# Cellink Neo — user reviews

> 24 indexed App Store user reviews of Cellink Neo by 이젠, rated 3.20/5 from 12 ratings.

- Source: https://appshunter.io/ios/app/cellink-neo/id1313679200/reviews
- App overview in markdown: https://appshunter.io/ios/app/cellink-neo/id1313679200.md
- Rating breakdown: 5★ 2 · 4★ 3 · 3★ 4 · 2★ 1 · 1★ 2

## Newest reviews (4 of 24)

### 2/5 — Only useful to turn off beep setting

*2020-10-31, version 1.7.8*

The app only allowed me to connect to the battery once, after that it kept crashing. It was just long enough to disable the annoying "beep" when the 12V supply is turned on or off.

### 2/5 — Unsecure App that needs FaceID

*2019-01-09, version 1.7.8*

For one, anyone next to your car can check the status of your battery and mess with its limited settings; it needs a username and password/FaceID feature. Two, they need to  fix the typos (e.g., “sustainded” instead of “sustained”). For an expensive battery you’d think that Cellink would implement a ton of features in their app. It’s pretty useless.

### 2/5 — No Notification Settings in IOS

*2018-03-30, version 1.7.6*

When you leave your vehicle you receive an annoying notification stating your out of Range for your battery to connect to your IOS. This notification needs to be an option for users. Basically my advice is install the App turn off the annoying beeps that the battery makes every time you turn off and turn on your car then delete the App. Unless you like a notification every time you walk away from your car. We need English App update descriptions.

### 3/5 — Cellink Neo

*2018-03-22, version 1.7.5*

The app shows the temperature as measured by the  Cellink Neo battery pack.  However, that measurement is in degrees Celsius and cannot change it into Fahrenheit. The USA market is a strong market for the selling battery pack, but they need to be able to change the measurements for use in the USA.

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless App

*2022-09-14, version 1.7.18*

It only connects to the battery’s about 10% of the time, I haven’t been able to check the battery’s status for a few weeks now.

### 1/5 — Seriously?

*2021-11-25, version 1.7.8*

You expect people to pay 300$+ for a battery but haven’t updated your app in over 3 years? I was about to buy one of your batteries but now, absolutely not. 😂 Incredible.

### 1/5 — Garbage

*2021-04-19, version 1.7.8*

I don’t need a notification to tell me that I’ve walked away from my car, I can work that out for myself thanks very much. Switched off the quite unnecessary beeps and then deleted this useless app.

### 1/5 — Not working

*2021-01-07, version 1.7.8*

App has stopped working and won’t open anymore

### 1/5 — Deceased and no one at Cellink seems to care

*2020-12-21, version 1.7.8*

App stopped working. Cannot view any information about the battery as the app will not connect at all. 

Sent Cellink an email months ago which has gone ignored and the app has not been updated. 
Even the newer version “Cellink Neo+” works with the battery, so I have no idea how the battery is performing any longer.

### 1/5 — Works, but needs settings added

*2020-11-26, version 1.7.8*

Update: since Nov 2020 the app won’t even open after iOS 14. 

This app connects to my Cellink Neo 90% of the time. The other 10% it just doesn’t see the battery and I have to manually close the app and relaunch it.

Secondly, and others have mentioned it, when you walk away from your car and the app disconnects, it sends you a notification saying your phone has disconnected. This is going to happen every time you walk away from your car. There is no option to disable this message, and it is tedious to get inside the house at 2am only for my phone to BEEP and wake everyone up, because of this pointless message.

It would be useful if there was a setting to disable this message.

On the other hand, this message could be useful if it gave you some basic information about the battery. For example “Cellink Neo at 76%, approx runtime 36hrs”.

### 1/5 — Where’s the security?

*2020-07-13, version 1.7.8*

The battery just connects to the app without any sort of authentication. This means anyone can connect to the battery... for such an expansive battery security shouldn’t be like this ....

### 1/5 — App Had Stopped Working

*2019-11-07, version 1.7.8*

The Cellink Neo is a great product and I have no complaints about performance. The app however has stopped working. I can no longer connect the app to the cellink Neo battery

### 1/5 — Low voltage warning

*2019-07-28, version 1.7.8*

The low voltage warning message is always on for no reason and there’s no way I can disable it!

### 2/5 — Didn’t work no more

*2025-06-21, version 1.7.18*

App doesn’t work no more & didn’t show a percent of battery no more

## Most praised reviews (10 highest-rated)

### 5/5 — Works great with my battery

*2020-10-17, version 1.7.8*

This app is extremely simple, but works great. It connects to my battery in seconds, gives me the information that I need. I also have an extended battery hooked up, and you can change the amount of charge within the combined batteries in the app, and it gives you an accurate reading. As noted, there is no security, and I have been able to connect to another person‘s battery. But really, the only thing you can do is see how much charge is in the battery. If you are so scared of someone seeing how much battery charge you have, then watch out lol!

### 5/5 — Was working great until IOS 13?

*2019-10-21, version 1.7.8*

Used to work perfectly but since IOS 13 upgrade my battery is not discovered in the app.

### 5/5 — 간편하고좋습니다

*2018-02-09, version 1.7.4*

헌데 몇일전부터 배터리방전중이란 메세지가안뜨고 베터리 사용안함이라는 문구와 사용시간도 00으로표기가되네요 빠른수정이되면좋겠네요

### 4/5 — Had to turn Cellink off and back on

*2021-05-05, version 1.7.8*

For the app to find my battery. The app worked flawlessly for years before I had to power cycle the Cellink. I literally just had to switch it off for a few seconds for the app to find my battery again.

### 4/5 — Why no degrees in F???

*2020-02-08, version 1.7.8*

Why does the app not have an option to read degrees in Fahrenheit?

### 4/5 — Good, solid app.

*2018-07-08, version 1.7.8*

Please remove notification when disconnected from battery with app closed, and add option to change colours of charge percentage indicator to something less ugly. Otherwise, useful app that does exactly what it’s meant to.

### 4/5 — Simple app does what it’s supposed to

*2018-02-23, version 1.7.5*

I’d really like to see an option to switch the temperature from Celsius to Fahrenheit.

Would be nice to be able to shut off the battery from the app as opposed to flipping the switch on the battery.

App Store descriptive text appears to be in all Korean, why no English?

Thanks!

### 3/5 — Good app but needs improvement

*2021-07-06, version 1.7.8*

I bought the Cellink Neo I think about a month or two ago. I really appreciate the app since it tells me what the battery percentage is. But the app only works when on WiFi. When I’m on data, I go into the app click on my device but then the whole app closes down. Doesn’t do that on WiFi tho. I hope the developer fixes the issue for the app, since the device and the app are great products.

### 3/5 — 앱에 대용량 파워뱅크좀 지원해 주세요

*2019-01-23, version 1.7.8*

파워뱅크에 연결해 사용 중인데  제가 120a 사용하는데 최대 용량이 60000ma 이네요   그러니 잔량 표시나 충전이 잘 않되는것 같아요 최대 용량좀 늘려 주세요

### 3/5 — Cellink Neo

*2018-10-04, version 1.7.8*

I noticed this app had no review for the app itself and felt like it needed one 
It’s a nice feature for the Neo being able to monitor how much battery life it has and how many hours is remaining while it’s providing power for my dash cam. The app feels like it could use an update though be more modern, sleek, more fast. I mean there is always room for improvements but hopefully it moves forward.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-02.*
