# Celestyal Cruises — user reviews > 27 indexed App Store user reviews of Celestyal Cruises by CELESTYAL CRUISES CENTRE LIMITED, rated 1.50/5 from 36 ratings. - Source: https://appshunter.io/ios/app/celestyal-cruises/id1571322445/reviews - App overview in markdown: https://appshunter.io/ios/app/celestyal-cruises/id1571322445.md - Rating breakdown: 5★ 3 · 4★ 1 · 3★ 1 · 2★ 1 · 1★ 30 ## Newest reviews (14 of 27) ### 1/5 — App is ridiculous *2024-09-13, version 4.0.7* I’ve tried and tried to get into this app but it keeps telling me to update. Which I can’t!!! App definitely needs fixing to make it more user friendly!! ### 1/5 — App doesn’t download *2024-09-11* This app sends me in circles. I had it downloaded once and then I couldn’t access anything. Now it sends me in circles to the App Store to get the newest version and when I open that it sends me back to the App Store to get the latest version. What???? ### 1/5 — App not working *2024-07-02* When you go to open app, it takes you to a screen that says you are not using latest version. When you click to update it goes back to previous screen. So app is just looping. Definitely, needs fixing, so you can download app. ### 1/5 — Not working *2024-07-02, version 4.0.7* The app says to get a new version but there is none and now, no access to the app and infos… I told the company but nothing seems to be done… I am on Apple. ### 1/5 — Out of date *2024-07-01* App is out of date and won’t open ### 1/5 — Frustrated *2024-06-28, version 4.0.7* Keeps telling me to update the app which I have done 3 times and I still can’t get on to it to check my details ### 1/5 — White screen of death *2024-06-17* Screen goes to white after 30 seconds. It doesn’t matter if you are on board or planning. My guess is that the app needs to update as to IOS version. Cruise is nice so far. Surprisingly good food and rooms and drinks. Though book excursions at your own risk - they are spotty as to quality. ### 1/5 — A waste of time *2024-05-16, version 4.0.7* This would have to be on of the worst apps that I have ever tried to use. Maybe the developer could spend more time testing the app before releasing. ### 1/5 — Never opens *2024-03-23* App never opens. Just spins. Whether it’s a month before the cruise of while on the cruise. ### 1/5 — Doesn't work *2024-03-03* I can't get past the second page where it states they are going to ask you a few questions. That print covers the entire screen and there's no way to get out of it. Completely unusable ### 1/5 — Never loads *2023-10-19* Using an iPhone the app loads then says we want to ask you three questions but never progresses from that point. Delete, reload, delete, reload. I can only hope the cruise goes better. ### 1/5 — Doesn’t work *2023-09-25* No option for forgot password. Crashes constantly. Tried deleting and readding—no better. Website is not user friendly. Hopeful for improvement. But I’m surprised this poor quality is possible for the technology age we live in. ### 1/5 — Doesn't work *2023-09-22* I can't get past the second page where it states they are going to ask you a few questions. That print covers the entire screen and there's no way to get out of it. Completely unusable ### 1/5 — Nothing but a white screen after logging in *2023-06-24* I have booked a cruise for September and wanted to see what the app offers. After I put in my booking information I only see a white screen. I tried deleting and re installing but as soon as I open the app it tries to log me in which leads to the white screen. Looks like credentials are not removed on deleting the app. So far I have only put in the deposit and am part of a group. I wonder if that makes a difference. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2025-03-25* I’m trying to download the app. It worked for a quick minute and now nothing but a white screen. I have gotten out of it and turned my phone off and on and try to reload. Nothing… ### 1/5 — Ron W *2025-02-05, version 4.0.9* This app will not open, cannot provide details required. ### 1/5 — White screen *2025-01-26* When I open the app, it ask for tokens. I said no and all I got was a white screen. I have a cruise booked for May and it won't let me in. ### 1/5 — Frozen *2025-01-08, version 4.0.9* The app opens but freezes right away. You can’t do anything ### 1/5 — Doesn’t open *2024-12-25, version 4.0.9* Tried many times but can’t get past first screen ### 1/5 — Bad app *2024-12-18* This is ridiculous. Why would this large company not have a working app for people who have paid thousands of dollars on a cruise to be able to utilize. Inexcusable. ### 1/5 — I just hope the cruise line isn’t as terrible *2024-10-15* App hasn’t worked for at least 2 months. I could understand it being down a day. Completely useless. Wish I could give it 0 stars. ### 1/5 — Does not work *2024-10-09, version 4.0.8* Does not work on my iPhone on iOS 17.6.1 ### 1/5 — Broken *2024-10-09, version 4.0.8* The app opens and freezes, it used to work now it doesn’t ### 1/5 — What happened *2024-09-24* The app worked just fine for the months of July/august 2024. After that just a white screen. What happened? ## Most praised reviews (3 highest-rated) ### 3/5 — Loved it till a few days ago *2024-07-03* Loved the app on my IPhone & IPad until few days ago. It says that we are using and older version n please down load the new one. Yet there is no update So nothing works. ### 2/5 — Not working *2024-09-18, version 4.0.8* I enter the app for first time, and after choosing International (or US) it says it will ask 3 questions but It doesn’t go any further. I can’t get past that screen. ### 2/5 — No content *2023-07-04* Some of the pages have never been given context - they still have the default Latin text. It barely does anything as an app. Maybe more will be available when on board? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*