# CCU Mobile Banking — user reviews > 132 indexed App Store user reviews of CCU Mobile Banking by North Island Financial Credit Union, rated 4.90/5 from 16,003 ratings. - Source: https://appshunter.io/ios/app/ccu-mobile-banking/id871841699/reviews - App overview in markdown: https://appshunter.io/ios/app/ccu-mobile-banking/id871841699.md - Rating breakdown: 5★ 14,650 · 4★ 873 · 3★ 196 · 2★ 61 · 1★ 223 ## What do users think of CCU Mobile Banking? Overall sentiment: positive **Pros** - 👍 User-friendly app - 🚀 Convenient and easy to use - 🔒 Secure login options - 💡 Helpful features like Zelle and mobile check deposit - 🌟 Great customer service at branches **Cons** - 🐛 Mobile check deposit issues (camera not working, blurry screens) - 🐛 Login process changes causing inconvenience - 🐛 Glitches and bugs in the app - 🔍 Lack of specific transaction details (e.g., which debit card was used) **Commonly reported bugs** - Mobile check deposit not working after recent updates - Quick balance feature not functioning properly - Zelle integration issues with pop-up screens **Most requested features** - Add push notifications for purchases - Dedicated Zelle button in the app - Ability to transfer funds between checking and credit card - Option to order checks online ## Newest reviews (13 of 132) ### 2/5 — Review *2026-08-04, version 2026.07* It’s works nice when it logs on sometimes it doesn’t ### 4/5 — Personal loan *2026-08-03, version 2026.07* Fortunately they approved me for car loan before..but Trying to get the offer of personal loan I was declined..I had this bank for more than 5yrs now but never gave me a chance to pay off my debt. We all know whats the purpose of the personal loan..to pay off and consolidate some of the bills so you only have to pay one payment. false offer that messing up my credit! ### 4/5 — Annoyed *2026-07-02, version 2026.04.02* So far the app has been great until the latest update, this issue needs to be fixed due to annoyances of asking every time I log into the app to rate it… hope this issue is fixed soon thanks in advance ### 5/5 — Awesome *2026-06-24, version 2026.04.02* I love banking here. Customer service is great! Offer a huge variety of options. ### 5/5 — Access *2026-06-04, version 2026.04.02* Quick access ### 5/5 — Exelente *2026-05-25, version 2026.04.01* Perfecto ### 5/5 — Bank *2026-05-23, version 2026.04.01* Excellent ### 5/5 — California Credit Union App *2026-05-17, version 2026.04.01* Phenomenal app for banking. Everything you need all at once. ### 5/5 — Auto sign in boots me out *2026-05-06, version 2026.04.01* When I try to do my passcode to sign in off it boot me out. The app simply closes, and I have to restart. It has been happening, one more frequent That site everything was well ### 5/5 — My review!!! *2026-04-21, version 2026.01.01* I love the app it makes life so easy. Also app is easy to use! ### 4/5 — Review *2026-04-11, version 2026.01.01* Love the app ### 5/5 — Upset *2026-04-03, version 2026.01.01* When I try to make bid purchases online, this credit union does not permit me to do so they block my card ### 5/5 — Best Bank *2026-03-15, version 2026.01.01* Excellent services and are on top of all issues that come up. ## Most critical reviews (10 lowest-rated) ### 1/5 — Check deposit *2026-07-31, version 2026.07* Why my small check being put on hold for to long? ### 1/5 — Annoying new feature *2026-07-31, version 2026.07* Normally I would rate this a 5 because it’s a great app that I’ve been using for years. However they recently added a new feature that puts little red notification alerts on the app for “special offer” advertisements instead of just for messages and the alert won’t go away even after you’ve reviewed the special offer. Super annoying and there is no place to leave a comment for the app developers within the app. ### 1/5 — Limited *2026-07-04, version 2026.04.02* Pretty limited compared to bigger bank apps. I hate that it asks me to review it every other day ### 1/5 — Transfer Service ALWAYS down *2026-07-02, version 2026.04.02* Why is the transfer between checking and savings option ALWAYS down?! It’s incredibly frustrating! Please update this function! ### 1/5 — H *2026-07-02, version 2026.04.02* H ### 1/5 — Late posting of deposit *2026-06-19, version 2026.04.02* Why do you always take so long to post my money? Ridiculous and lazy ### 1/5 — Glitch *2026-04-27, version 2026.01.01* After the last update, when I go to deposit my check and press the button to take a picture of the check the app crashes and I cannot complete the transaction to deposit. Please fix it! ### 1/5 — Not working *2025-11-20, version 2025.10.1.3* I’ve been using the app for a couple of years now, but there are stretches in time where the app won’t even open and it’s happening again. It’s currently been like this for a week now. I’ve redownloaded it so many times to see if that will do the trick and it won’t work. ### 1/5 — CCU bank cannot do fundamental banking functions *2024-03-29* Banks are used to store money and transfer money. CCU do not support ACH payments ### 1/5 — No sirve para nada *2023-12-21, version 2023.10.1.1* Pesimo banco estoi por borrar mi cuenta ## Most praised reviews (10 highest-rated) ### 5/5 — Love the app *2026-08-11, version 2026.07* Love the app. Always available and love the 24/7 online chat. ### 5/5 — Mobile banking *2026-08-09, version 2026.07* Since 1989 best bank, ever ### 5/5 — Dentist *2026-08-04, version 2026.07* Very satisfied ### 5/5 — The Best Credit Union in the WORLD *2026-08-01, version 2026.07* It’s Easy, Peezy😊 ### 5/5 — CCU is best CU *2026-07-22, version 2026.04.02* Great support from live person and AI ### 5/5 — Fast, Easy, and Stress-Free Mobile Banking *2026-07-14, version 2026.04.02* I’ve had a great experience using the mobile banking app. It’s easy to navigate, secure, and makes managing my finances convenient from anywhere. I can quickly check my balance, transfer funds, pay bills, and monitor my account without any issues. The app has been reliable, and transactions are processed smoothly. I also appreciate how easy it is to keep track of my finances with real-time account updates. Overall, it has made banking much more convenient and given me confidence that I can handle my banking needs anytime, anywhere. I highly recommend it to anyone looking for a simple, dependable, and user-friendly mobile banking experience. ### 5/5 — Easy to use *2026-07-14, version 2026.04.02* No issues with using this app ### 5/5 — Joint account *2026-07-06, version 2026.04.02* Hello, I have a joint account with my husband and I would like to see the purchase he makes and the ones I make. Would that be possible? ### 5/5 — Amazing *2026-06-29, version 2026.04.02* I really like this bank and the app. The phone service it’s great. ### 5/5 — Mr peaky *2026-06-29, version 2026.04.02* Great app, great service, keep it up… 👍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*