# Cent eeZ — user reviews > 107 indexed App Store user reviews of Cent eeZ by CENTRAL BANK OF INDIA, rated 2.20/5 from 26 ratings. - Source: https://appshunter.io/ios/app/cent-eez/id6737806722/reviews - App overview in markdown: https://appshunter.io/ios/app/cent-eez/id6737806722.md - Rating breakdown: 5★ 7 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 17 ## What do users think of Cent eeZ? Overall sentiment: positive **Pros** - 👍 Clean and smooth user interface - 🚀 Fast and responsive app - 📱 Comprehensive banking services in one app - 🥳 Excellent app overall **Cons** - 🐛 Login issues and technical difficulties - 👎 Poor user interface compared to other banking apps - 🔙 Back button/navigation issues - 🤖 Biometric login not working consistently **Commonly reported bugs** - App hangs and crashes on iOS - Unable to register or install the app **Most requested features** - Smaller and smoother loading logo - Improved biometric login experience ## Newest reviews (10 of 107) ### 1/5 — A bad review *2026-03-14* Why do we have to update the app every other day there aren’t even any changes being made. Why do we have to update it? This does not make sense. ### 2/5 — International mobile numbers not supported *2026-02-25, version v1.3.24* The app does not allow international numbers only Indian mobile numbers. Can the app allow this ? Especially needed for NRIs ### 1/5 — Bad user experience *2026-02-10* I forgot my use Id and could not get anyhelp from customer support as they told me to visit the bank for assistance. I clicked the forgot user I’d page where it asked for account number and mobile number. Then I submitted the form and recurved the otp. Then I entered the otp and pressed submit. The system froze and the loader kept running for 5 minutes almost. Then I asked for assistance but my name was not in the records. 6 months ago I changed the guardian details to my own details as my father was managing the account as guardian previously. It’s still not updated on the portal and it’s been over 6 months. It’s very disappointing to see such banks are unable to keep the process simple and clean. ### 1/5 — Pathetic App *2026-02-09* Such a worst app very glitches ### 2/5 — Loan Statements *2026-02-04* Before, I was able to track my loan statement properly and view the remaining balance, the amounts I paid in previous months, and the interest charged each month. However, after the new update, I can only see the interest charged on the loan amount. The paid amounts and previous month details are no longer visible. If you could restore the previous feature, it would be very beneficial. ### 1/5 — Cent eez *2025-12-09* One of the worst banking application in India 0/10 ### 1/5 — Poor 👎🏻👎🏻👎🏻👎🏻👎🏻 *2025-11-25* The bank has discontinued the old Centmobile banking application, and this new app is not allowing me to log in. Despite entering my correct account number and registered mobile number the app shows an error and does not proceed further. And old App CentMobile is not opening you people should notify customer in existing banking app before discontinuing it Very poor service and old one was also poor and its interface was really outdated not loving to open it. You guys have to do some good work or hire someone who can do it . I will not suggest the people to become a customer of Central Bank ❌🚫 ### 1/5 — Worst application *2025-11-22* Scan doesn’t work and upi payment doesn’t work on iOS and when we try it comes outfrom the application …I don’t know why developer doesn’t do back testing before launching the worst application …you got all the feature by the way ..do I have to use it then fix the bugs and implement the smooth functioning..you have just launch the app without any feedback …total glitch …only money transfer works…please do the research and have sold back testing the app otherwise stop the online services …worst service I have noticed in both your application ### 2/5 — Lagging issue, slows down and freezes the screen! Not satisfied. *2025-11-08* Although the facilities and features are on the easily click, but the worst i faced is that the app always hang. There is numerous number of lagging issue while later turns into freeze my screen even if i need to scroll down my statement. Developers must look into this matter, its a serious concern Not really satisfied with this one! ### 1/5 — App *2025-11-06, version v1.3.19* I’m customer of central bank of india from 2015. Previous app was soo simple and easy to use. New app is lacking sooo much. I tried to register with new app but its keep running after msg sent. 1 hour 2 hour but at last it says technical difiiculties. Fix this slow speed issue please. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very slow *2026-07-08, version v1.3.28* This app is literally slow as hell. Trying to transfer funds but it’s keep processing. I have been trying this since last few days. I couldn’t find any international helpline number to get support from customer service centre. Worst service ever online as well as in branch it self ### 1/5 — Worst of it’s kind *2026-06-17* The Central Bank mobile app has been extremely disappointing. The servers are frequently down, making it difficult or impossible to access essential banking services when needed. The app also suffers from numerous glitches and often fails to open altogether. Such reliability issues are unacceptable for a banking application, especially during emergencies when customers need immediate access to their accounts and services. Significant improvements in stability, performance, and uptime are urgently needed. **Developer response:** Dear User, We regret the inconvenience caused with the Cent eeZ application. To help us resolve the issue and protect your privacy, please contact us at 1800 30 30 or email customercare@cboi.in with your registered details and a brief description of the issue. Regards, Cent eeZ Support Team ### 1/5 — Good UI, But the App Itself Is a Disaster *2026-06-03* The new Central Bank of India app may look modern, but the performance is absolutely pathetic. The moment you log in, the app freezes and takes almost a full minute just to load the home screen. Every single action — whether it’s transferring money or downloading a statement — is painfully slow. The same sluggish behaviour exists on the website too, so clearly the problem is at the core, not the device. In 2026, when every bank is improving speed, accessibility, and user experience, Central Bank has completely failed to deliver even basic performance. Their tagline “Cent eez – Ab Life Aasaan” feels like a joke because this app makes life harder, not easier. Instead of retaining customers, this kind of experience pushes people to shift to other banks with reliable digital services. A good UI means nothing if the app can’t perform. This release is a huge disappointment. **Developer response:** Dear User, We sincerely apologize for the inconvenience you have experienced with the Cent eeZ application. To safeguard your privacy and resolve this matter immediately, please connect with our dedicated support channels at 1800 30 30 or customercare@cboi.in with your registered details and a brief description of the issue. Thank you for your valuable feedback and patience as we expedite your request. Sincerely, Cent eeZ Support Team ### 1/5 — Worst Banking App ever used *2026-06-03* Constant server down errors! You can barely log in, let alone use any features. A banking app needs to be reliable, but this one fails constantly. Avoid until they majorly upgrade their servers. This is hands down the worst banking app experience. The servers are perpetually down, making it completely unreliable when you actually need to manage your accounts or make transactions. For a major bank, this level of technical instability is unacceptable. Please fix your infrastructure. ### 1/5 — Can't change country code *2026-05-29, version v1.3.27* The developer need to learn how to develop an app, this app have lots of issues which need to be fixed. CIF registered still it shows not regiatered ### 1/5 — Worst IT team and worst application *2026-05-25, version v1.3.27* This is one of the worst app I’ve ever used. I want to give negative rating but unfortunately there was no option for that. Hire some good IT company for mobile banking. We are living in 2026 and no one has time to waste on your app to see technical issues every time. ### 1/5 — Worst app *2026-05-13* Worst app I tried so many times to register the app but the app is ded slow still I am not registered ### 1/5 — Rubbish app *2026-04-02* The application is THE most useless banking apps I have come across. It has never worked for me. If you would like to go for hypertension then please go ahead. It never opens. If it opens it is unresponsive. The menu doesn’t work at all. You invariably get an error message. Very sad state of affairs. The public sector bank doesn’t care at all. The people responsible for this app and for the bank’s pathetic website should be taken to task for producing such useless products. ### 1/5 — Worst bank nominee *2026-03-20* I have two of my account in Central Bank, which I operate through this single app. However, there is the same story. Previously we use the app it works properly and thereafter sometime the error start coming on the way as of today I am now trying to just press. The transfer fund bar in Mobile app, it says. The results are not available. We would be grateful if you could add them. This is the dialogue box appearing on Press transfer fund app transferring the fund is. I think the main reason of using mobile banking and that itself is not working. ### 1/5 — Useless app *2026-03-19* Initial I was using CentMobile. It was working absolutely fine. However, one day Central Bank decided to launch another application and ask customers to install that. After installation, it is showing my CIF is not registered and I have to do it again. After registration, it is asking me for a Branch Token. If I have already registered and used my internet and phone banking, why do I have to visit the bank again to get the branch token? Should I take 1 day leave from my work just to get a Branch Token? Hats off to the person whose idea it was to launch an another application 😊 ## Most praised reviews (10 highest-rated) ### 5/5 — Quality *2026-07-24* Amazing performance ### 5/5 — Cent Eez *2026-07-12* App is like a mini branch, enabling customers to access a wide range of banking services through their mobile phones. It is feature-rich, user-friendly, and provides an excellent overall banking experience. However, the registration process is quite lengthy and can be simplified. Nowadays, many customers do not carry their ATM cards and are also reluctant to visit the branch to obtain a branch token for registration. If customers could register using their KYC details or through an OTP sent to their Aadhaar-linked mobile number, it would make the onboarding process much easier and more convenient. Additionally, the final steps involving the selection of a secret image and security questions could be removed or simplified to enhance the user experience. Overall, the App is an excellent initiative and offers a seamless digital banking experience. With a simpler registration process, it has the potential to achieve even greater customer acceptance and satisfaction. ### 5/5 — A super app *2026-07-11* Cent eeZ has made banking with Central Bank of India much more convenient. The app is easy to use, secure, and offers almost every banking service in one place. Checking account balances, transferring funds, opening deposits, managing debit cards, and paying bills can all be done quickly without visiting a branch. The interface is clean, transactions are smooth, and the bank keeps improving the app with regular updates. Overall, it’s a reliable digital banking platform that saves both time and effort. Highly recommended for Central Bank of India customers! 🫶🏻 ### 5/5 — Exceptional mobile app *2026-07-11* A Complete Digital Banking Experience! Cent eeZ has truly transformed the banking experience with its modern interface and comprehensive features. From fund transfers, bill payments, deposits, and loan services to investments and insurance, everything is available in one place, making banking effortless. The app is intuitive, secure, and regularly updated with new features and improvements. I particularly appreciate the seamless navigation, real time transaction updates, and the convenience of managing multiple banking needs without visiting a branch. Kudos to the Central Bank of India team for creating such a feature rich digital platform. Looking forward to even more innovations in future updates. Highly recommended for anyone looking for a reliable and convenient banking app! ### 5/5 — Loved it *2026-07-11* I’ve been using the Cent eeZ app, and it offers a modern, all-in-one banking experience. The interface is clean, transactions are smooth, and essential services like fund transfers, bill payments, FD/RD opening, debit card management, and account statements are easily accessible. The app also includes investment and insurance features, making it a comprehensive digital banking platform. ### 5/5 — Super smooth and reliable app *2026-07-11* "With over 200 features, this app truly lives up to its name. From instant UPI/IMPS transfers to managing term deposits, everything works efficiently. The robust security layers give me complete peace of mind while transacting. “One of the best upgrades the bank has rolled out. The app is fast, intuitive, and highly secure. Registering was quick, and the layout makes it simple to manage accounts, pay bills, and track investments without any lag. Highly recommended for a hassle-free digital banking experience!" ### 5/5 — All rolled into one clean interface. *2026-07-02* ⭐⭐⭐⭐⭐ I’ve been using the Cent eeZ app recently, and it has genuinely transformed how I manage my daily finances. The best part is having everything—savings accounts, immediate IMPS/NEFT transfers, and bill payments—all rolled into one clean interface. Investing has also become incredibly straightforward; I can track my portfolio and manage my mutual fund SIPs without any tedious paperwork. What really gives me peace of mind, though, are the quick biometric logins and instant fraud alerts. It is fast, secure, and easily handles all my routine banking and investment needs on the go Regard Mithilesh kumar ### 5/5 — Experience of the centeez app *2026-02-27* I’ve had a really smooth experience using the Cent Eez app. The interface is clean, easy to navigate, and makes banking super convenient. Transactions are quick, and I love how everything I need is available in one place. Definitely a great step towards hassle-free digital banking! ### 5/5 — Smooth Payments but Navigation Issue Needs Attention *2026-01-11* I have been using the Cent eeZ app since its launch and overall my experience has been satisfactory. Recently, I used the Bills Payment section to recharge my FASTag. The recharge process was smooth, and the payment was completed successfully without any issues. However, after the successful payment, I was unable to navigate back to make another bill payment. The back option was not available, and even the Home button displayed at the top of the screen was unresponsive—tapping it did not result in any action. Eventually, I had to force-close the app and log in again to proceed with further payments. I request the team to please look into this navigation issue and resolve it in future updates, as it affects user convenience despite an otherwise seamless payment experience. **Developer response:** Dear User, Thank you for your feedback. We sincerely regret the inconvenience you experienced. Your input helps us improve and continue delivering the best possible service. Please don't hesitate to reach out to us at 1800 3030 to share your concerns—we're here to help. Warm Regards, Cent eeZ Support Desk ### 5/5 — Nice app *2026-01-10* The Cent EZZ App is a convenient and user-friendly digital banking platform that makes everyday banking simple and quick. It offers easy access to account details, fund transfers, bill payments, and other essential services anytime, anywhere. The app’s interface is clean and easy to navigate, even for first-time users. Overall, Cent EZZ App is a reliable and efficient solution for hassle-free mobile banking for the customers of central bank --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*