# Cebuana Lhuillier Quikz — user reviews > 63 indexed App Store user reviews of Cebuana Lhuillier Quikz by Pangea, rated 4.50/5 from 210 ratings. - Source: https://appshunter.io/ios/app/cebuana-lhuillier-quikz/id1448407543/reviews - App overview in markdown: https://appshunter.io/ios/app/cebuana-lhuillier-quikz/id1448407543.md - Rating breakdown: 5★ 159 · 4★ 23 · 3★ 8 · 2★ 6 · 1★ 14 ## What do users think of Cebuana Lhuillier Quikz? Overall sentiment: positive **Pros** - 🚀 Fast and quick money transfers - 💰 Low transfer fees compared to competitors - 💵 Competitive exchange rates - 👍 User-friendly and easy-to-use interface - 🏠 Convenient home-based transactions - 🔒 Secure and reliable service - ⚡ Immediate fund availability for pickup - 😊 Responsive and helpful customer service - 🎁 Promotional codes and free transfer offers **Cons** - 🔐 Account lockout issues when adding multiple cards - ❌ Transaction cancellations without clear explanation - ⏳ Slow app performance and loading issues - 🐛 App crashes and requires frequent reinstallation - 📱 Phone number validation errors - 🚫 Inability to send to certain receivers - 💳 Limited payment options and bank compatibility - 🔄 Discrepancies between app status and actual transaction status - ⚠️ Refund delays (2-3 days) - 😞 Poor account recovery support despite documentation **Commonly reported bugs** - App crashes when clicking bank deposit option - Phone number field rejects valid numbers - App loading requires frequent reinstallation - Transaction status not updating in real-time on app - Unable to send to specific receivers with error messages - Promo codes not working as advertised - Address change functionality not working - Bank compatibility issues with BDO and BPI **Most requested features** - Add Caloocan City, Metro Manila to recipient city options - Fix misspelled city names (Kaloocan vs Caloocan) - Enable bank deposit option functionality - Allow phone number as alternative to account number - Support for BPI bank transfers - Ability to edit receiver name after transaction initiation - Extend customer service availability beyond business hours - Add pickup options at partner locations like Palawan Pawnshop ## Newest reviews (16 of 63) ### 4/5 — Wil *2021-10-14, version 7.17.0* Everything was easy except cell # not accepted ### 4/5 — Satisfied *2021-09-22, version 7.15.0* It’s friendly user ### 5/5 — Comment *2021-07-13* I like that your exchange rate is a little higher . I was just wondering if they are able to pick up from Palawan Pawnshop if I used Cebuana Quikz to send the money ### 5/5 — Payment for the house in lot for Ruel Vazquez Roldan *2021-06-30, version 7.13.6* Satisfied sending my remittances ### 5/5 — The best ever *2021-06-21, version 7.13.5* Easy to send ### 5/5 — 2nd review *2021-05-19, version 7.13.4* Very good ### 5/5 — Love this! *2021-05-03* Super fast & easy to used. Fast & reliable money transfer. exchange rate is really good. the transfer fee is very reasonable. Highly recommended! ### 5/5 — Review for Cebuana Quicks *2021-04-25, version 7.13.3* I am 100% satisfied. Easy to use. Thank you ### 5/5 — QUIKZ transfer Works Well *2021-04-11, version 7.13.3* That quikz app works well. It allows for immediate pick up up to 50,000 pesos and the first three transactions can be without a fee if you use the QUIKZ3 code. ### 5/5 — Satisfied customer *2021-04-01* Cebuana QUIKZ is fast, convenient and very reliable. The Customer service representative is very respectful and helpful. I am a very satisfied customer and i recommend this to my friends and family. ### 5/5 — Cebuana Review *2021-03-24, version 7.13.3* Your service is perfect. Reasonable transfer fees & lightning fast service! ### 5/5 — Thank you *2021-02-28, version 7.13.1* Easy and convenient to send money. ### 5/5 — Very easy *2021-01-05, version 7.12.7* Excellent ### 5/5 — Satisfied customer *2020-12-28* I am happy with this service, I tried the promo send 3x for free after the free trial I still continued to use this app bc the exchange rate is little bit higher compare to others. Also the customer service is very helpful. The only down side is that if u make a mistake of the receivers name they are not able to fix it for you over the phone so u have to cancel the transaction and resend. Also, there is only one option the money can only be pick up at Cebuana branch. ### 5/5 — I love this apps!!! *2020-12-05, version 7.12.6* Quick transfer!!!! Thank you... ### 5/5 — Getting money to my Fiancé *2020-11-23* Getting money to my fiancé is quick and easy and hassle free. It’s a good way to send money to the Philippines!!!’ ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad experiences *2026-07-04* This is the first time i have experienced! usually when i send money its already in the bank account of the people i send money to, but now it’s different they send their “system is down and under maintenance” and they said they are not sure when it will be back! what kind of app says quikz but not quick! This is very inconvenient to me especially if you have emergency back at home! And people in customer service don’t do anything about it! Useless and disappointing! ### 1/5 — It was good until they locked me out *2024-08-10* I did enjoy this app until I kept losing my debit card and added new card. Did not know it would locked me out now I can’t send money to my mother of my child my 3 daughters. Good app the fee are low then western union Bad app they will block your account when you add too much debit card to your account even though you replace your lost or stolen card One star because of there customer service I did what I was told to do and still blocked took photos of id and photo of me holding my id still blocked ### 1/5 — Be careful *2022-12-06* This happened to me 2 times already that I send the money then after few seconds it will tell you that the transfer was cancelled. The worst part is they took your money and your refund will not be available after 2-3days. Cebuana quiks claimed that the receiving bank cancelled the transaction and they don't have the answer as to why. I checked with the receiving bank and they are stating they never cancel any transfers from abroad as long as the acct. number is correct which in my case was correct. Just a peace of advise be careful because you don't wanna be in a position that you send the money coz' there's emergency with your family and they will not even get it on time. Something is fishy with this trick that this company is doing. Just my thought. BEWARE...... ### 1/5 — Not working *2020-05-20, version 7.6.0* It keeps asking for valid phone number even if I entered it correctly. ### 1/5 — Hello *2020-05-05, version 7.5.0* I tried to send money and I put all the correct information and it end up saying your transaction is not complete. How can we trust you? There is no number to contact if we have questions. Who can we complain then? ### 1/5 — Bank Account *2020-01-21, version 7.1.0* As it says to the app, you can send money abroad and be able to receive through (cash pick-up or bank deposit) but when i try to click the "bank deposit" the app closes it self. what is wrong Cebuana? ### 2/5 — Loading issues *2022-11-28, version 7.38.0* You shouldn’t have to redownload an app on the App Store recurrently just for the app to completely load back up. ### 2/5 — Worst exchange rate *2020-11-08, version 7.12.4* It may be easy to use, but most of the other major sites offered a better rate. ### 2/5 — ? *2020-07-24, version 7.10.0* I can’t to a specific person.. they always said sorry you Can’t send to this receiver at this time.. and already call the customer service bit still not fix... ### 2/5 — Failed *2020-06-27, version 7.8.0* The person went home without the money, they told her they cant see it.unlike xoom they dont deduct the money til the person pick it up. I regret trying this app. ## Most praised reviews (10 highest-rated) ### 5/5 — Fast transactions *2021-11-03, version 7.18.0* First try to use and it’s easy and fast. ### 5/5 — Recommend *2021-10-30* Fast easy and reliable ### 5/5 — You are very good *2021-10-21, version 7.1.2* Excellent service and good exchange rates. ### 5/5 — Great *2021-10-18* Easy and affordable way to send money to friends and family! ### 5/5 — great service *2021-09-26, version 7.15.0* convenient and fast ### 5/5 — Cebuana Quikz *2021-09-05, version 7.14.3* Very good remittance center.. very dependable! ### 5/5 — Fast service *2021-09-01, version 7.14.3* I like to send money here ### 5/5 — The smartest way to send money *2021-08-18* Finally a service that uses all the technology and security at hand to make sending money fast, safe, and secure. Thank you!!! ### 5/5 — Love the app! *2021-08-13* I recommend this app to send cash to Philippines. Customer service is awesome also. Highly recommended! ### 5/5 — Cebuana Lhuillier Quikz *2021-07-24, version 7.14.1* Excellent service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*