# Celebration! Cinema — user reviews > 60 indexed App Store user reviews of Celebration! Cinema by Loeks Theatres, Inc, rated 3.00/5 from 162 ratings. - Source: https://appshunter.io/ios/app/celebration-cinema/id645676647/reviews - App overview in markdown: https://appshunter.io/ios/app/celebration-cinema/id645676647.md - Rating breakdown: 5★ 61 · 4★ 16 · 3★ 12 · 2★ 15 · 1★ 58 ## Newest reviews (19 of 60) ### 3/5 — When it works it’s fine *2023-07-28* When it works it’s perfectly fine. The problem is about 50% of the time it remains frozen on the opening graphic. If it gets past the opening graphic after freezing it then doesn’t load any of the movie times or cinema locations. Reloading the app doesn’t help anything. ### 1/5 — Terrible Account Maintenance *2022-05-04, version 5.0.4.805* Well, I’m sure it would be if you were even able to access your account information. It won’t let me sign out. I’ve deleted the app and all data and redownloaded it hoping it would prompt me to sign in, but somehow manages to sign into an old account no matter how many times I try this. I try to edit account information (because it’s incorrect) and there’s not even an option to do so on the app. Absolutely terrible. 0/10 will not recommend this app. ### 1/5 — Lame fee *2022-01-07, version 5.0.4.805* Charges you a seven dollar fee to use the app to buy tickets. You don’t have to pay that if you go in and buy the tickets in-person. So I guess they don’t want people to use the app. :( ### 3/5 — Can’t buy tickets *2021-11-18, version 5.0.4.805* I have been trying to buy tickets for awhile now. It doesn’t work. This started for me in the last week or so. ### 3/5 — No trailers? *2021-08-22, version 5.0.4.805* Does your app include placed a few trailers? I cannot find it and would appreciate that feature. ### 3/5 — Sad *2021-08-05, version 5.0.4.805* I never had issues with app until now. App doesn’t load. They should fix it because that’s the way I purchase my tickets. Please take care of ### 1/5 — Bank fraud. *2021-02-18, version 5.0.4.805* Seems like this app is all of a sudden charging me a monthly subscription fee, they opened theaters by me and the app started charging me. Contact us in the app fails with an error everytime i try to contact them to cancel. Fraud. They are just scamming folks out of a monthly membership fee ### 1/5 — App no longer works *2020-02-15, version 5.0.4.701* This app has not work in over 30 days. It will not connect to the server and it doesn’t look like celebration has any plans to fix it either. ### 1/5 — The app will not even open *2020-01-11, version 5.0.4.701* This app will not even open. Haven’t been able to use it at all in the last few days. Very disappointing! ### 1/5 — Stopped Working *2020-01-10, version 5.0.4.701* I loved this app—when it was working. Ever since I saw a movie on 1/3 and used the app to buy food (with apple pay) it won’t ever load past the logo screen. I have restarted my phone, deleted the app and reinstalled it (including deleting it from the cloud) but nothing works. I DMed Celebration and they basically told me they haven’t experienced a problem. Really disappointing. I would love to change my rating to five stars if it could work again. ### 1/5 — Not worth it *2020-01-01, version 5.0.4.701* This app only worked once. Now all I get is a red screen. Uninstalling and reinstalling does not work. I’ve also tried different devices and still just a red screen. Please fix ### 1/5 — App not worth the “service fee” *2019-12-31, version 5.0.4.701* It would be like buying a paid for version of the app every single I would purchase tickets. ### 1/5 — App No Longer Loading *2019-12-31, version 5.0.4.701* I love Celebration Cinema; I’ve never had an issue with their app. I even became a VIP subscription service member. However, ever since I signed up for the monthly service - I am no longer able to get the app to load beyond its opening red logo screen. I’ve uninstalled and reinstalled multiple times. I’ve restarted my phone. I even tried the App Support link here before submitting my review - which was also a broken link. I need help. I’ll gladly change my review to 5 stars - but this is getting ridiculous. There doesn’t seem to be a reason why the app won’t load on my phone, when others I know on the same carrier and phone have no issues. Please help. ### 1/5 — Trash *2019-12-26, version 5.0.4.701* This app is trash! Why am I being charged a convenience fee when I have a VIP membership? Consider that cancelled. ### 1/5 — No way to add tickets not purchased in app?? *2019-12-19, version 5.0.4.701* Maybe I am missing something, but at face value this app seems a little bush league. ### 1/5 — Can’t login no one helps *2019-12-15, version 5.0.4.701* I have not been able to log into the app. I can log into the website so my credentials are correct. I’m able to log into the app with my husbands credentials just fine but not mine. I’ve uninstalled twice and nothing seems to work. Have asked for help via feedback twice without any answers. The app is great if you can use it. I’d like to use it again. ### 1/5 — Can’t log in can’t access support *2019-11-26, version 5.0.4.701* It gives me error messages every time I try to sign in and when I click the app support link through here I also get an error message. Pretty much useless. ### 1/5 — Can’t log in *2019-11-08, version 5.0.4.701* Have reset my password for my account and double checked to make sure the information was correct and it’s telling me that it can’t sign me in for some reason. ### 1/5 — Just a red screen *2019-11-02, version 5.04.700* The app doesn’t load fully anymore. I just get the red screen and it never opens up beyond that. Update: Still not working and when you click app/support you get a 404 error ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful *2023-08-02* I don’t know what update happened to this or whatever but it’s terrible. It doesn’t show any showtimes or account info anymore, says “none available” for ALL days and theaters - can’t pre-purchase tickets or earn loyalty rewards which eliminates the point altogether. Delete and redownload doesn’t resolve issue. ### 1/5 — Trying to order food? Good luck. *2023-07-30* We spent half an hour before and half an hour into the movie trying to order food due to exorbitant lines for the register. This app failed to load payment options for that entire time, crashing multiple times. We got to enjoy our movie significantly less without any popcorn or drinks and this app has helped not at all. Even asking for help from the staff did NOTHING. Trash app, dont trust it for a second. ### 1/5 — One of the worst apps on the App Store *2023-07-04* I’m not sure what team is behind this all, but it’s one of the worst on the App Store. When you sell a VIP service that uses your app, and you require seat selection to purchase tickets (all which require the app) but the app literally gets stuck at the splash screen which allows you to do nothing, you’ve failed as an app developer. Get rid of whatever developers you’ve got and get some they know what they’re doing. ### 1/5 — Please fix the app! *2023-07-03* The app was working fine but in the past 3 months I’d say I’ve had so many issues. I randomly get signed out and it won’t let me sign in. I can’t view upcoming showtimes or even movies available. The only thing I can do is look at purchases even though it says I’m not signed in. Im so close to cancelling my VIP because of hard it is to just order tickets. Feels like MoviePass all over again. ### 1/5 — Worse app ever *2023-07-02* Tried buying 4 tickets. It times out and kicks me out several times, by time I get back in my first selection of seats are gone. I get back in and start all over (this was literally the 5th time of trying to buy tickets) and finally purchase the tickets. Only to discover the app already had a purchase of 4 different seats that I didn’t even choose. Now I have 8 seats in two different sections of the theatre Awful app. And now I can’t get a refund on the extra 4 seats. What a money scam. I’ll be reporting this to the attorney generals office if they don’t give me a refund. Of course there’s no “help” link any where on the app. Because they just want to scam you. Nice racket. ### 1/5 — doesn’t work anymore *2023-06-02* i used this app for months and now it will not open for me. just stays stuck on the red celebration cinema logo screen. it’s making me want to cancel the VIP membership because the website has such limited features compared to the app and it doesn’t even feel worth while to keep logging into a website every single time i need to look for movie tickets. i hate your website so much. ### 1/5 — I can’t even get it to open anymore. *2023-06-01* I have used this app multiple times a week for months as a subscription member and for a while now I cannot get the app to open. It won’t load and I can’t get it to get further than the initial red screen. Even before that, the amount of issues I’ve had with this app have been beyond frustrating. If I could give it 0 stars, I would. ### 1/5 — App No Longer Loading *2023-05-31* I love Celebration Cinema; I’ve never had an issue with their app. I even became a VIP subscription service member. However, ever since I signed up for the monthly service - I am no longer able to get the app to load beyond its opening red logo screen. I’ve uninstalled and reinstalled multiple times. I’ve restarted my phone. I even tried the App Support link here before submitting my review - which was also a broken link. I need help. I’ll gladly change my review to 5 stars - but this is getting ridiculous. There doesn’t seem to be a reason why the app won’t load on my phone, when others I know on the same carrier and phone have no issues. Please help. ### 1/5 — Truly terrible *2023-05-31* Barring a sacrifice to something eldritch and terrible there’s a low to non existent chance this app will work correctly. I haven’t been able to even make it open for the last three days, it just sits in the loading screen and does nothing, despite having force closed, restarted, and deleting and reinstalling the app. ### 1/5 — Can't Order Food *2022-10-15, version 5.0.4.805* Literally can't order food through the app. Missed the first 15 minutes if the movie cause I couldn't order and had to wait in line. ## Most praised reviews (10 highest-rated) ### 5/5 — App works great *2021-02-20, version 5.0.4.805* The app does what it’s supposed to. Wish to see the return of Apple wallet integration, though. ### 5/5 — Easy and Convenient *2018-02-25, version 4.5.8.103* Great for reserving and paying ahead of time. Makes hit movies a breeze ### 5/5 — Easy cinema tickets *2018-02-24, version 4.5.8.103* I find this app very easy to use and convenient. I really enjoyed picking up the seat I will sit in before arriving at the cinema.😀 ### 5/5 — Easy to use *2018-02-24, version 4.5.8.103* Love being able to quickly order tickets with reserve seating. So easy! ### 5/5 — Love it! *2018-02-19, version 4.5.8.103* Awesome app and super easy to check the reward status and purchase tickets! ### 5/5 — Great way to order tickets *2018-02-12, version 4.5.8.103* We live some distance from the Celebration theatre that we attend. This app helps greatly in making arrangements for upcoming shows! ### 5/5 — Makes it easy to find movies and buy tickets *2018-01-20, version 4.5.8.103* It’s a beautiful app with a nice look and feel. Easy to navigate. Easy to find movies and theaters, easy to buy tickets and track rewards. Great app. Thanks! ### 5/5 — Awesome *2018-01-17, version 4.5.8.103* Never had a problem with the app. Always works fast and efficient! Love pulling out my phone and going straight to the app and not the site! Order tickets right from the restaurant, sitting at a street sign or at home! ### 5/5 — Love Celebration! ! *2018-01-04, version 4.5.8.103* Honestly being able to pick your seats and tickets out before the movie and show up right on time (late) is awesome. The seats in our theater are all super comfy/recline which is also the top selling point for me 😍 ### 5/5 — Easy to ise *2017-12-30, version 4.5.8.103* Love the app, easy to use. You should allow a gift card to be uploaded. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-10.*