# CDK CRM

> CDK CRM (iPhone/iPad app by CDK Global, LLC.)

- Source: https://appshunter.io/ios/app/cdk-crm/id6749074126 (this page in markdown: same URL + `.md`)
- Developer: [CDK Global, LLC](https://appshunter.io/developer/1798285216)
- Category: Business, Shopping
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 18.6 · 217 MB
- Languages: American English
- Released: 2026-09-29
- Data updated: 2026-10-25

## What is CDK CRM?

Welcome to the completely redesigned, all-new CDK CRM mobile app. Built from the ground up, this modern platform replaces the legacy "CDK Modern Retail CRM" mobile app to provide automotive dealership professionals with a faster, more intuitive, and highly responsive workflow.
 
Empower your sales team to step away from the desktop and close deals right from the showroom floor or out on the lot. Whether you are managing incoming internet leads, tracking showroom ups, scanning customer driver's licenses, or detailing a trade-in, the new CDK CRM app delivers the power of your dealership’s desktop CRM into a secure, mobile-first experience.
 
What’s New & Upgraded:
• Performance Boost: Built on an entirely new architecture for faster page loads and real-time syncing with your Desktop CRM.
• Streamlined UI: A modernized, clean user interface designed to reduce clicks and help you manage your pipeline with ease.
• Advanced Scanning: Effortlessly capture customer data with an improved dual-sided driver’s license scanner and an integrated vehicle VIN scanner for trade-ins.
• AI Summary: Instantly digest customer activity history, notes, and lead details, allowing your sales team to catch up on an opportunity in seconds before making a call or walking out to the showroom floor.
 
Core Features:
• "My Day" Dashboard: Track your daily appointments, recent messages, and scheduled follow-ups at a single glance.
• In-Showroom Experience: Desking a deal has never been more mobile. Guide your customers from introduction to final numbers without ever leaving their side. Seamlessly capture their vehicle of interest, evaluate and scan trade-in details, securely upload required documents, capture credit applications, and present real-time quotes—all directly from the showroom floor or out on the lot.
 
Important Note for Existing Users: 
This app replaces the legacy "CDK Modern Retail CRM" app. Please download this new version and log in using your active dealership single sign-on (SSO) credentials to experience the next generation of dealership retail management.
 
Transform how you connect with car shoppers. Download the new CDK CRM mobile app today.

## Is CDK CRM safe?

Not enough ratings yet to assess CDK CRM.

## Is CDK CRM legit?

CDK CRM appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for CDK CRM is 70 out of 100 points across 7 verification signals from App Store and developer data.


## Version history (last 3 releases)

### 1.2.0 — 2026-10-22

What's New in 1.2.0

• Enhanced driver's license scanning: scan a customer's license with your camera and the app now verifies it and fills in their name, address and date of birth.
• Credit application QR code: show customers a QR code in the showroom so they can fill out the credit application on their own phone.
• Credit application templates: texts and emails for credit applications now open with a ready-to-send subject and message.
• Customer overview audit trail: see the activity history for a customer opportunity.
• Darwin plans: the Darwin workflow now matches the previous app.
• Desklog Statistics: deals now show the DMS deal number instead of the CRM deal number.
• Canadian dealerships: improved support, including kilometers in place of mileage.
• Fixed: after a license scan, the county confirmation no longer appears twice or shows duplicate counties.

### 1.0.01 — 2026-10-02

New icon and bug fixes

### 1.0.0 — 2026-09-30

No release notes.

## Apps similar to CDK CRM

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [CDK Modern Retail CRM](https://appshunter.io/ios/app/cdk-modern-retail-crm/id1288617058) | 2.2 (308) | Free | Business |
| [Phone Ninjas](https://appshunter.io/ios/app/phone-ninjas/id6802689074) | 5.0 (3) | Free | Business |
| [CarChat24](https://appshunter.io/ios/app/carchat24/id1618008164) | 1.8 (6) | Free | Business |
| [ReconCloud](https://appshunter.io/ios/app/reconcloud/id6468690472) | 4.6 (11) | Free | Business |
| [FordDirect CRM Pro Mobile](https://appshunter.io/ios/app/forddirect-crm-pro-mobile/id1441681201) | 4.2 (10) | Free | Business |
| [Next Inspect Dealer](https://appshunter.io/ios/app/next-inspect-dealer/id1524305146) | 2.3 (21) | Free | Business |

## More apps by CDK Global, LLC

- [Redline Inventory Enterprise](https://appshunter.io/ios/app/redline-inventory-enterprise/id1670938843)
- [Vehicle Inventory Suite](https://appshunter.io/ios/app/vehicle-inventory-suite/id6475115801)
- [CRM Video](https://appshunter.io/ios/app/crm-video/id6742459254)

All apps by CDK Global, LLC: https://appshunter.io/developer/1798285216

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-25.*
