# CDS Vic North — user reviews > 42 indexed App Store user reviews of CDS Vic North by Visy, rated 2.05/5 from 83 ratings. - Source: https://appshunter.io/ios/app/cds-vic-north/id6468426116/reviews - App overview in markdown: https://appshunter.io/ios/app/cds-vic-north/id6468426116.md ## Newest reviews (16 of 42) ### 1/5 — 3 apps for 1 city *2025-12-04, version 25.3.3* Do i need to say more ### 1/5 — Password issues all the time *2025-08-16, version 25.3* The app constantly logged me out and I reset the password because every time I do so the new one never works. You put in the exact password it’s meant to be and it won’t work. I took a screenshot of the barcode as the app would never work and now my money has been paid into a different account love it ### 1/5 — Why bother with an app? *2025-04-18, version 25.1* All the app does is direct you to their website, which provides all the functionality. It doesn’t even save your login details between launches of the app. You’re better off visiting the website in Safari. ### 1/5 — Not good *2025-04-16, version 25.1* Downloaded app, created an account, verified via email. I then tried to login to the app and it said my username and password was incorrect (it wasn’t). I selected “forgot password” so I could reset it anyway, I have not received an email to reset the password as advised. I’ve tried creating another account however it says my email is already in use. So I’m stuck? ### 1/5 — Can’t sign up *2025-03-02, version 25.1* The app doesn’t allow me to sign up, when I tap on sign up, a blank page opens up, how can I use it if I can’t even get an account? ### 1/5 — Option for digital receipts *2025-02-23, version 25.1* Please allow an option for digital receipts. I do not need a paper receipt every time I make a deposit. ### 1/5 — Doesn’t work, can’t sign up *2025-01-28, version 24.3.1* You know i want to do my bit for the planet but if you can’t even make your app work i think i’ll not bother. You clearly didn’t ### 1/5 — Login and rest password *2025-01-09, version 24.3.1* When creating an account once done and code is verified it takes me back to login, however when putting in my user and password it says it’s incorrect. I put in my email to reset and have password reset link but I have done this about 5 times and I still have not gotten an email to reset password. The app does not work properly ### 1/5 — Sign in page doesn’t work *2025-01-05, version 24.3.1* Unable to reguster for an account because sign up page does not load. Please fix this! ### 1/5 — Very broken system *2025-01-03, version 24.3.1* I’m visiting from NSW. In NSW, we have a single vendor for all bottle refund programs. This is the first point of frustration with the Victorian (Melbourne specifically) program. 3 different apps for 3 different vendors? As someone who doesn’t live in Melbourne, I downloaded the wrong app twice because finding information on which app to download for what area is not readily available without trial and error and searching. Why make it harder for the public? Completely unnecessary and easily fixable. Secondly, this app doesn’t accept PayPal as a payout method. Unsure why. Thirdly, the app is buggy. I sometimes have to tap a button multiple times before it works, or I sometimes have to close the app completely for the buttons to work. Fourthly, the machines on Mackenzie St in Melbourne didn’t accept any of our bottles. We checked the app to make sure our containers would be accepted. The machines showed the message “Remove container; Container type not accepted at this time.” The machine was specifically there to take plastic bottles and cans. Either the machine is wrong or the app is wrong. I can’t tell which because of how faulty this system is. UX/UI is desperately needed. I can’t believe what an absolute mess Melbourne has made of this program. It hasn’t even succeeded in its most basic premise for us. Hopefully others experience better. ### 1/5 — Can’t even sign in. *2024-12-24, version 24.3.1* Sign in button doesn’t work. No options to sign in or register online. Completely useless app. ### 1/5 — Just pay us cash *2024-12-11, version 24.3.1* Why do we need another crappy app just to return recycling? And why do you sneakily try to give us nonsense vouchers instead of cash? It shouldn’t let you proceed until you’ve entered your bank details, and you should be able to convert the nonsense vouchers into a bank transfer. No one is downloading this app to get vouchers. If we wanted vouchers they get printed by the machine. ### 1/5 — Melbourne West app has more functionality - why not North? *2024-11-16, version 24.3.1* This app is incredibly basic. It lacks live information about the vending machines and if they are working. The app for Melbourne West has this feature. Ridiculous that each area has a separate app. ### 1/5 — Deleting due to machine always out of order *2024-11-15, version 24.3.1* Deleting app due to the collection machines are constantly out of order so I quit trying to me a few lousy dollars and wasting fuel. ### 1/5 — Pointless app can’t create account *2024-10-27, version 24.3.1* Like to give zero stars.. matches their collection centres won’t accept containers at this point of time.. ### 1/5 — Can't login, terrible App. *2024-07-14, version 24.1* Registered and cannot login, Holly ## Most critical reviews (10 lowest-rated) ### 1/5 — Cannot even log in *2026-06-05, version 25.4.2* I drove all the way to the deposit point then the app just won’t let me log in. Even I deleted it and re-downloaded it, still don’t work. ### 1/5 — App not working *2026-06-05, version 25.4.2* Can’t open the app. Deleted and reinstalled and still not working ### 1/5 — Too hard and terrible experience *2026-03-08, version 25.4.2* Wasted an hour trying to set up this app for something that should be so simple. Password reset emails don’t send. Not sure why there can’t just be one all for all of Vic. Terrible experience. ### 1/5 — Unreliable *2026-03-08, version 25.4.2* Logged out constantly then unable to get back in so start another account and same thing happens. 3 accounts made with different e-addresses & given up on app. Only use the cash back method by manned recycle centres now as the machines are too often out of order or shut off mid use. Vic govt wasting $ on the unreliable app/self serve system. ### 1/5 — So dumb. Asking me to update a password on something I haven’t used in a year. *2026-03-05, version 25.4.2* Cmon geniuses. You really going to ask me to update my password on something I’ve not used in a year. Use ya brains. This isn’t a bank account. Who come up with this genius idea?!? ### 1/5 — Useless *2026-02-03, version 25.4.2* Constantly signs me out between uses, despite ticking keep me signed in. Complete waste of time ### 1/5 — Logging in *2026-01-28, version 25.4.2* To hard, app does not stay open and password reset takes hours as the Remember Me never works ### 1/5 — Can’t use app *2026-01-14, version 25.4.2* Tried setting up the app on my iPhone and it doesn’t go to the login page. Tried deleting the app and reinstalling. Tried also to setup via my desktop. Nothing seems to work. I’ve now given up trying to get it to work so I’m having to deposit my containers at another site in the western suburbs using the cds west app. Can’t understand why there is not a central app. Or at a minimum why didn’t the use the cds west app that works well. ### 1/5 — Security overkill, to the point of useless *2025-12-29, version 25.3.3* The app itself works, but using it is an exercise in patience. I’m constantly being logged out and regularly forced to change my password just to do something trivial like scanning a barcode. This is a container return app, not a nuclear launch console. My banking apps are far less restrictive and somehow still manage to keep my money safe. Security is important, but this is pure overkill and makes the app extremely annoying to use. I just want to check a bottle, not pass a government clearance interview. ### 1/5 — Terrible design *2025-12-13, version 25.3.3* I am not be able to find the deposit unless i log into the application. However the application always log you out regularly. ## Most praised reviews (10 highest-rated) ### 5/5 — Great initiative *2024-05-21, version 24.1* While the RVM technology is not perfect, the container refund scheme is a great initiative, allowing us to get a few extra dollars for recycling. The app also allowed me to have the money sent straight to my bank account, rather than be given a Coles voucher. ### 4/5 — App good, like to see new improvements and features *2024-06-04, version 24.1* The app works fine with me, the only I am getting is that it signs me out randomly, which I need to resign in again. I would like to see a new UI of the app as I saw how the East and West side looks and they look better. A new feature I would like to see is added Apple Wallet feature, where is have my barcode while having other necessary info like user name, app name and if it is North, West or East, so that we don’t have to always open the app, especially those who lost access to their account but the account is still active and all that. ### 4/5 — Interface looks a bit old compared to the east and west apps *2024-03-29, version 24.1* Compared to the CDS east and CDS north, the interface is a bit more older and challenging to use, it can also be slow to respond sometimes. ### 3/5 — Missing in Apple Wallet *2025-09-17, version 25.3.3* CDS East is in my Apple Wallet and instantly ready for use, but not able to do this with CDS North, which requires a clunky login procedure. Needs to be more user friendly. ### 3/5 — could be prettier *2023-12-20, version 23.3.7* Unnecessarily logs out Also did not remember my password from last time Just as long as you remember the app blogs out… And you log back in while you’re in the queue it’s okay ### 2/5 — Another poorly built app *2025-04-22, version 25.1* If the company you produced the app for closes an autonomous collection system place this information at the first point of checking opening times not the second when you have already stated you are open. ### 2/5 — Woolies? *2025-01-17, version 24.3.1* Woolies is not in the part of evoucher program? But the paper voucher without app can be redeemed? Why? And Cole’s can’t use the voucher at self check out but have to be put in as maned check out? Why? ### 2/5 — Security overload *2024-12-21, version 24.3.1* The app does it's basic functionality well enough but seems to have an over zealous Vic government security system that constantly logs me out between uses. I just want to scan a barcode for eligibility but I'm forced to log in even to do that. But then it also demands that I change my password at some unknown interval so now I have to change my password just to log in just to scan a barcode. There's no state secrets here, I just want to see if I can return a bottle! ### 2/5 — Ok. Very basic functionality. *2024-04-02, version 24.1* SUGGESTION: Allow users to look up live status of RVMs. SUGGESTION: Allow phone app to remain logged in (for one hour or more???) ### 2/5 — Great Initiative *2024-03-05, version 24.1* Maybe years and years behind the rest of the country, great that we have this app and facility. The app does log out too often, and can be a pain, but when it works, it works well. Now maybe to put some effort into fixing the machines that seem to be offline more than they are offline and then take those purple bins back !! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*