# CDK Service Connect > Mobile support access for case management, alerts, and knowledge base searching. (iPhone/iPad app by CDK Global, Inc..) - Source: https://appshunter.io/ios/app/cdk-service-connect/id604189863 (this page in markdown: same URL + `.md`) - Developer: [CDK Global, Inc.](https://appshunter.io/developer/931492193) - Category: Business, Productivity - Price: Free - Rating: 2.70/5 from 7 App Store ratings · 9 written reviews indexed - Age rating: 4+ - Requires: iOS 9.0 · 6 MB - Languages: American English - Released: 2013-02-25 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/cdk-service-connect/id604189863/reviews.md ## What is CDK Service Connect? Service Connect Mobile keeps you connected to support from anywhere, at any time. Interact with support by creating/updating cases, receiving alerts and push notifications, searching knowledge sources, and even contacting your CDK Client Account Manager while you’re on the go. Whether working at your own dealership or at an event across town, you can always stay connected to your support needs. Requirements: • Service Connect Anywhere Account (setup in Service Connect desktop) ## Key features - Create and update support cases - Receive alerts and push notifications - Search knowledge sources - Contact Client Account Manager - Mobile support access ## Recent user reviews (9 of 9) All indexed reviews: https://appshunter.io/ios/app/cdk-service-connect/id604189863/reviews.md ### 1/5 — Not Useful Anymore *2024-04-29* I used to use this a lot, but now it won’t even log me in. Needs significant updates. ### 1/5 — Unable to login *2024-02-20* I have my CDK Anywhere account setup and I am able to use the website but neither the Apple or iOS apps work. They fail to authenticate. ### 2/5 — Old and Outdated *2018-10-25, version 3.9* This is in need of some significant updates. Things like new hardware support and better navigation would be useful. ### 1/5 — Behind the curve still *2018-07-12, version 3.9* This is so ADP like, behind the curve still. Not optimized for iPhone X, or + models still. Come on guys, be CDK, not ADP :) ### 5/5 — Great *2014-05-16, version 1.6* Makes having ADP an easier pill to swallow. It works and shows me active cases within my dealerships. Effective and to the point ### 1/5 — Bad update *2014-01-16, version 1.5* After they did a update on the app I'm unable to log in for my account. ### 1/5 — Lame *2013-12-27, version 1.5* Just like the other ADP app, login failed. ### 1/5 — stay calm *2013-10-17, version 1.5* I was unable to set up my access due to showing the validation code only for a split second. The pages do not fit the screen and they are too busy. Very frustrating. Good luck with it. ### 5/5 — Currently in Beta *2013-03-04, version 1.0* This app is currently in Beta, so you cannot just download and use. You must contact your ADP account team to be given access. ## Frequently asked questions about CDK Service Connect ### What is CDK Service Connect? CDK Service Connect is a mobile application designed to provide users with access to support services. It allows for case management, receiving alerts, and searching knowledge bases from anywhere. ### What are the requirements to use CDK Service Connect? To use CDK Service Connect, you need a Service Connect Anywhere Account, which must be set up within the Service Connect desktop application. ### What devices does CDK Service Connect support? CDK Service Connect is supported on iPhone, iPad, and iPod devices. ### How often is CDK Service Connect updated? The latest version of CDK Service Connect is 3.9, and it was last updated on July 4, 2018. Users should check for newer versions for the most up-to-date features and fixes. ### What is the age rating for CDK Service Connect? CDK Service Connect has an age rating of 4+, making it suitable for a wide range of users. ### What is the user rating for CDK Service Connect? CDK Service Connect has a user rating of 2.7 stars based on 7 ratings. This indicates a mixed reception from its user base. ### Can I contact my CDK Client Account Manager through CDK Service Connect? Yes, the application allows you to contact your CDK Client Account Manager directly while you are on the go, facilitating communication. ### Does CDK Service Connect offer any in-app purchases? Based on the provided information, CDK Service Connect does not have in-app purchases. The app is available for free. ## Version history (last 5 releases) ### 3.9 — 2018-07-04 This app has been updated by Apple to display the Apple Watch app icon. • Process improvements and bug fixes ### 3.8 — 2018-06-29 Process improvements and bug fixes ### 3.7 — 2017-10-20 Bug fixes and performance enhancements ### 3.6.1 — 2017-05-26 • Process improvements and bug fixes ### 3.6 — 2017-04-12 - Login securely remembers you after succesful login - Process improvements and bug fixes ## Apps similar to CDK Service Connect | App | Rating | Price | Category | | --- | --- | --- | --- | | [KPA Vera Suite](https://appshunter.io/ios/app/kpa-vera-suite/id1421958302) | 2.6 (32) | Free | Business | | [DealerRater for Dealers](https://appshunter.io/ios/app/dealerrater-for-dealers/id1090453090) | 3.5 (34) | Free | Business | | [CDK ServiceView](https://appshunter.io/ios/app/cdk-serviceview/id6468603087) | — | Free | Business | | [LoJack Dealer](https://appshunter.io/ios/app/lojack-dealer/id1177146109) | 4.9 (1,886) | Free | Business | | [Reputation Mobile](https://appshunter.io/ios/app/reputation-mobile/id835333884) | 4.7 (210) | Free | Business | | [Numa](https://appshunter.io/ios/app/numa/id1339269952) | 3.9 (20) | Free | Business | ## More apps by CDK Global, Inc. - [CDK Used Lot Intelligence](https://appshunter.io/ios/app/cdk-used-lot-intelligence/id594100682) - [CDK eSignature](https://appshunter.io/ios/app/cdk-esignature/id776288698) - [CDK Service Mobile Desktop](https://appshunter.io/ios/app/cdk-service-mobile-desktop/id970712092) - [CDK MobileLink](https://appshunter.io/ios/app/cdk-mobilelink/id1030053589) - [CDK Communicator](https://appshunter.io/ios/app/cdk-communicator/id1098903692) All apps by CDK Global, Inc.: https://appshunter.io/developer/931492193 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*