# Celayix Team Xpress — user reviews > 62 indexed App Store user reviews of Celayix Team Xpress by Celayix Software, rated 2.00/5 from 123 ratings. - Source: https://appshunter.io/ios/app/celayix-team-xpress/id1169255785/reviews - App overview in markdown: https://appshunter.io/ios/app/celayix-team-xpress/id1169255785.md - Rating breakdown: 5★ 21 · 4★ 6 · 3★ 4 · 2★ 7 · 1★ 85 ## What do users think of Celayix Team Xpress? Overall sentiment: negative **Pros** - 👍 Easy to use (some users) - 👍 Helpful notifications (some users) - 👍 Good concept (some users) - 👍 Tracks time and call outs - 👍 Confirms accuracy of logged time **Cons** - 🐛 Frequent freezing and crashing - 🐛 Inaccurate GPS/location tracking - 🐛 Unreliable clock-in/clock-out - 🐛 App is slow and laggy - 🐛 Buttons/UI misaligned on newer iPhones - 🐛 Bots susceptible - 🐛 Logging out issues - 🐛 Blank screen issues - 🐛 Difficulty signing in - 🐛 Check-out button disappears - 🐛 Cannot see location of upcoming shifts (after update) - 🐛 Double notifications - 🐛 Time sheet icon missing (for some users) - 🐛 Poor connection issues - 🐛 Clunky technical execution - 🐛 Absurd location services for check-in - 🐛 Visuals are simple/mediocre - 🐛 Learning curve - 🐛 Device compatibility issues (iOS 16, iPhone X) - 🐛 Key features removed (recorded hours) - 🐛 Not optimized for certain devices - 🐛 No customer service - 🐛 Blocks users from booking shifts - 🐛 Geofence issues - 🐛 App malfunction causing users to leave companies - 🐛 Developers not fixing issues - 🐛 Useless for some users - 🐛 Awful to use on iPhone - 🐛 Loading circle constantly spinning - 🐛 Not allowing input for functions - 🐛 Past date availability error - 🐛 Not allowing users to correct profile **Commonly reported bugs** - Map location inaccurate and unstable - Button alignment issues on iPhone 17 Pro Max - App buttons shift downwards when selecting dates - Bottom screen buttons unclickable until force restart - App goes blank at critical times - App freezes frequently, requires reinstallation - App freezes and requires phone restart - Error message for availability, only past dates acceptable - Blocks users from booking shifts for no reason - App freezes often, requires frequent deletion and reloading - Removed feature: ability to view concurrently worked hours - Clock out late not showing correctly - App doesn't like good connections, only bad ones - App sends triple notifications for each shift - App minimizes automatically when opened - App doesn't allow clocking out for breaks - Check-out button disappears - Cannot check out of shift via phone link - App crashes constantly on Android and iOS - Check-in crashes with error message - Schedule reset after acknowledging work days - Cannot check-in because acknowledgement resets - App doesn't track hours correctly (cannot clock in/out) - App freezes, making clock-in/out impossible - Constantly signs out, requires multiple attempts to sign back in - No radio buttons or sliders for inputting functions - App not working on iPad - App has been down all day - Location services for checking in are problematic - Device not registered to sign in from - App crashes 2-4 times before opening - App signs out and requires re-login - App freezes while loading schedule - Cannot see location of upcoming shifts after update - App doesn't work at all - Difficult to use on iPhone, users consider changing jobs - Cannot sign up for shifts, gets dumped back to beginning - Not optimized for iPhone X - Loading circle constantly spinning - App doesn't allow clocking in or out - App malfunction causing users to leave companies - Geofence issues, not recognizing users within the area - App susceptible to bots **Most requested features** - Fix button alignment on new iPhones - Improve GPS accuracy - Fix app freezing and crashing - Address bot susceptibility - Fix login/logout issues - Restore removed features like recorded hours - Improve app speed and responsiveness - Fix blank screen issues - Ensure compatibility with latest iOS versions - Add RFID scanning for patrols - Allow users to see shift locations - Reduce notification frequency - Reintroduce time sheet icon - Improve connection reliability - Simplify location services for check-in - Update app visuals - Provide better customer service - Fix issues preventing shift booking - Allow users to clock out for breaks - Fix past date availability errors - Enable profile correction - Make app faster for picking up shifts - Fix app not registering devices for checkout ## Newest reviews (17 of 62) ### 2/5 — Map location *2026-05-09* I was scheduled to work in a site and I tried to check in; its not working. When I refreshed the map it’s just changing from place to another even though I am not moving. It’s so frustrating and always locating a bit far from where I am standing. **Developer response:** We’re sorry to hear about your experience and understand how frustrating that can be. Please reach out to our Customer Support team at support@celayix.com so they can look into the location issue and help troubleshoot the check-in problem for you. Be sure to include your device type, app version, and the site location if possible. We’ll do our best to get this resolved quickly. ### 2/5 — Needs work *2025-08-13* Concept is good. But it freeze up a lot. At least 2-3 times a week when I try to use the app it buffers then freezes. I have to delete the app & reload it to be able to use it. Some of us using this app need to have the supervisor sign us in or out because we’re not able to. **Developer response:** Hi Chelle, apologies for the delayed response to your review. We’re sorry to hear you’ve been running into these issues, and we hope they’re not causing you as much trouble now. If you’re still experiencing frequent app reloads, please contact our support team at support@celayix.com so we can work with you to get this resolved. ### 1/5 — Why remove recorded hours?? *2024-12-03* I’ve used this for my job for almost two years, and a key feature was removed where you were able to view the hours concurrently worked. Why was it removed?? This is going to make it extremely difficult to keep track of hours worked to make sure my paystub is correct every two weeks. This needs fixed and shouldn’t have even been removed in the first place. **Developer response:** Hi, thanks for your feedback. The recorded or worked hours feature appears to be functioning properly for most users. It's possible that your manager has disabled this feature in Schedule Xpress. To help us confirm and resolve the issue, please reach out to us at support@celayix.com with your Client ID and username. We’ll be happy to look into it for you. Apologies for the delayed response, and thank you for your patience! ### 1/5 — App freezes way too much *2024-10-20, version 1.0.581* App keeps freezing and constantly having to re start my phone. Once restarted i have to enter all the info again just for it to freeze AGAIN. ### 1/5 — Worst app ever! *2024-09-26* 2024 and celayix can’t get a working app. Extremely buggy and slow! App doesn’t like good connections just bad ones. Please get new software engineers that actually know how to fixed this issues. **Developer response:** Hi, we're sorry to hear about your poor experience with our app. Is there a specific issue you're experiencing? If so, please reach out to our customer support team who are always available to resolve your issues as soon as possible. You can reach them on support@celayix.com. ### 1/5 — Needs to be updated *2024-08-11, version 1.0.571* If I clock out late it doesn’t show up in the app. I work till 4pm but leave 4:20 it shows I clocked out 4pm ### 1/5 — Team express *2024-08-08, version 1.0.571* It’s very slow and heavy app ### 1/5 — Terrible with no customer service *2024-05-20* I’ve downloaded, erased, downloaded again, erased again over and over. You get my drift. It doesn’t allow me to do anything, not even allowing me to correct my profile. I have no idea who to contact. I can’t schedule a shift for me and I can’t even see an open shift. If anyone can reach out and help or tell me who to email or call I’d give them $10 bucks. **Developer response:** Hi there, I'm really sorry to hear that you're having trouble with the app. Our customer support team is always at hand to support with these kind of issues. There may be issues from your company admin if you aren't seeing shifts but if you can kindly email support@celayix.com, they will take a look at this for you. Thank you. ### 1/5 — Completely garbage app *2024-05-05* My company for some reason switched to this idiotic app. The app constantly lags, crashes, and many coworkers have had instances of not being able to clock in despite being on time and inside the “geofence”. Please just remove this garbage app so something better can replace it. **Developer response:** Hi Haji, I'm really sorry you are having trouble with Team Xpress. Can you please ensure you are using the latest version of the app and that you are connected to reliable WIFI or otherwise have your phone data switched on. If you would like to discuss the geofencing issue further you can email our team at support@celayix.com and we will be happy to help. ### 1/5 — Trash 🚮🗑️ *2024-04-01, version 1.0.551* If I could rate it in the negatives I would ! I don’t see any shifts on my app, I don’t see where I’m able to bid for them either .. had to leave the company because of an app malfunction. Do better ### 1/5 — Hot garbage *2024-03-02* Hilarious watching the developer respond to reviews over a year ago saying relogin issues were fixed, after the app kicked me out twice today. Just another half hearted poorly developed cash grab to sell to micromanaging companies. If you’re a company thinking about switching to this abomination, just know that you will be doubling your workload once all your employees call you non stop about issues they are having. **Developer response:** Hi there, I'm sorry to hear you're having trouble with you app. Often, if you are experiencing issues with the app you may need to update to the latest version. Also, please ensure you are connected to reliable WIFI or have your data turned on. If you still experience issues please email support@celayix.com and our team will be happy to take a look. ### 1/5 — Keeps Logging Me Out *2023-09-01, version 1.0.541* Very annoying because the app keeps logging me out and I have to enter my user credentials every time. ### 1/5 — Its terrible *2023-07-31, version 1.0.540* It always glitches and logs me out the app is terrible an the developers probably know this already though ### 3/5 — Time sheet icon *2023-04-30* I am currently using this app and have noticed a month ago that there is no longer an icon for time sheets ? So I can not say weather my hours are correct or incorrect? Not that I’m having any issues with my employer at all I’m just curious to why my app does not have it any more ? And every time I have no service, the app says error and will not load anything and I’m constantly deleting the app and downloading at least 3 times a week ! It’s such a pain !! **Developer response:** Hi Quality's, thanks for taking the time to review! It sounds like time sheets has been removed as an option by your employer. They have will be able to reenable it if it was turned off by mistake! The app only works when connected to internet or data. No need to delete the app, just connect to an internet source or check when you have internet/data service! The app works with any wifi provider or your phone's data plan. ### 2/5 — Double notifications *2023-04-17* The app is accurate and the GPS feature is great when checking in, but is the double reminders at the hour really that necessary? **Developer response:** Thanks Achin! Reminders and Notifications can be adjusted by your administrator, but if you or you admin needs support on these feel free to reach out to our Support team - support@celayix.com and we'll do our best to assist you! ### 1/5 — Nonsense App *2023-02-18, version 1.0.510* Worst clock in app of all time !!! Avoid at all costs. Must be paying companies put in use. ### 1/5 — Please dont waste your time on this app *2023-02-06* I wish my company never switched to this app, ive worked in my company for 5 years and have never had problems with other apps until they switched to this one **Developer response:** Hi there, I'm sorry to hear you're having a negative experience with the app. You can contact support@celayix.com with the particular issues you are experiencing and we will look into it for you! ## Most critical reviews (10 lowest-rated) ### 1/5 — App Update Needed *2026-01-18* The alignment of the buttons in the app for the new iPhone 17 Pro Max does not align with the screen clicking on the phone. Everything seems to be off an eighth of an inch where you have to click approximately 1/8 of an inch lower than the actual selection on the screen. This is messing up, selecting dates in the date picker for availability and other actions when trying to click the buttons on the bottom of the screen. **Developer response:** Hi Matt, Apologies for the delayed update, and thank you for the detailed report. We identified this as an iOS 26-specific issue where certain interactions (like opening the calendar) caused the screen layout to shift, leading to misaligned tap targets. This has now been fixed, and the app should behave correctly. If you notice anything similar again, please reach out to us at support@celayix.com—we’re happy to help. ### 1/5 — BROKEN APP *2026-01-09* Every time I click on the date to choose my specific dates, the app buttons shift downwards. In order to click the buttons I have to click below the actual button for it to register and the buttons on the bottom of the screen are unclickable until I force restart the app. THIS HAS MESSED UP MY BOOKINGS FOR THE PAST 3 WEEKS **Developer response:** Hi Ms. Lee, We’re truly sorry for the inconvenience and frustration this issue has caused you. We completely understand how disruptive this would be, especially when it’s impacted your bookings over the past few weeks, and we sincerely apologize for that experience. The good news is that we’ve identified the issue and have now fixed it. That said, if you notice anything still not working as expected, or if the problem persists in any way, please don’t hesitate to reach out to us directly at support@celayix.com. Our team will be more than happy to help and ensure everything is working smoothly for you. Thank you for your patience, and again, we’re very sorry for the trouble this caused. Warm regards, The Celayix Support Team ### 1/5 — Bots *2025-10-03, version 1.0.630* This app got worse now that a lot people are using bots to pick up shifts ### 1/5 — Unfair app *2025-10-01, version 1.0.630* This app is very susceptible to bots. ### 1/5 — Goes blank *2025-08-19* I’ve been using the app for a few years now but today I decided to complain about the app. The app goes blank exactly at times you need it the most, over and over and over. **Developer response:** Hi, We’re very sorry to hear about your experience. That’s not the kind of issue we want you to face with our Team Xpress app. Please reach out to us at support@celayix.com or call 1-888-591-5558, and our team will be happy to investigate and resolve why the app is going blank for you. ### 1/5 — App freezes way too much *2025-06-28* App keeps freezing and constantly having to re start my phone. Once restarted i have to enter all the info again just for it to freeze AGAIN. **Developer response:** Hi Mrs. Rolfe, We're really sorry to hear about your experience with the app freezing and the inconvenience of having to re-enter your information. We understand how frustrating that must be. Our development team has been made aware of the issue and is actively working on a fix. In the meantime, we recommend ensuring that your iOS and the app are both updated to the latest versions, as that has resolved similar issues for other users. If the problem persists, please don’t hesitate to contact our support team at support@celayix.com, they’re ready to help and can escalate this further if needed. Thank you for your patience, and we truly appreciate your feedback, it helps us improve. — The Celayix Team ### 1/5 — Buggy…Having Trouble with Inputting Availability *2025-06-18* This app was running pretty smoothly with the occasional bug… but, more recently their latest updates caused an error to appear that only a past date availability is acceptable… and even when you enter the time frame noted in the error message, there’s still an error. So, in essence, you can’t enter availability freely because Celayix will block it and show an error message. Please fix the issue… it’s extremely inconvenient. Thanks **Developer response:** Hi Essuah, Thank you for taking the time to share this feedback — and we’re really sorry for the inconvenience caused. You're right: a recent update did introduce a bug affecting availability submissions, particularly with date selection. Our development team has been actively working on resolving this, and several fixes have already been released over the past few weeks. If you're still seeing the same error, please reach out to our support team at support@celayix.com so we can take a closer look and get it sorted quickly for you. We understand how important smooth scheduling is, and we’re committed to making it right. Thanks again for your patience and for helping us improve the app. ### 1/5 — WORST APP EVER *2025-05-23, version 1.0.600* if I could give this app 0 stars, I would. absolutely horrible for booking shifts. blocks me from booking for NO reason. this is how I make money and it’s stopping me from doing so. DO BETTER CELAYIX ### 1/5 — Freezes often *2025-05-06* I have had to delete & reload this app at least 3 days a week. Sometimes 2 times a day. There a many more bugs to fix. Please do so. Thank you ### 1/5 — Worst app i ever had to use for a job *2025-01-26, version 1.0.591* Just utterly pure garbage👎🏾 ## Most praised reviews (10 highest-rated) ### 5/5 — Not allowing me access to open *2024-08-02* I’m having problems with the Celayix App. Please correct this issue **Developer response:** Hi Russ, are you still having trouble? We can't provide direct assistance here but if you contact our support team - support@celayix.com they will do their best to assist you ASAP. ### 5/5 — Nice app easy & helpful *2018-12-16* Started using this app for work last week. The check in and out is simple and the emails of notification are helpful. Giving it 5 stars **Developer response:** That's great to hear, thank you for the feedback, Guric! If you ever have any questions or concerns, please don't hesitate to let us know. ### 5/5 — Easy to use, simple to download *2018-12-14* App is easy for checking my schedule and clocking in/out. Way better to have this app than before where I would not know my schedule until I called in. Good app. Excited to have my company use it! **Developer response:** That's great to hear, thank you for the feedback, Guric! If you ever have any questions or concerns, please don't hesitate to let us know. ### 5/5 — Saves me time! *2018-12-13* My schedule and everything I need in one place! **Developer response:** That's great to hear, thank you for the feedback, Guric! If you ever have any questions or concerns, please don't hesitate to let us know. ### 5/5 — Does the job *2018-12-13* Good app we’ve been using it for over a year. Easy to use - simple check in / out. **Developer response:** That's great to hear, thank you for the feedback, Guric! If you ever have any questions or concerns, please don't hesitate to let us know. ### 4/5 — App is good but there is a check out bug in program *2024-02-25* I’ve been using the app for about a month without problem but the past few days when I check in to a clients shift the check out button disappears. Then when I try to use the phone check out linked to app it tells me I cannot check out of shift. I’m not sure why this is but it’s incredibly frustrating as i could not get paid if I’m not checking out with the geotagged locations. **Developer response:** Hi there, thanks for your review. We're sorry to hear you're having trouble with the check out feature. Can you please contact support@celayix.com with your client id and we will take a look into this for you? ### 4/5 — iPhone 8 bugs *2022-06-27* Love the app but I have to say I experience lots of bugs :( **Developer response:** Hi Emma, thanks for the review! We are glad that you are enjoying our app. We are constantly working on improving our app and fixing various bugs. If you ever have feedback for us feel free to use the in app feedback tool as we love to hear from users! ### 4/5 — How can I clock out for a break if it doesn’t give me that option? *2021-04-08* So far ever since 2019, I have started to enjoy using the app which I use for work as a onsite security guard for First Response but here’s what needs to change. My company is asking me to update the app using my IOS device(personal) and my worksite phone(Android) and I have tried to do so but for some reason, it never wants to update even after I have uninstalled it twice which is kinda frustrating so now I can’t even clock out for a break or even fix up my GPS location on my work phone. Any ideas why I don’t get any of those options? **Developer response:** Hi DarkHenry60, sorry to hear about the trouble! Can you reach out to us at support@celayix.com and we can see what is going on with the trouble installing the update to the app! ### 4/5 — How to clock in *2018-02-14, version 1.0.9* I don’t understand where I’m Supposed to clock in or out at? ### 3/5 — Glitchy *2024-10-08* Sends me three notifications for each shift Whenever I click to open the app it automatically minimizes the app so I have to swipe up to find the window or Re click the icon again **Developer response:** Hi, we understand that can be frustrating! If you'd like to highlight your issue to our support team support@celayix.com, they may be able to resolve that for you! We hope you enjoy the app other than that. Thank you! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*