# CDC FCU Mobile Banking — user reviews > 30 indexed App Store user reviews of CDC FCU Mobile Banking by CDC Federal Credit Union, rated 4.78/5 from 2,887 ratings. - Source: https://appshunter.io/ios/app/cdc-fcu-mobile-banking/id1565916814/reviews - App overview in markdown: https://appshunter.io/ios/app/cdc-fcu-mobile-banking/id1565916814.md - Rating breakdown: 5★ 2,398 · 4★ 175 · 3★ 65 · 2★ 27 · 1★ 56 ## What do users think of CDC FCU Mobile Banking? Overall sentiment: negative **Pros** - 💡 Convenient mobile deposit feature - 👍 Functional app that gets the job done - 🚀 Fast balance checking **Cons** - 🐛 Inconsistent biometric login - 🐛 Buggy mobile deposit camera - 🐛 Frequent app crashes and login issues - 👎 Clunky and outdated user interface - 👎 Lack of customization options **Commonly reported bugs** - Mobile deposit limit not clearly communicated - Face ID/biometric login not working as expected - Frequent app crashes and login failures **Most requested features** - Allow editing of transaction descriptions - Implement dark mode - Improve mobile deposit experience ## Newest reviews (10 of 30) ### 3/5 — Service fees *2026-04-30, version 25.2.0* Some Charges are not good! ### 2/5 — Mobile deposit *2024-12-28, version 23.2.6* Depositing a check remotely took over 30 minutes. Camera feature was awful and would never actually take a picture. The tap on the screen isn’t friendly ### 3/5 — Fast Balances *2024-09-29, version 23.2.6* Why are Fast Balances no longer an option on my devices? ### 2/5 — Outdated and buggy *2024-07-27, version 20.2.1* This app is the main reason I’m moving away from CDC FCU. The app was never well designed, and as it ages (it’s been 2 years since the latest update) it’s becoming increasingly hard to use. FaceID is broken now, as are the “remember UserID” and “Fast balances” features, so that simply logging on is a chore. More importantly, I’m concerned that the lack of interest and updates for the app may reflect poor security practices - have there been no security threats or improvements in the past two years? The mobile app was barely acceptable when I started using it 10 years ago. It’s fallen below that bar now. ### 4/5 — Face ID is a mess but app is functional *2024-05-12, version 20.2.1* I use this app everyday and it gets the job done. Mobile deposit is a highly valued feature for instance. Face ID is very confusing though. After changing my password (forced by the CU), I couldn’t fix the Face ID login. I know now that the app calls it “biometric device” & “authorized device enrollment”. No one calls it this in the non-technical world. Please rename to Face ID. Even if it means have its own menu item specifically for clearing the Face ID security data. I spent about an hour working this out and a rename in the app would help immensely. Thanks ### 2/5 — Only positive is the mobile deposit function *2021-07-16, version 20.2.0* Has lag. Also, cannot see my whole account history. The old version allowed for that. It is nice to be able to use the apps for deposits. It is frustrating that the app is constantly updated, and I have to reinstall and/or login in from a web browser and create new (original) passwords incessantly because of these updates. ### 5/5 — Mobile check deposit *2021-05-27, version 20.2.0* Love this feature of making a deposit from my mobile phone. It is so convenient! ### 3/5 — New website *2021-05-26, version 20.2.0* The website does not allow to edit transaction descriptions or apply categories to transactions. ### 1/5 — Horrible Design and Security Flaws Galore *2021-05-19, version 20.2.0* Why do I need to download an entirely new app every couple of months? Why does my login fail on the app every other day? WHY ARE YOU ASKING FOR SS NUMBERS WITH OPEN TEXT?? ### 5/5 — Great Service App *2021-05-19, version 20.2.0* It’s easy to access everything, I simply like the updates. Thank you 🥳 ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible App *2026-06-26, version 25.2.0* This app takes multiple attempts before logging in. While in the app it will kick you out. I hate this app ### 1/5 — Setting password *2025-11-06, version 24.1.14* This should be more user friendly. Let me see what I type both times so I can make sure it matches! ### 1/5 — Annoying *2024-12-25, version 23.2.6* Constantly signing out during my session. Hard mer to make a deposit online than any other account I have. Needs improvement, please. ### 1/5 — Clunky app… *2024-08-18, version 20.2.1* Can’t transfer $ between my external accounts due to restrictions on limits… Not ready for prime time. ### 1/5 — Mobile deposit *2023-12-20, version 20.2.1* The app doesn’t tell you there is a mobile deposit limit until after you have tried to deposit your check…so after you have endorsed it as mobile deposit only. Really annoying. ### 1/5 — Hurt *2022-06-30, version 20.2.1* I have been with Cdc for 8 years now. I am not happy with how they operate. They do not have option that declines transaction when there isn't funds in one account. Worse, they charge a $35 fee. I am sick and tired of paying those few for things that are beyond my control. ### 1/5 — Deposit checks *2022-03-04, version 20.2.1* T ### 1/5 — The WORST EVER!!! *2021-08-14, version 20.2.0* You guys block me out of my own account, refuse to give me access and refuse to let me pay off my loan. ### 1/5 — Terrible app *2021-06-06, version 20.2.0* Why did you change your mobile app. The previous one was fine. New one says to use fingerprint log in you have to set it up under “biometric devices” but there is nothing under that tab that allows you to do that. It just says I have no devices registered. This weekend I tried to transfer money but it didn’t work and tried to do mobile deposit and it took 4 tries for it to finally see the check was endorsed. Feels like you went from a perfectly fine working app to a terrible app. ### 1/5 — Horrible Changes *2021-05-31, version 20.2.0* Do not like changes. They’ve made the app more difficult to navigate. ## Most praised reviews (10 highest-rated) ### 5/5 — Like the app *2026-06-03, version 25.2.0* Access to the app for payments and other inquiries is convenient and seamless. ### 5/5 — Auto loan and banking *2025-10-09, version 24.1.14* 5 stars ### 5/5 — Website *2025-06-12, version 24.1.14* The new web site is terrible. The “check register” appearance was much easier to navigate and understand!!!! ### 5/5 — Inconsistent *2024-09-26, version 23.2.6* The app functions perfectly for the most part. However, there are times when it cancels my face recognition and doesn’t accept my username and password. I am then required to log in through my home computer. There are no bank restrictions or safety concerns offered and the branch does not offer an explanation. This has gotten tiresome and the occurrence of the issue remains unpredictable. ### 5/5 — Like the app *2024-09-04, version 23.2.6* Most times the biometrics sign in works fine, however, from time to time I am prompted to enter the password which is aggravating. ### 5/5 — Works great *2022-12-26, version 20.2.1* Works great ### 5/5 — App for CDCFCU *2022-05-24, version 20.2.1* If you just take the time to read it’s really easy to understand directions to use this app ### 5/5 — New App is a significant Improvement *2021-07-23, version 20.2.0* Too ### 5/5 — Maybe four stars *2021-07-01, version 20.2.0* When it works it is a real time saver but some of the time it’s a real PIA. Example “cookies” and using Apple OS. ### 5/5 — Hate this new app *2021-06-08, version 20.2.0* The app requires me to submit my password each time. I can’t save the password not use my face to unlock it. The app is clunky and useless. Can’t get more information on a transaction without having to call in. A total waste. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*