# CDPHP ConnectRx — user reviews

> 12 indexed App Store user reviews of CDPHP ConnectRx by Levrx Technology, Inc, rated 3.62/5 from 37 ratings.

- Source: https://appshunter.io/ios/app/cdphp-connectrx/id1529132943/reviews
- App overview in markdown: https://appshunter.io/ios/app/cdphp-connectrx/id1529132943.md
- Rating breakdown: 5★ 21 · 4★ 1 · 3★ 3 · 2★ 3 · 1★ 7

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t work

*2025-01-13*

I’ve never had luck using this app so it’s been about a year and I thought I would try again. I take 6 different medications and after loading them in my account I tried to find a participating pharmacy. Trying preferred,  rx for less, and retail options they all come up not covered by CDPHP. I called and verified they are covered but the CS person had no idea why the app wasn’t working. I’m done and will compare pricing on each different pharmacy website. I will  delete the app.

**Developer response:** We’re sorry to hear about your past experience and understand how frustrating that must have been. We'd like the chance to help you, please reach out to our support team at appsupport@levrx.com or (800) 266-6117 so we can assist directly.

### 1/5 — RX APP spins forever after signing in

*2024-06-08*

The entire Rx process has my head “spinning”, in addition to difficulties with instructions not being followed by new Rx delivery.
I have requested that only 1 of my prescriptions be delivered via “mail order”!  Even after confirmation that they understood, I am still getting notifications that they are going to ship an Rx vs my local pharmacy. “Yikes”! What a mess!

**Developer response:** Please contact our support team for assistance accessing your account: appsupport@levrx.com or (800) 266-6117. For further information about mail order Rx delivery, please reach out to your mail order vendor.

### 1/5 — App does not work

*2023-03-07*

Trying to set up my account. Accepts my username and password then sends a security code to my email.  After I enter the code it pops me back to the log in page. I cannot get by this.  Please fix.

**Developer response:** Thank you for your feedback! We've made significant improvements to several backend processes, resulting in an improved activation process. Please contact our support team for assistance setting up your account: appsupport@levrx.com or (800) 266-6117.

### 1/5 — Doesn’t send code to log on

*2023-01-14, version 3.0.0*

Trying to set up my account. Accepts my username and password then says sending a verification code to my email but it never happens. Please fix this.

### 2/5 — Not working AGAIN!!!

*2023-05-31*

It sits, spins, and counts down and quits. Very unreliable. You have to keep reaching out to support to get it to work. Very frustrating!

**Developer response:** Thank you for your feedback! We've made significant improvements to several backend processes, resulting in faster screen load times.

### 2/5 — Will not send code

*2023-03-19*

I have set up my account but cannot get code sent to me.

**Developer response:** Thank you for your feedback! We have improved our activation process to enable code delivery via SMS. This enhancement has proven effective in preventing our messages from being filtered as SPAM or ending up in Junk folders. Please contact our support team for assistance setting up your account: appsupport@levrx.com or (800) 266-6117.

### 2/5 — Not working

*2023-01-04, version 3.0.0*

I’m trying to setup an account and it tells me it’s sending a six digit code but it never shows up. I’ve tried several times now

### 3/5 — What Happened?

*2023-07-06*

Prior to the last update it was working as described and I could even see what other pharmacies my medicine was at, now it takes forever to load and when it does it just takes me to my medicines info. Many times the app will crash if I’m looking up a pharmacy nearby as well.

**Developer response:** Thank you for your feedback! We've made significant improvements to several backend processes, resulting in faster load times. Please contact our support team if you are still experiencing these issues: appsupport@levrx.com or (800) 266-6117.

### 3/5 — Hung up on pricing

*2023-01-13*

When you open the app, it sits and spins for a while as it looks for pricing. Problem is if you want to do anything else, too bad. You have to wait before you can read messages or look for pharmacies or any other app function.

**Developer response:** Thank you for your valuable feedback.  We have implemented updates based on your experience that will speed up log in times and allow you to use other functionality.

### 5/5 — Easy Peasy!!

*2023-10-18*

It was so easy to switch my pharmacy. Still can’t believe how quick and painless.
Thanks!!!

## Most praised reviews (2 highest-rated)

### 5/5 — Finally, pricing!

*2021-09-01, version 1.4.0*

I’m always finding out the price of my drugs at the pharmacy counter. Now I can view pricing and talk to my doctor right in my visit about cheaper alternatives before going to pick up my prescription. I’ll never be surprised by cost at the pharmacy counter again.

### 5/5 — Great app for prescription drugs

*2021-08-03*

Easy to use, one place for all my meds!!

The data is super accurate (better info than my doctor). It helped me shop for my prescriptions with my Insurance plan benefits!

**Developer response:** Thank you for your feedback!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-02.*
