# CCRS Citizen — AMC CRS > Municipal complaint registration and tracking system for citizens. (iPhone/iPad app by Ahmedabad Municipal Corporation.) - Source: https://appshunter.io/ios/app/ccrs-citizen/id1479275196 (this page in markdown: same URL + `.md`) - Developer: [Ahmedabad Municipal Corporation](https://appshunter.io/developer/1392358848) - Category: Utilities - Price: Free - Rating: 2.35/5 from 17 App Store ratings · 10 written reviews indexed - Age rating: 12+ - Requires: iOS 12.0 · 37 MB - Languages: American English, Gujarati - Released: 2019-09-09 - Data updated: 2026-08-13 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ccrs-citizen/id1479275196/reviews.md ## What is CCRS Citizen? Comprehensive Complaint Redressal System (CCRS) Citizen mobile app is an enterprise solution that provides the ability of reaching out to the right authorities of AMC (Ahmedabad Municipal Corporation) for municipal related complaint resolutions and thereby benefit with quick turnaround time for complaint resolution and real-time complaint status check. This app enhances the user-delight and facilitates with benefits of mobile computing capabilities. This app shall provide benefits to the citizen with the facilities like register complaints and check their redressal status. This app shall have features: - User profile creation & management - Complaint registration - Complaint Status check - Easy access to nearest area location of problem site vial Know your Ward feature - Share App - Citizen Opinion submission for app enhancement - Information related to CCRS and Call Centre - User-friendly re-direct facility to AMC site for view-only info related to Professional and Property tax ## Key features - User profile creation - Complaint registration - Complaint status check - Find your ward - Share app - Submit citizen opinions ## Recent user reviews (10 of 10) All indexed reviews: https://appshunter.io/ios/app/ccrs-citizen/id1479275196/reviews.md ### 1/5 — App crashes *2024-12-19* App crashes when we click on history of complaint registered ### 1/5 — Full of bugs *2022-12-28* The app doesn't work. First you don't get OTP to register. I tried multiple times. ### 1/5 — Invalid id or password *2022-09-14* When entering correct id and password App says wrong id or password. Please update the app with retrieve old account login data. ### 1/5 — App not updated from a long time even AMC limit in map is incorrect. *2021-11-28* App needs update ### 5/5 — Very useful app *2021-10-27* This app is great for all people, AMC online complaint process is very easy for all kind of complaint and AMC officer solve complaints in fast. ### 5/5 — Great app for citizens of Ahmedabad *2021-10-26* The app is a boon for rights-aware citizens, providing large number of services for which issues can be raised. Complaint number is received by SMS so follow up can be done. ### 1/5 — Total crap! *2020-12-21* Get the app developed with the company that is qualified. Issues: can’t sing up. The app doesn’t even send a verification code. The keyboard won’t go off the screen when i’m done with filing up the details when creating an account and the sign up button won’t show up. ### 4/5 — GOOD JOB *2020-07-28* Complain clear through Application ,Excellent work done through app with priority’s. ### 1/5 — Complain not submitting *2020-07-17* Solve issues asap. ### 1/5 — Problem in Send complain. *2019-09-14* When I write complains and click to send.its only processing it not going or book complaints .fix it asap. ## Frequently asked questions about CCRS Citizen ### What is CCRS Citizen used for? CCRS Citizen is used for registering municipal complaints with the Ahmedabad Municipal Corporation (AMC) and tracking their resolution status in real-time. It also provides features like finding your local ward and accessing AMC website information. ### How do I register a complaint with CCRS Citizen? You can register a complaint by creating a user profile and using the complaint registration feature within the app. The app facilitates reaching out to the appropriate authorities for municipal-related issues. ### Can I check the status of my complaint in CCRS Citizen? Yes, the app provides a complaint status check feature, allowing you to monitor the real-time progress of your submitted complaints. ### What information does CCRS Citizen provide about AMC? CCRS Citizen offers information related to CCRS and the Call Centre. It also provides a user-friendly redirect facility to the AMC site for view-only information on professional and property taxes. ### How often is CCRS Citizen updated? The latest version of CCRS Citizen is 1.8, and it was last updated on July 11, 2025. This indicates regular updates to improve functionality and address user feedback. ### What devices support CCRS Citizen? CCRS Citizen is supported on iPhone and iPod devices. It is designed to leverage mobile computing capabilities for citizen convenience. ### What is the age rating for CCRS Citizen? CCRS Citizen has an age rating of 12+. This suggests that the content and functionality are considered appropriate for users aged 12 and above. ### Does CCRS Citizen have ads? No, CCRS Citizen does not contain advertisements. The app is free to use without any ad interruptions. ## Version history (last 5 releases) ### 1.8 — 2025-07-11 - Performance enhancements to improve your user experience. - Improved speed and reliability of the app across all features. ### 1.6 — 2025-04-10 - Performance enhancements to improve your user experience. - Improved speed and reliability of the app across all features. ### 1.5 — 2024-12-06 - Performance enhancements to improve your user experience. - Improved speed and reliability of the app across all features. ### 1.4 — 2023-08-23 - Performance enhancements to improve your user experience. - Improved speed and reliability of the app across all features. ### 1.3 — 2022-12-01 - Improve application performance and optimization. ## More apps by Ahmedabad Municipal Corporation - [Ahmedabad BRTS-AMTS](https://appshunter.io/ios/app/ahmedabad-brts-amts/id1392358849) - [MJ Library](https://appshunter.io/ios/app/mj-library/id1533962577) - [Ahmedabad Heritage App](https://appshunter.io/ios/app/ahmedabad-heritage-app/id1576168893) - [Ahmedabad Shopping Festival](https://appshunter.io/ios/app/ahmedabad-shopping-festival/id6737146771) - [AMC - Smart Parking](https://appshunter.io/ios/app/amc-smart-parking/id6760811801) All apps by Ahmedabad Municipal Corporation: https://appshunter.io/developer/1392358848 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*