# Cekat.AI > Omnichannel AI chat app for streamlined business customer service and communication. (iPhone/iPad app by PT. Teknologi Cekat Indonesia.) - Source: https://appshunter.io/ios/app/cekatai/id6499275234 (this page in markdown: same URL + `.md`) - Developer: [PT. Teknologi Cekat Indonesia](https://appshunter.io/developer/1743014468) - Category: Business - Price: Free - Rating: 5.00/5 from 1 App Store ratings · 23 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 53 MB - Languages: American English - Released: 2024-07-08 - Data updated: 2026-08-11 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/cekatai/id6499275234/reviews.md ## What is Cekat.AI? *Cekat AI: Your Ultimate Omnichannel AI Chat App* *Description:* Transform your customer service experience with Cekat AI, the revolutionary omnichannel AI chat app designed to streamline your business communications. Whether you're a small business or a large enterprise, Cekat AI brings the power of AI-driven interactions to all your customer touchpoints, including WhatsApp, Instagram, Facebook, LiveChat, and more. Say goodbye to rigid, outdated chatbots and hello to seamless, intelligent conversations that delight your customers and boost your efficiency. *Key Features:* •⁠ ⁠*Omnichannel Support*: Integrate all your customer communication channels into one unified platform. Cekat AI supports WhatsApp, Instagram, Facebook, LiveChat, and more, ensuring you never miss a customer query. •⁠ ⁠*AI-Powered Conversations*: Leverage the advanced capabilities of GPT-4 to provide accurate, context-aware responses. Cekat AI can understand and answer customer questions, schedule meetings, retrieve company data, and even perform tasks using external tools. •⁠ ⁠*CRM Integration*: Enhance your customer relationship management with built-in CRM features. Manage chats, handle agent handoffs seamlessly, and keep track of all interactions in one place. •⁠ ⁠*Image and Text Recognition*: With the ability to process images and text, Cekat AI can help customers with product information, troubleshooting, and more, directly through chat. •⁠ ⁠*Automated Tasks*: Streamline operations by automating common tasks. Cekat AI can handle inquiries, process orders, and provide detailed information without manual intervention. •⁠ ⁠*Customizable Workflows*: Tailor the app to fit your specific business needs with customizable workflows and responses. Create a unique customer service experience that aligns with your brand. •⁠ ⁠*Analytics and Reporting*: Gain insights into your customer interactions with detailed analytics and reporting features. Track performance, identify trends, and make data-driven decisions to improve your service. •⁠ ⁠*Easy Integration*: Set up and integrate Cekat AI with your existing systems effortlessly. Our user-friendly interface and comprehensive support ensure a smooth transition. *Why Choose Cekat AI?* •⁠ ⁠*Enhanced Customer Experience*: Provide quick, accurate, and personalized responses to your customers, improving satisfaction and loyalty. •⁠ ⁠*Increased Efficiency*: Automate repetitive tasks and free up your team to focus on more complex issues. •⁠ ⁠*Scalability*: Whether you're handling hundreds or thousands of queries, Cekat AI scales with your business needs. •⁠ ⁠*Cutting-Edge Technology*: Stay ahead of the competition with the latest in AI and machine learning technology. *Download Cekat AI Today and Revolutionize Your Customer Service!* Experience the future of customer communication with Cekat AI. Boost your productivity, delight your customers, and transform your business with our powerful omnichannel AI chat app. ## Key features - Omnichannel support (WhatsApp, Instagram, Facebook, LiveChat) - AI-powered conversations (GPT-4) - CRM integration - Image and text recognition - Automated task management - Customizable workflows - Analytics and reporting ## Recent user reviews (10 of 23) All indexed reviews: https://appshunter.io/ios/app/cekatai/id6499275234/reviews.md ### 1/5 — Jelek *2025-11-13, version 2.8.1* Jelek parah, uda bayar mahal2 tp sering error ### 5/5 — keren *2025-11-07, version 2.8.1* appsnya sangat membantu ### 5/5 — Kebantu banget *2025-11-05, version 2.8.1* Thx banget semenjak pake apps dari hp ga perlu ribet lagi kalo traveling ke luar negeri ### 5/5 — Mantapp *2025-11-05, version 2.8.1* Sering2 update ya soalnya bisnis saya makin jos pakai ini. ### 5/5 — Best App *2025-11-05, version 2.8.1* Biasanya malem kalo tim ada yang nge wa untuk tindak lanjutin customer yg punya request khusus, musti buka laptop, skrg cukup dari HP aja. ☺️ ### 5/5 — Best App *2025-11-05, version 2.8.1* Biasanya malem kalo tim ada yang nge wa untuk tindak lanjutin customer yg punya request khusus, musti buka laptop, skrg cukup dari HP aja. ☺️ ### 5/5 — user friendly ✨ *2025-11-05, version 2.8.1* Ini baru enak diliat nih tampilannya. Thx updatenya! ### 5/5 — Keren *2025-11-05, version 2.8.1* Sangat terbantu semenjak menggunakan cekat. So far masih oke pake cekat dan jadi dimudahkan. ### 5/5 — Bener bener bantuin banget *2025-11-05, version 2.8.1* Bener-bener Bantuin Banget! Aplikasi Cekat AI ini keren banget! Responsnya cepat, hasilnya akurat, dan bisa bantu banyak hal mulai dari nulis, analisis data, sampai bikin ide desain. UI-nya juga bersih dan mudah dipakai, jadi enak banget buat kerja harian. Aku suka fitur chat-nya yang terasa natural, kayak ngobrol sama asisten pribadi yang paham konteks. Selain itu, update-nya rutin dan selalu ada perbaikan yang terasa nyata. Pokoknya recommended banget buat siapa pun yang mau kerja lebih efisien dengan bantuan AI. 🔥 ### 5/5 — Love this app *2025-11-05, version 2.8.1* Ui nya oke si ## Frequently asked questions about Cekat.AI ### What does Cekat.AI do? Cekat.AI is an omnichannel AI chat app designed to streamline business customer service. It integrates various communication channels like WhatsApp, Instagram, and Facebook, providing AI-powered conversations, CRM features, and automated task management to enhance customer interactions and operational efficiency. ### What are the key features of Cekat.AI? Key features include omnichannel support across multiple platforms, AI-powered conversations using GPT-4 for accurate responses, built-in CRM integration for managing interactions, image and text recognition, automated task handling, customizable workflows, and detailed analytics and reporting. ### Is Cekat.AI free to use? Based on the provided information, Cekat.AI is offered as a free application. There are no mentions of subscription fees, in-app purchases, or ad support, indicating it is available at no cost. ### Who is Cekat.AI for? This app is designed for businesses of all sizes, from small enterprises to large corporations, that aim to improve their customer service and communication strategies. It's particularly beneficial for companies looking to leverage AI for more efficient and engaging customer interactions across various digital channels. ### How does Cekat.AI improve customer experience? Cekat.AI enhances customer experience by providing quick, accurate, and personalized responses through AI-driven conversations. Its omnichannel integration ensures customers can connect through their preferred channels, while features like automated tasks and CRM integration help manage inquiries efficiently, leading to increased satisfaction and loyalty. ## Version history (last 5 releases) ### 3.2.1 — 2026-08-11 Cekat AI 3.2.1 comes with improved app performance and various bug fixes to deliver a faster and more stable experience ### 3.2.0 — 2026-07-04 Cekat AI 3.2.0 comes with improved app performance and various bug fixes to deliver a faster and more stable experience ### 3.1.1 — 2026-05-04 Cekat AI 3.1.1 comes with improved app performance and various bug fixes to deliver a faster and more stable experience ### 3.1.0 — 2026-04-21 Cekat AI 3.1.0 comes with improved app performance and various bug fixes to deliver a faster and more stable experience ### 3.0.1 — 2026-01-06 Cekat AI 3.0.1 introduces the Order feature on mobile. You can now create and manage customer orders directly from your phone, making it easier to handle transactions anytime and anywhere. ## Apps similar to Cekat.AI | App | Rating | Price | Category | | --- | --- | --- | --- | | [ShopSager: Location Insights](https://appshunter.io/ios/app/shopsager-location-insights/id6746826599) | — | Free | Business | | [SleekFlow - Conversational AI](https://appshunter.io/ios/app/sleekflow-conversational-ai/id1495751100) | 4.4 (11) | Free | Business | | [Paper - Invoice & Payments](https://appshunter.io/ios/app/paper-invoice-and-payments/id6463997183) | — | Free | Business | | [Qontak CRM](https://appshunter.io/ios/app/qontak-crm/id6470172744) | 5.0 (1) | Free | Business | | [Qontak Chat](https://appshunter.io/ios/app/qontak-chat/id6479391049) | — | Free | Business | | [Ciputra Information System](https://appshunter.io/ios/app/ciputra-information-system/id1474215787) | 5.0 (1) | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*