# Center Health — user reviews > 179 indexed App Store user reviews of Center Health by Center Health Incorporated, rated 4.52/5 from 2,504 ratings. - Source: https://appshunter.io/ios/app/center-health/id1231963619/reviews - App overview in markdown: https://appshunter.io/ios/app/center-health/id1231963619.md - Rating breakdown: 5★ 1,915 · 4★ 266 · 3★ 115 · 2★ 38 · 1★ 145 ## What do users think of Center Health? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Convenient and portable - 💰 Affordable test strips - 🔍 Helpful tracking and insights - 🤖 Responsive and friendly customer service - 🌟 Great overall product and service **Cons** - 🐛 Occasional connectivity issues - 🔍 Limited integration with other health apps - 🤔 Unclear subscription/cancellation policies - 🕰️ Slow response times from customer support - 🤖 Inconsistent AI assistant functionality **Commonly reported bugs** - Inaccurate blood sugar readings - Inconsistent strip recognition - Unexplained data loss or sync issues - Compatibility problems with newer devices **Most requested features** - Improved offline functionality - Seamless integration with Apple Health - More customization options - Expanded food database - Ability to export data ## Newest reviews (12 of 179) ### 4/5 — Center Health *2026-02-12, version 5.41.6* I’ve been using for @ 3 years. It is easy to use, and seems very accurate. Had some performance glitches of late, but customer service reacted quickly, and my problem appears resolved. It’s a good low cost testing solution. ### 4/5 — Not working. *2025-12-14, version 5.40.81* App not opening. Ive had device a couple years now ### 5/5 — Customer Service *2025-11-21, version 5.40.79* Above and Beyond ***** Ellie/ Cust Ser Rep is always ready, willing and able to resolve any concern or clarification that I have at any time and provides a quick response which always ends up equaling “GreatCustomerService” Hats off for a job “well done” again and again ~!!!~ ### 5/5 — Helpful *2025-11-18, version 5.40.68* This company is very helpful and informative. Ellie has helped me a lot. It really helps me control my diabetes. ### 5/5 — Best blood sugar monitor I’ve used *2025-10-31, version 5.40.68* I love the easy of use and the ability to track my blood sugar. The helpful hints are very useful. It is more than just a blood sugar monitor. ### 5/5 — Easy and accurate *2025-10-27, version 5.40.68* I have been using Center for about two years. It is the easiest way that I have tried to monitor my blood glucose level. It’s a program that gives continual feedback, and if there is an issue, there is always someone willing to help out. When I first started measuring my glucose level, I used traditional test strips. They were extremely expensive, and I had to test three times a day. I was quite concerned about the amount of money that I was putting into this. Then I discovered center! I get 50 strips a month for much less than I was paying for traditional strips. These are easy to use and I have never had any issues with the readings. I am extremely happy with this program and hope that it continues indefinitely! I have much more control over my blood sugar levels, and the doctor does not need me to take my blood sugar every day; therefore, I’ve had to pause my subscription for a month or 2 here and there. It’s very simple to do this and I am notified in case I forget when it begins again! This company is extremely pleasant to work with, and has helped me to develop a much healthier life path. ### 5/5 — Very practical *2025-10-27, version 5.40.68* Love it ### 3/5 — Wish it was better *2025-10-21, version 5.40.54* I really want to like this app. Visually it looks really nice but on the iPhone it seems to constantly add things in, like saying I took over 1k units of insulin. At first I thought it was just a sync problem with apple health so I disabled that and started manually typing things in but that didn’t resolve the issues. Also manually inputting things takes way too long. However the things I manually enter show up correctly on the web app. Go figure. ### 5/5 — Accuracy and information. *2025-10-12, version 5.40.54* This app is so convenient. You’ll have all your data in one place. It indicates which way your blood sugar is trending, syncs sleep as well as meal intake. The test strips are affordable and I appreciate the auto ship so I’m never without. ### 5/5 — Health App *2025-10-09, version 5.40.54* Excellent ### 5/5 — It has helped me take control *2025-09-29, version 5.40.54* Center Health has helped me take control of my diabetes. I am able to track with my cgm along with finger sticks. It also helps track my blood pressure all in one place! ### 5/5 — Great App *2025-09-28, version 5.40.54* I have been using this app for years now. It is the best and easiest way to check my levels. Customer service is outstanding ## Most critical reviews (10 lowest-rated) ### 1/5 — It won’t let me sign up *2026-07-24, version 5.42.10* I’ve been trying to access and sign up for the app but it will not let me sign up :( ### 1/5 — Impossible Cancellations *2026-04-03, version 5.41.22* I really want to be able to give them more stars, but unfortunately every time I’ve needed support I’ve been ignored for days past when their automated email says they’ll respond, I was sent 5 emails trying to convince me not to cancel when I needed to pause my strip order, and after purchasing a CGM that got mysteriously cancelled without any communication and not receiving a refund they just aren’t responding at all. It’s clearly a small team, but half their links don’t even work on the website as it’s run through Wix, there’s no system in place to track packages, and they don’t even offer a sensor that works for newer iPhone models- their usbc adapter only works for Android and their lightning one can’t be adapted to fit newer iPhones (the reason I had to cancel my strips/ordered a cgm) I’m very disappointed with how this has been handled, diabetic care is already difficult as is. ### 1/5 — Nothing but problems *2026-03-19, version 5.41.22* I’ve had nothing but problems with this company, whether it be automatically renewing my subscription for test strips (which I did not allow) billing issues, shipment issues, no response from customer service, no return call from customer service, no refunds for negligence on the companies end, honestly, you are much better off going to Walgreens and buying a $15 or $20 blood glucose monitor and being able to buy the strips whenever you need them and not have to wait on the company to mail them to you. If there’s ever an emergency and you need strips, you’re screwed ### 1/5 — As Many Have Said: Deceptive *2026-03-15, version 5.41.22* Like many have already noted, the app is NOT free. This information is not listed anywhere in the app details and the purchase is NOT through the app store. It doesn't even tell you in the app until you feed it a bunch of your personal information. Once they get your data, suddenly there's a paywall. ### 1/5 — Größter Scam! *2025-12-22, version 5.40.81* Erstmal werden alle möglichen Daten gesammelt, alles sensible Daten!!! Danach erhält man erst die Info dass man gleich einen Jahresplan abschließen muss, um festzustellen das diese BS App einfach grad nicht funktioniert! ### 1/5 — Deceptive App $$$ *2025-12-20, version 5.40.81* It is not mentioned within the description of the app but there is a subscription - $139 per year. You have to pay outside of the App Store. Which is also deceptive. Then it says App Only 7-day trial then $139 per year. It shows 0.00 or 100% off for app only use. But when you go to check out it still says 7 day trial then $139 per year. There is no contact page or company information on their website site, just an email address. I probably would have tried this app/service but it seems very shady. ### 1/5 — Paid only $$$ *2025-12-10, version 5.40.81* You have to pay to use app and the cost is very high. You can’t subscribe through Apple either, you have to pay through third party app SHOP. They make it look like you can’t signup pay directly but you can’t. The whole payment model seems like this app is a scam. Be careful when paying for this service. ### 1/5 — Update! *2025-11-20, version 5.40.78* Ever since your update my duo is not recognized by the app. Went through all the steps short of uninstalling and reinstalling the app as this will wipe out all my data! So what do you want me to do now??? ### 1/5 — Terrible Customer Service *2025-09-28, version 5.40.54* There is no way to cancel the subscription and there is no response to the emails. Do not give them your credit card information ### 1/5 — Very Disappointed *2025-09-24, version 5.40.54* I own a Center Health Glucose Monitor to help manage my Type 2 Diabetes. I’ve owned the device for a few years now and pay for an annual subscription for their service. I went in for labs and my a1c was 7.3. Based on my readings per Center Health, my 90 day average estimated a1c was 5.8%. The difference of what would classify someone as diabetic vs. prediabetic. The morning of my labs, Center Health said my fasting sugar was 84. Roughly 30 minutes later (still fasting) my sugar reading from the labs blood work was 126. I reached out to Center Health on 8/28 because my doctor and I both agreed that the official a1c test isn’t lying and that it must be a faulty meter. Center Health responded on 8/29 that their meters are accurate and asked if I would like a control solution sent to test the accuracy at home. I responded yes the same day. No one responded again until I followed up on 9/2 and 9/3. On 9/3 they said they sent the control solution. I received a package on 9/9 that was only more test strips, not a control solution, so I reached back out requesting the solution again. They responded that the solution was resent. On 9/15 I receive the solution and immediately test three times. Two of the three tests failed and were out of the control range. I let them know the results of each test with a screenshot. On 9/16, they request to know the control range on my strips. I provide that the same day. On 9/19 I ask for an update and receive no response. On 9/21 I send a formal letter that I will escalate if I do not have a resolution by the end of the day on 9/22. No response on 9/22, and no response as of 12:30PM ET on 9/23. ## Most praised reviews (10 highest-rated) ### 5/5 — Love the app *2026-05-26, version 5.41.54* This app is really useful for my diabetes and keeping up with everything however I am having issues adding my endocrinologist to sharing my dashboard I did already email customer support. ### 5/5 — Sorry *2026-05-20, version 5.41.54* To see you close I love my setup from center well hate their closing but life moves on ### 5/5 — Great Company *2026-05-08, version 5.41.24* I’ve had a subscription for several years. Tech folks are great, never ran out product and my doctor was impressed with the quality of reports available. The price for equipment and strips on a quarterly basis was very affordable. ### 5/5 — Works great *2026-04-04, version 5.41.22* They send me the items I ask for right away and every month they make sure my Test Strips are at my door on time which is a very big deal to me being a Type 1 Diabetic. If and when I ask for extra Test Strips they make sure I have more quickly. I recommend Center Health to everybody! You will not be disappointed. ### 5/5 — Great small convenient kit *2026-02-19, version 5.41.6* I like how small and easy this kit is to use. I have it in my purse and it works well with my iPhone. ### 5/5 — Awesome!!!!! *2026-02-16, version 5.41.6* This is an awesome app!!!!!! ### 5/5 — My Center App *2026-02-01, version 5.41.6* My Center Healthsubscription is truly Amazing!!! Keeps my sugar testing log in. The Duo equipment is truly great!!! Love it n sooo easy to use on my phone!!! Also very accurate!!! The customer service is awesome very helpful and friendly!!! Truly recommend it ❤️❤️❤️ ### 5/5 — Awesome app & customer service *2025-12-14, version 5.40.81* I have been using Center Health for several years to help manage my diabetes. Their customer service is top notch! Ellie is always available to answer questions & dispense extra strips whenever needed. The app is easy to navigate. Highly recommend! ### 5/5 — Great App *2025-12-11, version 5.40.81* This app is honestly the best. It’s accurate, helpful, and very easy to use. I love that you can track blood sugar levels, water intake, and food habits right in the app. ### 5/5 — Good app *2025-11-30, version 5.40.81* Love it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*