# CDK Service Mobile Desktop — user reviews

> 6 indexed App Store user reviews of CDK Service Mobile Desktop by CDK Global, Inc., rated 2.30/5 from 18 ratings.

- Source: https://appshunter.io/ios/app/cdk-service-mobile-desktop/id970712092/reviews
- App overview in markdown: https://appshunter.io/ios/app/cdk-service-mobile-desktop/id970712092.md
- Rating breakdown: 5★ 5 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 11

## Most critical reviews (6 lowest-rated)

### 1/5 — Advisors doing the beta testing

*2020-10-12, version 2.15.0*

Good when it works.  Every write up has some kind of issue.  It either won’t scan the vin, internal server error, DMS integration failures, freeze during use or just wont load.  

Service pricing says it decodes the vin number but asks what engine and where the car was manufactured.  Easy items to figure out if it actually decoded like it says it does.

### 1/5 — Can’t log in

*2020-09-05, version 2.15.0*

The app keeps telling me unreachable server. Fix this. It affects my job

### 1/5 — Not happy

*2020-02-26, version 2.13*

Glitches often, reboots after you get your customers info, can’t change advisors.

### 1/5 — Needs update more frequent to keep up with bugs

*2017-02-15, version 2.7*

Buggy app, freezes, restarts with out warning,

### 2/5 — NEEDS TO BE MADE ACCESSIBLE ON IPHONE IOS

*2021-11-23, version 2.16.1*

Currently this app is only available on iPad and Mac, should be made available on iPhone as well.

### 5/5 — Mobile Desktop Version

*2021-01-25, version 2.15.1*

This is what it says it is — the full on mobile desktop version of the actual program. As such, it does what it is intended to do — runs the CDK Service program.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*