# CellFin — user reviews > 202 indexed App Store user reviews of CellFin by Islami Bank Bangladesh Ltd, rated 3.30/5 from 336 ratings. - Source: https://appshunter.io/ios/app/cellfin/id1568289820/reviews - App overview in markdown: https://appshunter.io/ios/app/cellfin/id1568289820.md - Rating breakdown: 5★ 158 · 4★ 23 · 3★ 23 · 2★ 26 · 1★ 106 ## What do users think of CellFin? Overall sentiment: negative **Pros** - 🚀 Best app ever - 👍 Awesome experience - 💡 Smart Action - 👍 Helpful Financial App **Cons** - 🐛 App crushed - 🐛 Doesn't work properly - 🐛 Login failed - 🐛 Verification process waste time - 🐛 Notification problems - 🐛 Promotion Notifications - 🐛 Disturbing app ever - 🐛 Doesn't show balance for prepaid card - 🐛 Blank Screen After login - 🐛 Worst app - 🐛 Not working properly - 🐛 Can't login after new update - 🐛 Profile photo not working - 🐛 Login Issues - 🐛 Can't register **Commonly reported bugs** - Can't open account from overseas - Doesn't work in abroad - Can't use this apps on iPhone - Not working on iOS 15 - Not working on iPhone 6 - Not working on iPhone 7 Plus - Not working on iPhone 12 Pro Max - Blank screen after NID photo upload - Crash when opening camera - Login screen freezes - Incompatible with older devices **Most requested features** - Face ID login feature - Binimoy feature - Dark(black) mode - Beneficiary AC Saving Option - Cash in through ATM machine - Prepaid Card Balance and Statement - MTDR account open option ## Newest reviews (12 of 202) ### 4/5 — Great *2026-04-19, version 3.14.0* No complaints, easy to use, simple interphase ### 2/5 — Very poor user experience *2026-03-11, version 3.12.0* 1. Session expires silently The session timeout is too short, and the app logs users out without any warning when clicking. The worst part is that the session expires even while I’m actively filling out a fund‑transfer form. After entering all the information and clicking Next, the app suddenly takes you to login page • The session should not expire while the user is actively interacting with the app. • If you still choose to enforce a strict timeout, please show a warning popup (e.g., 300‑second countdown) with an option to extend the session. Silent expiration is extremely frustrating and leads to data loss. 2. Paste blocked when text contains special characters The app does not allow pasting text if it includes special characters. This is not user‑friendly. • Instead of blocking paste entirely, you can sanitize the input and automatically remove unsupported characters. • Preventing users from pasting text creates unnecessary friction, especially for account numbers, references, or descriptions copied from other apps. ### 4/5 — I couldn’t give 5 start because of regular update *2025-11-30, version 3.11.1* The app is great but unfortunately App Store doesn’t get updates regularly. Kindly update it regularly. ### 3/5 — Please add poland *2025-10-21, version 3.11.1* We need add list in poland From poland we can’t register ### 2/5 — Useless under emergency *2025-09-29, version 3.11.1* Show non eligibility about other sources while itself starts behaving like trash ### 2/5 — Cellfin update *2025-09-05, version 3.11.1* Ekhon prai sob bank app e face id b finger print security diteche Cellfin e ta nei Asa kori next update e face id / finger print security ta update kore diben ### 2/5 — Onboarding Issue *2025-08-08, version 3.11.1* After providing my NID cleary the system detects my name wrong. It also failed after submitting my photo. ### 1/5 — আপগ্রেড *2025-08-04, version 3.11.1* বিদেশে থেকে সেলফিন ব্যাবহার করার মতো সিস্টেম আপগ্রেড করুন ### 2/5 — Not getting Binimoy facility on ios *2025-06-25, version 3.11.1* Hope u improve this ### 1/5 — Device Change *2025-06-19, version 3.11.1* Need to make user friendly. There is lots of problems to change the device ### 1/5 — App is good. But...... *2025-05-25, version 3.11.1* "Binimoy" need to add with Celfin in IOS version Overall the app is good to handle Thanks ❤️ ### 4/5 — good *2025-05-07, version 3.11.1* very nice apps ## Most critical reviews (10 lowest-rated) ### 1/5 — ইসলামী ব্যাংক টাকা দেয় না *2026-06-23, version 3.21.0* ব্যাংকের টাকা দালাল রা নিয়ে নিছে বাংক খারাপ হয়ে গেছে টাকা দিতে চায় না ### 1/5 — OTP not receiving in abroad *2026-05-31, version 3.21.0* In my roaming BD sim OTP not receiving and branch also can’t support. ### 1/5 — Very bad app *2026-05-19, version 3.20.0* Pathetic banking service. Pathetic app. Many times account balance and statements doesn’t match. Cant npsb more than 50k at once. Npsb and eft both charges10 taka. I mean whats the point then? Management and developers are doing worst of their job ### 1/5 — Promotion Notifications *2026-01-03, version 3.12.0* On the app here is no option to trun off promotion notifications ### 1/5 — Not working *2025-12-14, version 3.12.0* Disturbing app ever ### 1/5 — Notification problems *2025-12-10, version 3.12.0* I can’t find any notifications in this app but in app icon all time show 1 notification is pending to preview. I think developers need to check this problem and solve with update. ### 1/5 — Software update *2025-12-03, version 3.12.0* অযথা একটা আপডেট ### 1/5 — Cell Fin App Registration System *2025-11-01, version 3.11.1* One of Worst app in banking Bd. Why should I visit bank after any changes? What is the meaning of that online facilities? Number changes or new registration is not open. why? If I able to verify my own NID & Own number ,account number then I should have the facility to change number any time. One number can be registered once. If anything goes wrong no way to reregistration. why? Please take advice from other bank. how they operate their apps. ### 1/5 — OTP through email for foreign user *2025-10-21, version 3.11.1* as well as email should be allowed for OTP ### 1/5 — Bad *2025-08-12, version 3.11.1* Bad ## Most praised reviews (10 highest-rated) ### 5/5 — Useful *2026-05-11, version 3.20.0* good , safe , user friendly ### 5/5 — device verification *2026-05-03, version 3.14.0* please update auto device verification in ois virson thank you ### 5/5 — Best app for me *2026-04-10, version 3.13.0* This is one of the best mobile banking apps in Bangladesh due to its first service ### 5/5 — Excellent app *2026-04-07, version 3.12.0* best banking app ever ### 5/5 — Best app *2026-01-03, version 3.12.0* Best app ever I have never seen such a app Best developer They should be awarded as best developer of the year ### 5/5 — ভালোই *2025-12-29, version 3.12.0* ভালো ### 5/5 — Love it *2025-12-12, version 3.12.0* Love it. But Face ID log in feature should e added ### 5/5 — iOS 26 *2025-09-30, version 3.11.1* Is this version is compatible with iOS 26 now? Please advise. ### 5/5 — মানি ট্রান্সফার করা সময় তথ্য গুলো কপি করে এনে পেস্ট করা যায় না। বিষয়টি দেখবেন। *2025-03-14, version 3.10.7* মানি ট্রান্সফার করা সময় তথ্য গুলো কপি করে এনে পেস্ট করা যায় না। বিষয়টি দেখবেন। ### 5/5 — Service Very good *2025-01-24, version 3.10.3* Good Service 💖 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*