# CCU FL Mobile Banking — user reviews > 78 indexed App Store user reviews of CCU FL Mobile Banking by Community Credit Union of Florida, rated 4.82/5 from 4,069 ratings. - Source: https://appshunter.io/ios/app/ccu-fl-mobile-banking/id495256057/reviews - App overview in markdown: https://appshunter.io/ios/app/ccu-fl-mobile-banking/id495256057.md - Rating breakdown: 5★ 3,374 · 4★ 225 · 3★ 44 · 2★ 14 · 1★ 77 ## What do users think of CCU FL Mobile Banking? Overall sentiment: neutral **Pros** - 🚀 Fully functional - 🚀 Convenient and easy to use - 🚀 Real-time account updates - 🚀 Efficient app with great features - 👍 Simple and user-friendly interface - 👍 Excellent customer service **Cons** - 🐛 Outdated and buggy - 🐛 Unreliable and slow updates - 🐛 Difficult to use mobile deposit - 🔨 New design is less accessible - 🔨 Removal of useful features like fingerprint login **Commonly reported bugs** - Disappearing recent transactions - Incompatibility with newer iOS versions - Persistent PIN error issues **Most requested features** - Monthly calendar view for bill pay - Ability to disable credit/debit cards in-app - Improved transaction history and balance display ## Newest reviews (13 of 78) ### 4/5 — Keep it simple *2025-09-18, version 2025.7.2.1* Please go back to the previous account list display. It was simple and efficient. Now it has the top layer of bloat that takes up 1/4 of the screen. It was great when it was only account info and no big header in the way. ### 2/5 — Fully functional *2025-07-26, version 2025.5.0.1* I like the CCU app. Although CCU is my main bank, I have accounts at another credit union and at Bank of America. The CCU app has the most functionality built in. The other credit union I use has multiple apps to provide additional functionality. No apps are perfect but this one works for me. I can send money out using Zelle, or transfer to other members instantly(my kids). ### 4/5 — Good app but needs an update for iOS 18 *2024-09-30, version 2024.4.0.11* iOS 18.x breaks the Quick Balance Widget capability of the App. ### 3/5 — Inability to deposit checks on 1phone 14pro *2022-11-18, version 2022.6.0.1* I’m no longer able to deposit checks with my phone. I have to use the android version on another phone that’s not activated to make deposits ### 3/5 — It’s ok *2022-10-12, version 2021.11.0.57* It’s ok but needs some improvement in my opinion. Coming from using Wells Fargo app to using this was a huge difference and somewhat of a letdown. Doing mobile deposit is a pain in the butt… almost makes makes me wish I had just stayed with Wells Fargo. But this app serves the purpose and gets done what needs be done. I guess…It seems like it’s behind the times. ### 2/5 — Upgrade stinks. *2022-01-28, version 2021.11.0.57* You messed up a good app. Bill pay doesn't work in the screen it's supposed to. I had to go Three Screens deeper to pay a bill. Put it back to the front please. ### 5/5 — Yay *2021-09-15, version 2021.6.0.52* I love this app I love being able to see how much I am saying. ### 5/5 — Simple and easy. *2021-08-05, version 2021.6.0.52* App is simple and easy, never a single issue to report. They always let you know days when the branches will be closed for holidays, etc. in the header. Design is simple and on brand. If you can’t figure it out it’s probably you, not the app. ### 5/5 — Great app *2021-05-03, version 6.5.5.48* Easy to use! Very convenient!!! ### 4/5 — Card *2021-03-13, version 6.5.5.48* Love card only wish is if could be shut off with app. In case lost or stolen. ### 5/5 — CCU FL *2021-02-25, version 6.5.5.48* Probably the best bank we have ever done business with. Customer Service is Best In Class. Thank You ### 5/5 — Great App *2020-09-11* I have an account at one of the national banks as well and their app is not as good as the CCU app. Credit Union data is always updated in real time. I see my balance change immediately. Plus, I can do just about anything I need to do right in the same app. Keep up the good work CCU. **Developer response:** Thank you so much for your kind words! We will share your comments with our team. ### 5/5 — Rating CCU OF FLORIDA *2020-06-15, version 6.3.1.44* The BEST ON LINE BANKING STSTEM ! Thank you , CCU of Florida ## Most critical reviews (10 lowest-rated) ### 1/5 — Too long *2026-02-20, version 2025.10.01* It takes to long to process your check in to mobile app ### 1/5 — New design is egregious *2025-09-26, version 2025.7.2.1* The way the app looks now makes it less accessible than ever. Between the credit cards being a drop down menu rather than plainly visible information, the pending vs posted charges being changed from a yellow banner to small gray text, and the actual vs available balances being the same font overall it feels as though you now have to spend twice as much time on the app to discern any kind of information. Even minor changes like removing the logout button from the top banner (which was an older update) shows a change in design philosophy from convenience to wanting people to spend as much time on the app as possible and isn’t it coincidental how that change coincides with adding more ads to the app? The previous layout was fine the one before was better. The current one makes me want to find a new bank. ### 1/5 — CCU App *2024-09-06, version 2024.4.0.11* It’s too old and outdated ### 1/5 — App is unpredictable *2023-10-19, version 2023.3.0.2* Recent Debits and credits disappear at around 11 PM and don’t show up again until the next morning after 6 AM. Very frustrating. ### 1/5 — Application *2022-11-06, version 2022.6.0.1* The application is very slow at updating my account and that isn’t useful at all ### 1/5 — Payment calendar method *2022-02-03, version 2021.11.0.57* The application with an iPhone will only display a wheel calendar for displaying calendar payment date. I prefer a monthly calendar from which select the payment date. Updated: I contacted community credit Union, which also appears to be the bill pay application developer, about my concern they indicated there was nothing they could do and suggested I change phones. I responded In past 5 years I have used bill pay in 3 different CUs using their mobile application and an Apple phone with no problems, etc…. I am not a programmer but it appears to me it would only take a couple lines of code to fix. Their problem reporting system is terrible. They said their is nothing they could or wanted to do and ended the ticket without asking me if I was satisfied. I really like the Credit Union and their people but they need to keep their systems updated and listen to the members (owners). I had a similar thing happened at Sears a number of years ago before I quit using them. ### 1/5 — Why take away fingerprint login ? Bring it back !!! *2021-08-23, version 2021.6.0.52* App works fine but they took away the fingerprint log in feature so you have to type password in everytime now . Why go backwards . Annoying ### 1/5 — New update is trash *2020-05-10, version 6.3.1.44* The formatting is terrible. I can’t tell what date transactions were made on anymore. Fix this. ### 1/5 — New Update *2020-05-07, version 6.3.1.44* The new layout is awful. Why did you take away the separation of days? It’s so much harder to read with the new font. The old layout was so much better.. ### 1/5 — I hate this bank *2019-12-23, version 6.1.2.38* Worst bank ever. After 30 years I am moving all my accounts out. I hate this bank ## Most praised reviews (10 highest-rated) ### 5/5 — MSR *2026-05-18, version 2026.01* My wife and I only trust Jadyn with out banking and auto loans. She is very professional and provides exceptional customer service! ### 5/5 — Excellent Credit Union *2026-05-11, version 2026.01* Great Service and Products ### 5/5 — Had it for years *2026-04-29, version 2026.01* I like CCU!👍🏼 ### 5/5 — Love this app!! *2026-01-19, version 2025.10.01* This app is convenient and makes life so much easier ❤️. I love my bank!!! ### 5/5 — Car dealer *2025-05-15, version 2025.2.2.6* Very happy here ### 5/5 — The best bank !! *2024-06-29, version 2024.4.0.11* I would like to say this is the most professional and supportive bank I’ve ever came across. I love working with every individual that I come across. Keep up the good work guys. Regards, Zac ### 5/5 — Annette Willis *2024-01-19, version 2023.10.1.4* I have been with Community Credit Union since the late 90’s … even though I relocated back to North Florida in 2015 (I think lol) I have continued enjoying the amazing service and personal attention this Credit Union provides it’s customers.. This is absolutely the best financial institution I have ever used … and I’m 75 years old! Thank you all at CCU Florida for the expert, professional, yet personal service you provide! ### 5/5 — Very efficient App! *2022-08-09, version 2021.11.0.57* This app lets me do whatever I need to do to manage my account. If there’s something I don’t know how to do, or it’s something you can’t do on the app, I send a secure message and it gets taken care of. I travel a lot and this app makes things very convenient. ### 5/5 — Pretty Good *2022-04-12, version 2021.11.0.57* Does everything I need it to do. When not on line with my computer it keeps me up to date and makes a check deposit a piece of cake 🎂. 24/7 access. ### 5/5 — Great customer service *2021-11-13, version 2021.6.0.52* The service I have been provided from CCU has been too knotch --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*