Technologies Private Limited - [Ara - Digital Receptionist](https://appshunter.io/ios/app/ara-digital-receptionist/id1308208223) - [V-Guard Digital Onboarding](https://appshunter.io/ios/app/v-guard-digital-onboarding/id1357617184) - [Ara 2.0](https://appshunter.io/ios/app/ara-20/id1476558274) - [Integreon - Digidesk](https://appshunter.io/ios/app/integreon-digidesk/id1485716268) - [Peopledesk AMS](https://appshunter.io/ios/app/peopledesk-ams/id1499485009) All apps by Heptagon Technologies Private Limited: https://appshunter.io/developer/1037210449 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*