# CellTrak

> Field staff care delivery and compliance management software with electronic documentation and GPS tracking. (iPhone/iPad app by CellTrak Technologies Inc.)

- Source: https://appshunter.io/ios/app/celltrak/id666382612 (this page in markdown: same URL + `.md`)
- Developer: [CellTrak Technologies Inc](https://appshunter.io/developer/502359444)
- Category: Medical, Business
- Price: Free
- Rating: 2.10/5 from 166 App Store ratings · 66 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 46 MB
- Languages: American English, French (France), Korean, Polish, Russian, European Spanish
- Released: 2013-11-17
- Data updated: 2026-08-17
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/celltrak/id666382612/reviews.md

## What is CellTrak?

CellTrak fundamentally transforms how your field staff delivers care, improving compliance and creating added time for more visits. CellTrak identifies variance to care allowing for early intervention to decrease acute care visits and exposure to preventable readmissions. Receiving actionable data from the home is key to reducing emergency room visits and avoidable hospital readmissions for an especially high-risk population of seniors and individuals with acute and chronic illness.

With CellTrak, your staff will gain instant access to client specific care plans, allowing them to document and verify electronically at the point of care. Care teams can utilize automated reports, alerts and patient communications to minimize manual tasks, reach more clients successfully and devote more clinical and coaching talent to clients who need them most. CellTrak streamlines care plan delivery and verification, all while improving your agency’s compliance and census.

CellTrak uses GPS to track the user locations during usage of 'visits' feature. 
-- DISCLAIMER --
"Continued use of GPS running in the background can dramatically decrease battery life."

## Key features

- Electronic care plan access
- Point-of-care documentation
- Automated reports and alerts
- Client communication tools
- GPS location tracking for visits
- Improved compliance and census

## What do users think of CellTrak?

Overall sentiment: negative

**Pros**

- 👍 Easier than paper documentation
- 👍 Good for communication with office
- 👍 Manages schedule effectively
- 👍 Helps keep staff safe
- 👍 No need to go to office weekly

**Cons**

- 🐛 App crashes frequently
- 🐛 Unreliable performance
- 🐛 Outdated interface
- 🐛 Difficult to use
- 🐛 Poorly designed
- 🐛 Inaccurate time tracking
- 🐛 High battery consumption
- 🐛 Constant tracking outside work hours
- 🐛 Login issues
- 🐛 Password creation complicated
- 🐛 Unresponsive customer service
- 🐛 Requires manual time entry
- 🐛 Primitive compared to web page
- 🐛 Drains battery fast
- 🐛 Constant notifications
- 🐛 Shifts appear that weren't worked
- 🐛 Inconsistent operation
- 🐛 Locks up, cancels visits
- 🐛 Location not always accurate
- 🐛 Cannot delete notes
- 🐛 Does not show scheduled visits
- 🐛 Sync issues
- 🐛 Error codes during installation
- 🐛 Kicks people off, cannot re-add
- 🐛 Location services required to access app
- 🐛 Slow performance
- 🐛 Rude call center
- 🐛 Delayed paychecks
- 🐛 Poor communication with waiver programs
- 🐛 Blue banner blocking other apps
- 🐛 Cannot use phone for calls between clients
- 🐛 Messes up gas mileage tracking
- 🐛 Doesn't register lockouts
- 🐛 Requires manual time and mileage logging
- 🐛 Cannot see screen to type without Bluetooth keyboard
- 🐛 Flawed all around
- 🐛 Uses phone data and battery
- 🐛 Blue banner blocking other apps
- 🐛 Fails to show future scheduled visits
- 🐛 Inbox/outbox useless
- 🐛 Cannot check schedule without ending care plan
- 🐛 Crashing when viewing scheduled activities

**Commonly reported bugs**

- App closes out unexpectedly
- Login issues, no login option
- Password expiration and thumbprint errors
- App closes when adding new databases
- App crashes when clicking reports link
- App crashes when trying to view scheduled activities
- Error code 1091 during installation
- Client's name not appearing in participants page
- App does not rotate on iPad
- Cannot delete a note started
- Does not enter client's name
- Does not sync
- Enters schedule wrong
- Blue banner blocking other apps
- Constant tracking even when logged out
- Does not register lockouts
- App crashes on opening
- App fails to show future scheduled visits
- Inbox and outbox are useless
- Cannot check schedule without ending care plan

**Most requested features**

- Allow copy, cut, and paste in text fields
- Option to make password visible when entering it
- Increase screen size for modern phones and tablets
- Compatibility with Apple Watch
- Notification for app updates
- Ability to see reports and schedule while clocked in
- Option to save commonly used settings
- Dark mode option
- Improved customer support responsiveness
- Better management of password resets

## Recent user reviews (10 of 66)

All indexed reviews: https://appshunter.io/ios/app/celltrak/id666382612/reviews.md

### 1/5 — Accessibility Violations

*2026-08-11, version 8.9.1*

Disabling copy and paste as well as password autofill is unacceptable and is an accessibility violation. I am unable to use my assistive apps to fill in my password and other data and passkeys aren’t supported either, let alone two factor authentication. This is unacceptable and speaks of amateurish software development- whatever you did to break your input fields so badly needs to be fixed. How did this ever pass HIPAA?

### 1/5 — Unreliable

*2025-11-11, version 8.9.0*

Application is not reliable.

### 4/5 — It’s okay

*2025-10-25, version 8.9.0*

I do get pings at times and I go look at the phone and click on the app because it’s coming from the app and there’s nothing there. And they always cost me say your schedule has been updated ping but then again there’s nothing there so I wish you guys kind of figure that out and you’re giving a client a shower who is a fall risk you really don’t want to look at your phone because that potential risk can make that client fall

### 5/5 — 🙄

*2025-09-17, version 8.8.0*

🙄

### 1/5 — Nope

*2025-09-09, version 8.8.0*

So many upgrades to this app could be made. Functionality could be better. Plus, app goes by 15 minute increments which I hate so much. Which leads me to wonder since this pushes my time around inaccurately, if this also jips me on my drive time in between clients. I highly recommend going the safe route and just using the paper documents. This app is a real head ache.

### 1/5 — Horrible

*2025-08-10, version 8.7.0*

It keeps closing out which requires for the person to have to go in office to verify there time it also log you out system and makes you start all over

### 1/5 — Worst app

*2025-03-03, version 8.5.0*

This app is so outdated.  Nothing is intuitive but instead appears to be purposely difficult with extra steps instead assigned tasks at different hours.

### 1/5 — 🫤🫤

*2025-02-09, version 8.5.0*

No login option. Every time I open the app there is only a registration option, which I have already done.

### 5/5 — Great App

*2025-01-13*

This app is great. I have had no problems with the app at all. And the support team is very responsive. I haven’t seen many apps that have taken as many things into consideration as this one and I appreciate the time the developer(s) must have committed to making an app for medical and care work so efficient and easy to understand.

### 1/5 — I don’t like that I’m being track after I’m off the clock …

*2024-10-30, version 8.4.2*

How come I’m getting track while im off the clock ? Do you gave keep the tracking locations ? Even when I’m off the clock ? Like could you tell me where I was 30 days ago ? Because it’s constantly tracking me

## Frequently asked questions about CellTrak

### What does CellTrak do?

CellTrak is a mobile application designed to help field staff in healthcare and home care agencies deliver better patient care. It provides instant access to client-specific care plans, allows for electronic documentation at the point of care, and offers features like automated reports and alerts to improve efficiency and compliance.

### What are the key features of CellTrak?

Key features include electronic access to client care plans, point-of-care electronic documentation, automated reporting and alerts, client communication tools, and GPS tracking for visit verification. These features aim to improve staff compliance, reduce manual tasks, and allow more time for client interaction.

### Is CellTrak free to use?

The provided information indicates that the app does not have in-app purchases or ads, suggesting a freemium or subscription model. However, specific pricing details are not available in the description. Users may need to contact the provider for detailed information on cost and subscription tiers.

### What kind of devices is CellTrak compatible with?

The description does not specify exact compatibility details for operating systems or device models. However, as a mobile application, it is designed for use on smartphones and tablets. Users should check the app store listing for specific operating system requirements.

### How does CellTrak help reduce hospital readmissions?

CellTrak helps reduce hospital readmissions by identifying variances in care delivery, allowing for early intervention. By providing actionable data from the home and ensuring compliance with care plans, it aims to decrease the need for acute care visits and prevent preventable readmissions for high-risk populations.

## Version history (last 5 releases)

### 8.9.1 — 2026-01-27

Bug fixes and performance enhancements

### 8.9.0 — 2025-10-21

Bug fixes and performance enhancements

### 8.8.0 — 2025-08-13

Bug fixes and performance enhancements

### 8.7.0 — 2025-04-07

This version includes bug fixes and enhancements.

### 8.6.0 — 2025-03-05

This version includes bug fixes and enhancements.

## More apps by CellTrak Technologies Inc

- [CellTrak 1.7](https://appshunter.io/ios/app/celltrak-17/id505542939)
- [CareAttend](https://appshunter.io/ios/app/careattend/id1535852977)

All apps by CellTrak Technologies Inc: https://appshunter.io/developer/502359444

## Related topics

[celltrak](https://appshunter.io/ios/topics/celltrak) · [care attend](https://appshunter.io/ios/topics/care-attend) · [blueboxlive](https://appshunter.io/ios/topics/blueboxlive)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*