# Cellcard — user reviews > 90 indexed App Store user reviews of Cellcard by CAMGSM PLC., rated 4.60/5 from 3,043 ratings. - Source: https://appshunter.io/ios/app/cellcard/id977888051/reviews - App overview in markdown: https://appshunter.io/ios/app/cellcard/id977888051.md - Rating breakdown: 5★ 2,473 · 4★ 244 · 3★ 132 · 2★ 58 · 1★ 136 ## What do users think of Cellcard? Overall sentiment: negative **Pros** - 👍 Great service - 👍 Helpful app features - 👍 Convenient top-up options **Cons** - 🐛 App crashes and freezes - 🐛 Slow and unresponsive app - 🐛 Compatibility issues with newer devices - 🔋 High data consumption - 🔒 Security and login problems **Commonly reported bugs** - App crashes on launch - Login verification code not working - Unable to change rate plans after top-up **Most requested features** - Add passcode/biometric login option - Improve international dialing instructions - Provide usage history and expense details ## Newest reviews (13 of 90) ### 2/5 — Got error *2026-01-04, version 9.8.0* can't update and can't download ### 3/5 — Bad coverage across Phnom Penh *2024-12-20, version 9.4.0* But the data plan is great ### 1/5 — Fingerprint *2023-11-02, version 8.11.1* This feature keeps popping up. Makes the app unused for me. Have to keep downloading the app which is a BIG pain. Fix this feature pls!! ### 2/5 — Premier service but worst app *2023-10-11, version 8.10.1* Slow and always loading… whatever company made this app should get a refund ### 1/5 — Finger print *2023-10-08, version 8.10.1* I’ve disabled the option but it keeps requiring fingerprint to access the app. I have to delete and reinstall all the time. This app is broken. Cellcard is not investing in customer service. Rubbish app. ### 3/5 — Help me *2023-07-27, version 8.10.0* Can you update with passcode when open this app ### 1/5 — Lack and slow app *2023-07-02, version 8.9.1* Run so slow and slow respond Ip 13pro max ios 16 ### 1/5 — EVIL *2023-06-09, version 8.9.1* I hate football. Without my consent Cellcard charges 7 cents again and again for something to do with football. No unsubscribe. Just a daily reminder of how this company is. ### 1/5 — App not working *2023-05-01, version 8.9.1* App has not worked for over a year. Even when I delete it and reload it tries to open then crashes. ### 2/5 — App doesn’t work anymore *2023-03-31, version 8.9.1* I tried to open the app so many times, but it doesn’t work. I deleted the application and re-download it. When I need to confirm the number, after the code message confirmation, there is only bouton to change the number. ### 1/5 — ZERO STARS!! Now even worse and they’ve done it again! *2023-02-19, version 8.9.0* Unbelievable they have managed to exceed themselves. The App was eventually working sort of fine and then a week ago they updated and when you open it IT JUST CRASHED INSTANTLY!! If you delete and reload IT CRASHES INSTANTLY. AND KEEPS DOING THAT. So, you have to dial #823# to get an update! On top of removing OSJA and making us spend more money on SEREY it really is rubbing salt into the wounds! How can a company as large as CELLCARD not have developers that are good but also don’t know how to DEBUG!! They updated on 21st Dec 2021. After that you had to try 4 or 5 times to open the app. It keeps crashing. Ridiculous. I spoke to customer support, who apologised, and assured me they were working to set things right. Today 1st Jan 2022 I opened the app which sent me an update message. With great hope, I thought YES, they’ve fixed the issues. I updated the app and HEH PRESTO NOW IT WON’T OPEN AT ALL! This is the most amateurish work of programming any major telco company has done. Their developers should be ashamed of their efforts and fired. Get the people who do the ABA bank app - that always works perfectly. I am amazed that CELLCARD can allow this unbelievably shoddy effort! I give this ZERO stars!!! ### 1/5 — Verifying code issue *2022-09-11, version 8.6.0* OTP doesn’t work for all the time when sign into another app account ### 1/5 — Poor Connection *2022-09-08, version 8.6.0* Please check and make your connection better. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst internet in Cambodia *2026-05-12, version 10.3.2* Always have a connection, but never have any data coming through at all. Always pay for nothing! ### 1/5 — ចង់ឲគាំទ្ររបស់ ក្រុមហ៊ុនខ្មែរ តែសេវាinternetខ្សោយណាស់ បញ្ចូលលុយគ្មានមើលស្អីទេ ខាតទទេ *2026-01-06, version 9.8.0* ចង់ឲគាំទ្ររបស់ ក្រុមហ៊ុនខ្មែរ តែសេវាinternetខ្សោយណាស់ បញ្ចូលលុយគ្មានមើលស្អីទេ ខាតទទេ ### 1/5 — 5G *2025-12-07, version 9.7.11* 5G ### 1/5 — Review *2025-07-15, version 9.7.7* Difficult to use ### 1/5 — Drain your money *2025-03-10, version 9.5.1* They will eat your money constantly and silently ### 1/5 — Total rip off mobile service *2025-02-15, version 9.5.0* I now have 292gb of data credit which I can’t use. Very low quality Siem reap town coverage ### 1/5 — Not good *2024-06-28, version 9.0.5* Hard to navigate ### 1/5 — Problem *2024-05-01* The internet connection has been the fastest since I first used you service. However, after an update a few days ago, the internet connection has been going crazy ever since. I would be logged off from apps, or lost the service several times in just a day. Please fix the problem with your internet connection, because it’s as slow as a turtle! **Developer response:** We deeply apologize for any inconvenience caused. For further assistance, please send us your detailed information via email at customercare@cellcard.com.kh or contact our customer service at 812, press 1, and then press 0. We will make sure to check for you accordingly. Thank you! ### 1/5 — Cannot change Cellcard plan *2024-04-18, version 8.12.3* After top up I cannot change to another Cellcard plan it suddenly renew my old plan. ### 1/5 — Ker *2024-01-07, version 8.12.0* Can’t not use internet after puting money ## Most praised reviews (10 highest-rated) ### 5/5 — Good user *2026-05-29, version 10.3.2* Thank you ### 5/5 — good *2025-10-17, version 9.7.10* good ### 5/5 — services *2024-11-23, version 9.4.0* great Service ### 5/5 — Unused SIM card *2024-09-12, version 9.2.1* Dear Manager, I am using the Cell card company for more than 20years now I am working on the Island of Koh Rongsanloem and here there is no signal at all. So please help support on the signal to Koh Rong Sanloem as Koh Rong. If it is hard then you can create the package as before called EXTRA LONG in order to keep my number active while working on the Island with no signal. Thanks for your consideration! ### 5/5 — I love this company *2024-08-30, version 9.2.1* Everything works well, and the application is great. thanks! ### 5/5 — Great. The updated app works like a dream *2024-08-20, version 9.2.0* The original app they had a few years ago was horrible, but they’ve addressed the issues and everything works as expected. The only missing information is how to dial internationally, and that is 177 followed by the country code and the number. ### 5/5 — Works well after update *2024-06-13, version 9.0.3* Schedule top up feature is helpful to keep my plan active and not having to remember to top up or getting disconnected. ### 5/5 — Good *2022-03-16, version 8.2.0* Good ### 5/5 — Error *2020-10-21, version 6.6.0* វា​នៅតែ​លោត​ចេញ​ពណ៌​ស​ នៅ​ពេល​បេីក​ App​ សម្រាប់​ iPhone 6s Plus running iOS 11.41 ### 5/5 — Fingerprint ID - now unusable *2020-03-01, version 5.7.1* I loved this app when I could use it, but since they added the Fingerprint ID and it doesn’t work on my phone I’m stuck at that screen. Should be an option to bypass it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*