# CENGCEN > Remote pet monitoring and treat dispensing client for smart snack machines. (iPhone/iPad app by Dongguan Langmeng Intelligent Technology Co. Ltd..) - Source: https://appshunter.io/ios/app/cengcen/id1516210428 (this page in markdown: same URL + `.md`) - Developer: [Dongguan Langmeng Intelligent Technology Co. Ltd.](https://appshunter.io/developer/1450147870) - Category: Utilities - Price: Free - Rating: 2.19/5 from 16 App Store ratings · 10 written reviews indexed - Age rating: 4+ - Requires: iOS 9.0 · 68 MB - Languages: English, Japanese, Chinese, Chinese - Released: 2020-09-09 - Data updated: 2026-06-11 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/cengcen/id1516210428/reviews.md ## What is CENGCEN? CENGCEN is the mobile client of "Cengceng Smart Pet Snack Machine" launched by Dongguan Langmeng Intelligent Technology Co. Ltd.. You can watch pets anytime and anywhere, use the remote control monitoring interface to interact with your pets, and use the remote function to feed your pets remotely. ## Key features - Remote pet monitoring - Live video feed - Two-way audio communication - Remote treat dispensing - Pet interaction interface ## Recent user reviews (10 of 10) All indexed reviews: https://appshunter.io/ios/app/cengcen/id1516210428/reviews.md ### 1/5 — Bad app *2024-12-23, version 1.6.8* The camera isn’t too bad and I like it for the most part but because the app is bad I have to reset it often. Plus there’s no easy way to get help so hopefully you’re a patient problem solver otherwise probably buy from a different company 💞 ### 1/5 — Scam app is stealing with no way to cancel subscription *2023-08-06, version 1.6.7* They blocked my camera’s ability to use the cloud storage, and then also removed the ability to cancel the monthly cloud subscription charge. The in-app feedback/customer service does nothing. So I have a camera that cannot save any pictures or videos (making it useless for keeping track of my pets’ safety), and I am being charged monthly with no way to cancel provided by the company that sold me the subscription. Pretty sure that’s illegal, and it definitely makes this a terrible scam company. ### 1/5 — Will not connect, cannot login, cannot reset password *2023-04-13, version 1.6.6* The device worked for a few months. Now I cannot login via the app. The app also blocks resetting the password - it will not send the verification code and crashes in an infinite loop. Since I cannot login, I cannot use the device. I can’t see the camera and I cannot tell it to dispense treats. Do NOT buy this device. Period. They have zero phone numbers to call, they do not respond to the online chat, they do not reply to email. This is an organization simply stealing money for a device that doesn’t work. ### 1/5 — Garbage *2023-03-24, version 1.6.6* Motion detection recording doesn’t work. Also, the camera just says “connecting, please wait” when trying to enter but never works. The FAQ on the app aren’t legible, broken English. Don’t waste your money on the camera. ### 1/5 — QR code not working *2022-06-16, version 1.6.4* Could not scan QR code with device. Tried multiple times over multiple months not working! I also tried the smart life app but did not work for me either! Is the camera broken on the device? Very annoyed with this purchase and lack of help with trouble shooting! The AP connection did not work either… ### 1/5 — Horrible *2022-05-22, version 1.6.4* I was super happy once I got it to connect while we were home, then next day went to work it wouldn’t connect, for no known reason it finally did connect but that was the one and only time, since then we have not been able to connect! I tried the feed back button on the app, and it doesn’t work. Tried to email cannot get any way to troubleshoot this! Went to developers website, non-existent!!! I will be returning this sadly. I really wanted it to work ### 1/5 — Could not setup or scan QR code *2022-05-09, version 1.6.4* Spent hours trying to connect the pet feeder to my wifi via the QR code and also the alternative AP hotspot to no avail. Finally found a comment on a YouTube video (for another issue) which mentioned another APP called SmartLife. 5 minutes later I was connected to the feeder and fully operational. Consider using SmartLife app instead if you have issues. Thanks ### 1/5 — Won’t connect *2022-04-13, version 1.6.4* It was connected at first but disconnected when I got about an hour away from the house. Won’t reconnect without my phone on the same network. Totally defeated the purpose. Amazon return! ### 5/5 — Great Product *2022-02-18, version 1.6.4* The app is very easy to understand and works well with little delay ### 1/5 — App doesn’t connect to the device *2022-02-09, version 1.6.4* This thing is terrible. Screen shot during the setup doesn't show model numbers. The box the unit comes in shows model number but doesnt match the app. Also, once the unit reads the q r code and then announces connection successful. At that point the app fails to connect to the unit. Tried both q r code and ap mode and neither works. Wasted hours. ## Frequently asked questions about CENGCEN ### What is CENGCEN? CENGCEN is the mobile application that connects to the Cengceng Smart Pet Snack Machine. It allows you to monitor your pets, interact with them, and dispense treats remotely. ### What devices does CENGCEN support? CENGCEN is available for iPhone and iPod devices. ### Is CENGCEN free to use? Yes, CENGCEN is available for free download and use. ### How often is CENGCEN updated? The latest version, 1.6.8, was released on August 28, 2023. Updates are provided by the developer to ensure functionality. ### What is the age rating for CENGCEN? CENGCEN has an age rating of 4+, making it suitable for a wide range of users. ### Can I watch my pets with CENGCEN? Yes, CENGCEN provides a remote control monitoring interface that allows you to watch your pets live anytime and anywhere. ### Does CENGCEN have ads? Based on the provided information, CENGCEN does not contain advertisements. ### What is the user rating for CENGCEN? CENGCEN has an average rating of 2.2 stars from 16 ratings, indicating mixed user satisfaction. ## Version history (last 5 releases) ### 1.6.8 — 2023-08-28 1. Optimize known issues. ### 1.6.7 — 2023-06-19 1. Fix the feedback issue. ### 1.6.6 — 2022-12-13 Fixed some bugs ### 1.6.5 — 2022-09-02 1. Increase the entrance of activities in some areas ### 1.6.4 — 2022-01-27 1.Adjust user interface 2.Fixed some bugs ## Related topics [dglm](https://appshunter.io/ios/topics/dglm) · [cengcen](https://appshunter.io/ios/topics/cengcen) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*