# Cent m-Passbook — user reviews > 54 indexed App Store user reviews of Cent m by Central Bank of India, rated 2.70/5 from 60 ratings. - Source: https://appshunter.io/ios/app/cent-m-passbook/id950604171/reviews - App overview in markdown: https://appshunter.io/ios/app/cent-m-passbook/id950604171.md - Rating breakdown: 5★ 18 · 4★ 5 · 3★ 7 · 2★ 2 · 1★ 28 ## Newest reviews (11 of 54) ### 3/5 — Improvement *2022-12-04, version 1.03* When I use from uk by my iPhone 13 Pro Max , some time good working and some time pendamic session expired and many error .hope someone short out issues. ### 4/5 — Okay *2022-02-17, version 1.03* Good app so far as per our Hindustan standard ### 1/5 — Regarding deregistration *2022-02-09* Cant operate same account on two different device. When we register it on one device then other device account gets automatically deregistered. We need to see same account information on two different devices when one device is not around. It was possible on earlier version. Now its not happening, So solve this issue as soon as possible. *GIVE MULTI DEVICE SUPPORT AS SOON AS POSSIBLE* ### 1/5 — Worst experience *2022-02-03* This is so annoying. Not a single thing work properly in this app. One day is gone waste just to login. Sometimes they show error that Internet is not there. I have 4G network other app work fine and this. Somehow I manage to login then my accounts are not visible. I required the bank statement and next day when account are visible. I required to request to send the statement for tax benefits but when i go to e-mail account statement. Inside that when i click to enter email noting happen. You guys have my phone number and my email at the time of registration send the bloody mail on the same email Id or just give the option to download bank statement. Worst app I ever seen. If i have to go to your bank branch for every little things then why you made this. Take my suggestion just close your bank and this app. ### 1/5 — Doesnt load any accounts *2022-01-29* After logging in none of the accounts load. Does this been tested ever, the most annoying app on App Store. Apple how can such apps be allowed? ### 1/5 — Choosing account drop down is empty *2022-01-27* Not able to choose the account. Hence not able to view the statement. Basically app is not working after the update ### 4/5 — Multiple device support *2022-01-18* Nice upgrade for the app after so many years, but 1. Need support for multiple devices 2. Sometimes app doesnt show email id for mailing statements, need to restart app many times 3. I wanted to download statement for 1st to 31st Dec 2021 , My passbook shows me entries till 31st Dec 2021. But when i download statement from app I receive from 1st to 21st… I waited till 9th Jan for to obtain the full statement… Please resolve this issues ### 1/5 — Worst application *2022-01-04* Looks like the application is used to check your patience. Bank is charging a lot for in account statements and balance certificates but not using even a single panny to work on online support. Even your application opens, you cant change the dates in passbook. There is no option to give minus star rate or else i have done the same. ### 1/5 — App *2021-11-25, version 1.01* App Doesn’t Work Properly It doesn’t open from last 20 days ### 1/5 — App not starting *2021-11-23, version 1.01* From last few days the app is not starting. I am using this app to do my transactions always. It’s not working now. ☹️ ### 1/5 — CBI *2021-11-21, version 1.01* This app no work ## Most critical reviews (10 lowest-rated) ### 1/5 — All Broken App *2024-06-06* I don’t know what updates you made and whole application is broken now. I can even find the menu option properly. every label in the application has a suffix ‘lbl’ to it. please correct the app and make it user friendly. Central bank please atleast make digital experience better for banking. I don’t have an option to share the screenshot or else you would be surprised to see the UI of the application. if you don’t have any good development team please connect with me but please improve the app. I manage considerable part of my finance through central bank and this is very frustrating. ### 1/5 — One of the worst banking systems. *2024-04-12, version 1.03* This bank management is living in 1980. ### 1/5 — Useless *2024-04-03* Useless, worthless, unreliable, frustrating app. Half the time when trying to login, it says “session expired, login again”. Then after multiple tries, it says to change the mpin. After changing mpin and logging in it says I’m logged-in in offline mode. What nonsense. Then opening the passbook which is supposed to be the main feature, it is not showing me my latest transactions even after refreshing. It is showing me a month older transactions only. I have urgency to check my refund. How am I supposed to check it? UNRELIABLE AND FRUSTRATING. ### 1/5 — Worst app every time have issue *2024-01-12* This is the worst app by central bank of india. Every time session timeout message comes when try to login. You need to delete app and download again and than same issue. If you have emergency for the statement than don’t trust on this app. Every week it’s need to reinstall due to not working and there is no guarantee that it will work after reinstalling. ### 1/5 — Pathetic *2023-10-27* Every time when I want to see my pass book it says SESSION EXPIRED and BLOCKED DUE TO WRONG PASSWORD ATTEMPTS. U know what’s more interesting, u feed once and it automatically counts the same as 3 and says MORE THAN 3 WRONG ATTEMPTS USER BLOCKED. I know whatever I’m writing here is of no use, no one will read it ever and take any action for the improvisation of the issue. This is the major difference between private banks and Govt. undertaking banks, it sometimes seems like a big conspiracy of loosing business of Govt. Banks and diverting customers to Pvt Banks. ### 1/5 — Connection Error. No Internet Connection *2023-05-17* Terrible app, always constantly getting “connection error, no internet connection. Tried on wifi, 5G and multiple devices. Just randomly stopped working. Support team no help at all. Typical customer service in India. ### 1/5 — Horrible *2023-04-10, version 1.03* Center bank IT team still living in 90s technology. Always error, CBI online technology is horrible. ### 1/5 — This app is really bad *2023-01-24* Please improve this app ### 1/5 — Horrible App *2022-07-04* Cannot do anything other than view balance. The developers are so far behind compared to Kotak or ICICI bank apps, that they do not care. No pride taken in their work. Writing this review is also not going to wake them up. It’s not like they will read and react. ### 1/5 — Improvement needed *2022-06-15, version 1.03* Not at all user friendly each time i login into it it shows session expired. And also this app doenot show the older transcation will only show from the day when u will start using it will no give stars for this Needs alot of imporovements ## Most praised reviews (10 highest-rated) ### 5/5 — Screen and some digits go inside the screen *2025-02-16* iPhone pro max 16: on left and right side one or two digit are going inside the screen and not readable. Solve the issue please ### 5/5 — Regarding encoding and id for privacy and security *2024-12-30* I would suggest to work make it a little more enhanced in encoded script such that the flow of income does migrate and hinder someone else’s attention makes every one enjoy their income . However services have been good CentPay isn’t working on my cell I don’t know why see if this resolves . Thanks ### 5/5 — Update cause problem in visibility as label got changed *2024-05-25* After update label of menu and different option got changed. ### 5/5 — Improvement suggestion *2023-02-26* This is good app and help to get instant info. But there are some flaws which need to be rectified. Person can download/email statement for only 3 months max, what if we need 6 months? In one day you can get only one statement request which is very disappointing. Hope developers will address this issue. ### 5/5 — Give 1 year statement facility *2022-10-13* Central bank of india has done very nice up gradation in this passbook application ,Very easy to use and looking fabulous, One more feature should be added in this app is Last Financial year bank statement should be available in app .. ### 5/5 — Great app *2022-02-14* This is a great app to keep a tab on your account passbook. Initially had a problem after the update my accounts were not displayed , but upon reinstalling the app , everything is good. ### 5/5 — Wonderful Experience *2022-01-08* I a very happy to see the latest upgraded features and the augmented User Interface. The mPassbook as a separate app lets you see all the entries of your accounts unlike other banks’ mobile banking where you can view only limited transactions. Pleased keep up the GOOD WORK! ### 5/5 — Great update *2022-01-07* All I want to say is that previously I was not happy with this app but now with this new update it’s running very smoothly also they have added some new features which is commendable. ### 5/5 — Nice interface *2022-01-06* Better interface than the previous version. Though not used extensively. ### 5/5 — Good app . *2020-08-21, version 1.01* Works fine with me , good way to check ur balance and few passbook entries . --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*