# CCMC Central — user reviews

> 33 indexed App Store user reviews of CCMC Central by Heptagon Technologies Private Limited, rated 3.00/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/ccmc-central/id1248296530/reviews
- App overview in markdown: https://appshunter.io/ios/app/ccmc-central/id1248296530.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (13 of 33)

### 1/5 — Very poor app

*2021-04-24, version 1.0.5*

Unable to pay tax online, trying for past few days.

### 1/5 — Not working

*2021-03-29, version 1.0.5*

Since they day of installation not even once server is online

Standard popul Servers are busy always ... wondering which one ???

### 1/5 — Functioning of App

*2021-03-23, version 1.0.5*

Absolutely useless app. Not able to register complaints at all. The app simply disappears on touching the Department. Make it user friendly.

### 1/5 — Not working

*2021-03-05, version 1.0.5*

Unable to register; not receiving OTP; app support page also not found. Suggestion: As an alternative allow users to create credentials on website and then log in to the app using those credentials.

### 1/5 — App not up to Smart City category

*2020-12-06, version 1.0.4*

Signing in error after typing my mobile I received opt the after entering OTP i get error message “otp,phone_number field missing” I don’t understand how this can happen!!!!!! Really smart app for a great smart city.

### 1/5 — Unable to Install this App in IPhones

*2020-11-17, version 1.0.4*

Hello,
This App was installed earlier. But after some updates we are unable to update with OTP.  While update this App it says OTP. Phone_ number fields are missing.
Please solve it asap.

### 1/5 — Does not work

*2020-09-23, version 1.0.4*

Fill all fields including phone number, first name, last name and OTP and submit. You get an error for missing first name and phone number

### 1/5 — Unable to login

*2020-09-20, version 1.0.4*

Says fields empty even when you fill it

### 1/5 — Dim app for a smart city

*2020-09-12, version 1.0.4*

Try it... you can’t register.!! What’s the earthly use of developing apps If the developer doesn’t check its functionality regularly?
The developer has forgotten this app and is working on new ones. 
This app doesn’t work...!!!

### 1/5 — Server is very slow

*2020-05-29, version 1.0.4*

I tried to connect to pay property tax. Five times it always says server I unusually busy

Is it possible to increase the server speed

### 2/5 — Complaint Not working

*2019-06-27, version 1.0.4*

I have tried to register a street Light complaint but it i am not able to do it. The app is not moved after 2nd Step.

### 1/5 — Issue yet to be resolved it’s more then 6 months

*2019-04-01, version 1.0.3*

Raised a serious complaint regarding health hazard it’s almost one year and 6 months it’s still in the first level itself if this is the scenario what’s the fun in raising a complaint and there is no option to escalate to the next level

Received a feedback stating issue is been resolved without resolving reopened the grievance with the below comment 

Issue was raised 1 year and 3 months  before first level of grievance was attended at 5.45 pm within half on hour status has been updated has closed stating that it’s under preview no sight verification is been done nor anybody has contacted till now what ever issue there is a time line this is more of closing the complaint without resolving pls help us monsoon is dreadful for us with the open sewage overflowing  and stagnating like a pond

### 1/5 — Don’t waste your time

*2019-01-25, version 1.0.3*

I have raised complaints on street lights not working... it’s more than 6 months, no one came. still the complaint in first level

## Most critical reviews (10 lowest-rated)

### 1/5 — App design

*2025-09-17, version 1.0.5*

The submit button made me loose my patience

### 1/5 — App not working in iPhone

*2024-07-07, version 1.0.5*

App not working in iPhone

### 1/5 — Horrible

*2024-04-09, version 1.0.5*

Wonder why these sort of apps are allowed since they dont function! Firstly after inserting phone number keypad refuses to go down and next no OTP even after trying multiple times!

### 1/5 — Not usable anymore

*2022-06-24, version 1.0.5*

This app was once useful for raising queries. Not anymore. I don’t know if it was intentionally deactivated since people are complaining through it for street lights and broken road etc. I’m unable to login this app with OTP and doesn’t work anymore. If my review happens to be seen by authorities, kindly do the needful and test it from your side because what’s the point of this app if it is not useful to citizens.

### 1/5 — Just an eye wash app

*2022-03-22, version 1.0.5*

Nothing nothing nothing.

### 1/5 — Worst App

*2021-10-23*

Not at all working!

### 1/5 — App not working

*2021-09-19, version 1.0.5*

Most of the times the app does not work. What is the use of it?

### 1/5 — Not working

*2021-08-18, version 1.0.5*

So many bugs squashed frequently.. Not at all working any time

### 1/5 — App doesn’t work

*2021-07-31, version 1.0.5*

App goes to background mode whenever I select any option.. does r work properly

### 1/5 — App getting closed

*2021-04-25, version 1.0.5*

When we select the department, the app is being closed automatically. Any solutions

## Most praised reviews (10 highest-rated)

### 5/5 — Leakage of salt water pipeline

*2018-12-27, version 1.0.3*

Feel very happy that today morning they are attending to this leakage and being rectified . Extremely happy 😊 : hearty thanks to all the officers concerned and Mr Ezhil who was assigned this duty . Dreaming about kovai smart city . Best wishes to the coimbatore corporation . 
Best service 👏👏👏👏👏👏👏👏👏

### 5/5 — Awesome app

*2017-11-10, version 1.0.2*

Try this for speedy resolution. Also, easy to track the status.

### 4/5 — Worked well previously... but now bugs... does not even open..

*2020-09-07, version 1.0.4*

The latest version... does not even open. I uninstalled and reinstalled the app.. entered phone number and OTP... but it does not open the app... it says ‘OTP and phone number fields missing’!

Though it took a while (nearly a month), my two complaints of sewage water overflow and streetlights not working ... were finally resolved. Almost any aspect of the corporation’s responsibilities can be complained about... from streetlights, drinking water, sewage, garbage to bad roads. Take some photos, choose your ward and area and send a brief complaint... you will get a complaint ID... and sms messages when it is being attended to and when completed! Try it!

### 4/5 — Really appreciate work done for my complaint

*2019-01-31, version 1.0.3*

This week Saturday I wrote a complaint today Thursday corporations rectified the issues , 
Really thanks 

Amazing and keep it up

### 4/5 — First

*2017-11-11, version 1.0.3*

Great job. Shall review later from actions.

### 3/5 — Adding more wards

*2019-10-08, version 1.0.4*

Please add more areas in Coimbatore into this app

### 3/5 — Lots to improve

*2019-03-05, version 1.0.3*

5 stars for the concept and app design.  It fails when it comes to implementation though.  As others pointed out, there is no way to find out an ETA or monitor the progress. We are left at the mercy of whomever the complaint was assigned to.  They might, sometimes, happily choose to close the complaint without providing any resolution. If this is not fixed, then the app will soon be forgotten.  In my case, 2 of the complaints were actioned swiftly.  Rest are pending for months now.

### 2/5 — Exits of the app

*2021-06-28, version 1.0.5*

App exits when I go to see the status of grievances.look into it pls

### 2/5 — Bug

*2021-02-10, version 1.0.5*

Font is not visible in the iOS.

### 2/5 — App need mandatory features

*2019-07-13, version 1.0.4*

Compliant redressal system should be developed with escalation procedure, followup and deadlines! 
Now the app is only partially developed!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
