# CenteMobile — user reviews > 14 indexed App Store user reviews of CenteMobile by CENTENARY RURAL DEVELOPMENT BANK LTD, rated 2.90/5 from 21 ratings. - Source: https://appshunter.io/ios/app/centemobile/id797415564/reviews - App overview in markdown: https://appshunter.io/ios/app/centemobile/id797415564.md - Rating breakdown: 5★ 8 · 4★ 2 · 3★ 0 · 2★ 2 · 1★ 9 ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app and terrible bank *2025-06-23, version 6.0* This app is so unreliable and crashes a lot. Again, I can’t seem to receive any OTP codes and it requires me to verify my number which requires a verification code to be sent first to my phone number. This verification code shows it’s been sent to my number as per the system respond however it keeps timing out with no code sent. I have tried it all. I have raised this matter daily with the diaspora contact but she stopped responding to my emails. The bank overall is very un responsive and do not even care to respond. Essentially I have money locked on an account I CANNOT access as a customer for 3 weeks now with no help or response from a recognised bank- is this a legit way for a bank to operate? ### 1/5 — Not opening *2024-12-16, version 5.8* Please fix this app, ever since I updated iOS 18 on my iPhone the app simply will not open. Please could you help me as I need to make some urgent transactions ### 1/5 — Not functioning of recent *2024-12-05, version 5.8* What happened to the app?? It doesn’t function at all. No communication from the team managing this department, how expect us in the USA to make any school fees transactions??? Please could you look into this matter and communicate via our email addresses to facilitate the resolution of this issue please . It’s unacceptable indeed!!! ### 1/5 — No access *2024-11-27, version 5.8* I have failed to access my app for some days now yet i need to do urgent transactions. This happened since the upgrade ### 1/5 — Keeps Crushing *2024-11-25* After the recent update. The app can’t open and keeps crushing on IOS 17.6.1 ### 1/5 — App Crashes *2024-11-24, version 5.7* Yo, what have you don’t with the centemobile app on iOS 18.1.1?? It simply crashes on point of opening ### 1/5 — New update on app just can’t allow opening the app. It’s worse than before. *2024-11-23* New update on app is corrupted. Can’t open ### 1/5 — Worst banking experience ever. *2024-11-12, version 5.6* The app is not reliable just like the bank - I once had my account compromised and lost money and the bank did nothing. Currently I am unable to access my account for weeks now, yet I still have money debited on it. The bank have still not officially communicate to me that there system has a problem for diaspora numbers- this is information I got from speaking to a staff. Contacts with various people is not helpful as one gets mixed responses of empty promises. They need to move with the times and offer atleast good customer care. It is not acceptable! ### 1/5 — New update is faulty *2023-10-31* I updated to the new update 2 days back And it didn’t open right after Then I reset the phone still the same problem please provide roll back ### 1/5 — Complain *2022-08-05* Tha app is good but if you take long using it I mean logging in , it doesn’t accept the login pin again … I tried putting my pin many times it failed ## Most praised reviews (4 highest-rated) ### 2/5 — Kindly help us on apple phones *2024-12-31* The app on my iPhone keeps collapsing.. ### 2/5 — Error can't be cleared *2020-10-28* The app is good but the problem is in case of error or network failure , the error wl not clear unless u restart the phone. Kindly sorr out that issue ### 2/5 — Needs a lot of work *2020-04-16* The app still needs a lot of work Whenever I try to use the biometric function it crushes ### 2/5 — Mini statement *2019-12-23, version 2.0* A lot is required to get to standards of other apps in terms of showing balance and transactions history --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*