# Celtic Bank — user reviews

> 61 indexed App Store user reviews of Celtic Bank by Celtic Bank, rated 1.70/5 from 132 ratings.

- Source: https://appshunter.io/ios/app/celtic-bank/id1361583304/reviews
- App overview in markdown: https://appshunter.io/ios/app/celtic-bank/id1361583304.md
- Rating breakdown: 5★ 14 · 4★ 5 · 3★ 6 · 2★ 6 · 1★ 101

## Newest reviews (15 of 61)

### 1/5 — No app

*2022-10-06*

You guys really need to get an app for the Indigo Mastercard. If you guys did you would probably get a lot more clientele. I may cancel my card in December due to the fact that it is so difficult too access and seems that mess up my balance.. Hopefully you guys can get it fixed by then and also manage it a little better

### 1/5 — Don’t get this card

*2022-08-26, version 2.1.3*

I hate this card it takes 14 days to see your payment and you can only see everything online there’s no app for this card they don’t make it easy for you like all my other cards..DONT GET THIS CARD BIGGEST mistake

### 1/5 — Guss

*2022-08-21, version 2.1.3*

This is a terrible card… never let you pay or sign in in your account. Don’t get it.

### 1/5 — Crap

*2022-08-06, version 2.1.3*

Can’t believe this. I can’t log on too this app. I need to contact the bank. I’m getting rid of this indigo card.

### 1/5 — Awful app.

*2022-06-06*

The app won’t even let me login. I verified my credentials over and over and yet it does not recognize them. Complete waste of time with this app. The website is no better.  Please do better. No reason why I should be getting an error message with correct login information.

### 1/5 — Terrible Card with NO App Available

*2022-05-29*

I have an Indigo Mastercard and have had SO many issues with it. Can’t log in to the Celtic Bank app as it does not recognize my login or credentials. No specific Indigo app to use instead, even though EVERY other credit card I have offers one - not having an app to help me do my banking is a problem. The website you can log into is simplified but that also means there aren’t many links to help find the info you need and there is hardly any information readily available on the website. Small credit limit, unhelpful and rude customer service when I have attempted to contact them about problems (important ones like unrecognized charges to my card). The list goes on. It would benefit them to get their act together and join the 21st century.

### 1/5 — Bad Card

*2022-02-27, version 2.1.3*

Don’t get an Indigo card, cause it doesn’t have an App to look at your account!!!! Poor business!!

### 1/5 — NOT COOL AT ALL

*2022-02-23, version 2.1.3*

Everyone has written a review about basically the same thing and this bank still has not made an app for this card. The website is so archaic and prehistoric it feels like being on a dial up website from 1999 and being a BANK and all I would hope they could afford to make an app which is basically a website linked to a little picture. Half the work is done for theme already. They just need to fix up the site and link it to the app ( little picture) that u touch to be taken to a link hidden behind the pic written in code. So basic and simple and I just don’t know why the heavy they have not made one. After all the reviews I am wondering if they even care or read them because it seems like they don’t. The card is good so far and I don’t have any issues with using or paying and getting my credit back, they are doing well in that area so thank you for that at least. Please please please make an app.

### 1/5 — Not worth getting the Indigo Credit Card

*2022-02-23*

Not only do they not an app, they don’t have Apple Pay, and they are so old fashioned. You have to use a browser to view your account and they’re just now updating they’re website to look like you're not still in 2001. Customer service is so rude, they report to bureaus even though companies aren’t really supposed to, they do it to be spiteful. All they want to do is charge extra fees for basically the 2 or 3 payment methods they’ll tell you you can use but will decline because they don’t accept it. Piece of trash card and company.

### 1/5 — Useless piece of junk

*2022-02-17, version 2.1.3*

It does not recognize my Indigo credit card. It is useless for the credit card they offered me. What’s the point???

### 1/5 — No app  for card account access

*2022-02-09*

No app to manage credit card account.. This is absolutely crazy this bank doesn't offer an app for this but want you to have banking with them. I'll jus pay this card off and not use it anymore. Everyone has an app but this company whyyy

### 1/5 — Indigo Mastercard App????

*2022-01-30*

Why is there no app for the Indigo Mastercard offered by this bank? It’s 2022 - EVERYONE HAS AN APP!!! So, since it’s virtually impossible for me to go to the website on my phone and check my balance,(or do anything else), I have to use a computer? That is incredibly inconvenient, considering I don’t normally carry my laptop around with me everywhere I go. But, on top of that, I can’t use the Celtic Bank app either, AND the bank doesn’t allow me to add this card to my phone’s wallet either?? Come on!!!

### 1/5 — Needs a credit card feature

*2021-08-26, version 2.1.3*

You have to log onto the website each time they need to update this and add a credit card feature to their app! It’s so inconvenient!!!!!

### 1/5 — No cc access

*2021-08-07, version 2.1.3*

There is no app for their indigo credit card- what a scam/sham company

### 1/5 — Terrible piece of crap app

*2021-07-22, version 2.1.3*

No access to anything. Can’t see my Indigo account. Can’t see balance or make payments. 

It’s 2021. How can so many apps be SO USER UNFRIENDLY??

Get with the program. My god. 🤦‍♀️🙄

## Most critical reviews (10 lowest-rated)

### 1/5 — Sin aplicación! 😒

*2025-05-22, version 2025.4.1*

Me sucede igual, no e podido encontrar la forma para descargar la aplicación de la tarjeta Surge! Esto es en desastre cuando tienes una tarjeta que no puedes instalar su aplicación! 😒

### 1/5 — My Indigo card

*2024-06-30*

I am unable to use this app for my Indigo Card. All of my other credit cards have apps to pay online and Indigo through Celtic Bank. Does not this app does not work for my Indigo Card . I’ve looked through the App Store and there is no specific app for Indigo alone, this is very inconvenient.

### 1/5 — Online services

*2024-05-16, version 2.2.3*

It took me forever to find the right app for my indigo card. I had to do some research, but found it on the Concora credit app. I hope this helps someone

### 1/5 — INDIGO MASTERCARD

*2023-06-15, version 2.1.3*

I have an indigo Mastercard by Celtic back and am very dissatisfied with the fact that there is no mobile app. Making payments and checking my balance is a headache. I’m contemplating cancelling the card all together if there isn’t an app released soon.

### 1/5 — NO STARS!

*2023-06-12, version 2.1.3*

Can’t get in to view/or make payments.
Little Dumb card to have. 
Paying it off & CLOSING iT!

### 1/5 — Good card if you’re just trying to build credit but really lousy customer support online

*2023-05-07, version 2.1.3*

I just got this card and yes, it is terrible as far as not being able to go to the App Store and just download the app so that you could do online banking and make your payments and so forth but you have to be smarter than the average bear. What you do is you go to indigo card.com/activate , then downloaded Genesis Bank , which services the card there’s actually three parties involved and yes, it does seem a little bit shady so I might close this card out after I pay the balance, but I was able to pay online. I entered my savings account information and it automatically went through payment was received so there is a way. I need to hire some new software developers, obviously

### 1/5 — App has major problems

*2023-03-11, version 2.1.3*

Got this app thinking it could better help me keep on my new indigo cc but it doesn’t recognize any of my information and risk having my actual account locked out. I’d give zero stars if I could

### 1/5 — Thanks but no thanks

*2023-02-08*

I also got the Indigo Mastercard but won’t be using it for any purchases when literally every other card I own comes with an app. If you’re trying to re-build your credit, you can do better.  I started with a secured card from OpenSky. Then I got Avant, Mission Lane, BrightWay, CapitalOne, BestEgg, and Merrick Bank credit cards. Most of which were recommended to me through Credit Karma. Can you guess what all those cards have in common? Apps. I can even pay my rent through an app, but not this credit card? Gimme a break.

### 1/5 — Bad credit card company!

*2022-12-12, version 2.1.3*

No good planning close this credit card ! Not worth it! Will mess your credit up.

### 1/5 — Not for indigo card users

*2022-11-15*

The only option is to use the website from a mobile browser. You can put a bookmark on your home page. It’s a lame work around but that’s all you can do.

## Most praised reviews (6 highest-rated)

### 5/5 — Great customer service

*2026-06-01*

Celtic bank was incredible at helping me get the right loan for my business from start to finish.

### 5/5 — Indigo MasterCard

*2024-05-30*

People on here complaining about an app for the indigo card. You need to use the Concora Credit app. Indigo is issued by Celtic Bank but serviced by Concora.

### 5/5 — 700 credit limit with low credit

*2024-04-29*

I love the indigo card cause it’s comes with a large amount and no  but others don’t. I had a card from them and I love how it’s looks. But I heard they are going to make an app

### 5/5 — Reviews are not legit-

*2023-05-07, version 2.1.3*

My Genteck, people. Mobile app for online banking for Indigo Mastercard.

### 5/5 — What you should expect

*2022-05-01*

The card is accepted, they gave you credit when others would not, no they don’t have an app but they do have a simple enough website dedicated to the card accessible by mobile or other devices. Stop complaining.

### 2/5 — Need App For Credit Card

*2020-09-08, version 1.14.2*

So I was able to access my card online fine but it would be nice to have quick and easy access on a app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-29.*
