# CDSL MyEasi App — user reviews

> 64 indexed App Store user reviews of CDSL MyEasi App by CDSL, rated 1.00/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/cdsl-myeasi-app/id6737304195/reviews
- App overview in markdown: https://appshunter.io/ios/app/cdsl-myeasi-app/id6737304195.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 7

## Newest reviews (14 of 64)

### 2/5 — Make CDSL MyEasi More Advanced and User-Friendly

*2026-08-15*

Feature Suggestions

The CDSL MyEasi app should be made more advanced, faster and smoother so that users can complete all major CDSL-related activities directly through the app without having to visit the website repeatedly.

It would be great to add features such as:

* Support for managing multiple accounts in one app with easy account switching, so users don’t have to log in again and again.
* A smoother, faster and more user-friendly interface.
* More advanced account and demat management features directly within the app.
* Complete access to all important services currently available on the website.
* Better notifications and real-time updates.
* Strong security features such as Face ID/biometric login.
* A modern dashboard showing all important account information in one place.
* Easy document and transaction management.
* Advanced search, filters and transaction history.
* The ability to complete more processes digitally without visiting the website.

Overall, the goal should be to make the app a complete, modern and all-in-one CDSL platform so users can perform almost everything from the app itself.

### 2/5 — Operating issues

*2025-11-07, version 1.0.9*

Nowadays the app cannot open rather inserting correct credentials. Kindly update it like NSDL application.

### 3/5 — How to

*2025-10-07*

While logging to app message appears “USER HAS BEEN LOCKED “
But do not provide option to unlock user.

**Developer response:** In case of a temporary lock, the account will unlock automatically after 15 minutes. Please contact helpdesk@cdslindia.com so we can assist you better.

### 1/5 — Worst App ever

*2025-09-11*

We are forced to use CDSL because we prefer zerodha over other brokers. Otherwise we have moved to NSDL. This CDSL APP requires me to enter my login credentials every time I visit the App. Every other APP remembers their users. Why can’t your pathetic APP remembers them??

### 1/5 — New version

*2025-08-08, version 1.0.6*

Earlier version was much better

### 1/5 — Broken OTP System – Can’t Even Access My Own Investments

*2025-08-08*

Absolutely pathetic experience from a platform that’s supposed to securely handle people’s investments. The OTP system is a complete joke. They send a 6-digit OTP on email, but the app only allows 4 digits — and even when you try the first 4, it says invalid OTP. This isn’t a one-time glitch — it happens repeatedly.

How can a national depository not even get basic login security right? I’ve tried multiple times, different devices, different times of day — nothing works. No response from support either.

If I can’t access my own holdings, what’s the point of this app? Extremely frustrating. This kind of user experience makes me seriously question how safe or reliable CDSL’s systems are. Fix your tech.

### 1/5 — Unable to login

*2025-08-01, version 1.0.6*

It throws error every time unable to login

### 1/5 — Login for every session

*2025-07-28*

Would have given 0 stars because the app name is Easi App but it is not at all easy to use app. The app is very interesting and helpful but every time you need to login? This is a ridiculous waste of time and efforts. I hope this app is brought in line with the general practice of login once and authenticate every time either with SMS pin or faceId

### 1/5 — App not working

*2025-07-17, version 1.0.6*

Unable to log in

### 1/5 — Poor app

*2025-07-09, version 1.0.6*

Its not letting me set password. I think IT recruiter in this app are from covid batch

### 1/5 — App not working after login

*2025-07-08*

I am able to login however after that the page is showing blank.

I am using Iphone with latest version. Please do proper testing before launching the application.

**Developer response:** Could you please provide more details on the issue you are facing? Your feedback helps us improve. Please contact helpdesk@cdslindia.com so we can assist you better.

### 1/5 — Not able to login

*2025-07-04, version 1.0.6*

Alphanumeric not allowed in BO id where as DP id start with IN. What a joke!

### 1/5 — Worst app ever

*2025-07-02*

If don’t know how to develop app, don’t do it. This is why people curse the government people. They even not able to develop the app which is related to people’s finance. They just want to take brbs and do nothing. Shame on you

**Developer response:** Could you please provide more details on the issue you are facing? Your feedback helps us improve. Please contact helpdesk@cdslindia.com so we can assist you better.

### 1/5 — Not able to register

*2025-06-29*

It seems you just want to launch the service in the name of user experience to fool investor. This app not at all allow to register. Those OTPs are not getting accepted.

**Developer response:** Could you please specify the issue you are facing. kindly reach out to us at helpdesk@cdslindia.com for assistance.

## Most critical reviews (10 lowest-rated)

### 1/5 — Surprising that they manage investor data

*2026-09-02*

Surprising that they have such a poor login. Tried dozen times to login and still doesn’t let login. Sends own messages 10 times, declared its own otp wrong.

### 1/5 — No support

*2026-08-29*

Given one start because there is no option to give zero star, I have been stuck with one issue and there is no support person to call, no response on email. I don’t know how thy still in business

### 1/5 — Does not work in USA

*2026-07-14*

App attempts to verify using SMS but verification fails in USA. Guess app developer failed to take into account NRIs.

**Developer response:** Could you please provide more details on the issue you are facing? Your feedback helps us improve. Please contact helpdesk@cdslindia.com so we can assist you better.

### 1/5 — Password issue

*2026-04-13*

While trying to set up the account after entering the password, it’s asking me to enter a valid password even after entering  matching passwords it’s telling me that it’s not a valid password

**Developer response:** Please make sure you’re entering the correct login credentials. If the issue persists, kindly contact helpdesk@cdslindia.com, and we will assist you in resolving this issue as quickly as possible.

### 1/5 — OTP overload and Login issues

*2026-02-18*

This application is extremely frustrating to use. It keeps showing a message that my user ID is “temporarily locked,” but doesn’t mention for how long. There is no clarity or proper explanation.

Then it says I can reset my password. I go through the entire reset process successfully, receive confirmation that the password has been changed, and I’m told I can now log in with the new password. But when I try to log in again, it still says “temporarily locked.”

On top of that, every time I try to log in, it asks for two separate OTPs — one sent to my contact number and another to my email ID. The entire login process takes 3–5 minutes every single time.

The whole experience feels poorly managed and uncoordinated, almost like a badly maintained government service app. Very disappointing and irritating to deal with.

### 1/5 — Not able to reset my password

*2025-11-07, version 1.0.9*

On OTP screen, email OTP has 4 fields to enter but email received with 6 length otp

### 1/5 — not receiving email otp after app update

*2025-10-28, version 1.0.9*

Unable to login into app itself, waste of time

### 1/5 — Worst app

*2025-10-24, version 1.0.9*

Doesn’t even deserve single star lot of bugs show internet error even after there is a good internet connection

### 1/5 — Unable to create user id

*2025-10-04, version 1.0.9*

Most pathetic app

### 1/5 — IMPROVE NEED

*2025-09-20, version 1.0.9*

Need more improvement for  all sections, like security, Face ID , easy of handling  , multiple accounts maintaine in on app ( switch to another account)

## Most praised reviews (10 highest-rated)

### 5/5 — Very useful

*2026-08-25*

Thank you for this app which is useful to track summary of CAS & download statements. Please add Face ID login feature too.

### 5/5 — Great experience

*2026-07-23*

Improvised UI is easy to use.

### 5/5 — Easi app

*2026-07-17*

Very easy to use helps to transfer shares very easily

**Developer response:** Thank you for your positive feedback.

### 5/5 — Very nice app

*2026-07-17*

Easy to use and user friendly

**Developer response:** Thank you for your positive feedback.

### 5/5 — What a nice application

*2026-07-17*

It works when needed

**Developer response:** Thank you for your positive feedback.

### 5/5 — Add Face ID login and read the reviews

*2025-10-18*

Overall it’s good but when you send pdf in mail every year it includes everything what my pan number holds in all the respective investment platforms, the same way the app should be! You have done half work

**Developer response:** Could you please provide more details on the issue you are facing? Your feedback helps us improve. Please contact helpdesk@cdslindia.com so we can assist you better.

### 5/5 — Great App

*2025-04-21, version 1.0.3*

It is easy to setup

### 5/5 — CDSL

*2025-04-04, version 1.0.3*

I am liking this new design. It feels good to navigate. Thank you.

### 5/5 — User friendly app

*2025-03-28*

Good work

**Developer response:** Thank you for your positive feedback.

### 5/5 — Superb

*2025-03-19, version 1.0.3*

Works like wonder

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
