# Center Parc Credit Union — user reviews

> 75 indexed App Store user reviews of Center Parc Credit Union by CENTER PARC CREDIT UNION, rated 4.81/5 from 5,417 ratings.

- Source: https://appshunter.io/ios/app/center-parc-credit-union/id594345516/reviews
- App overview in markdown: https://appshunter.io/ios/app/center-parc-credit-union/id594345516.md
- Rating breakdown: 5★ 4,151 · 4★ 276 · 3★ 79 · 2★ 30 · 1★ 77

## What do users think of Center Parc Credit Union?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Straightforward and reliable
- 💡 Convenient mobile check deposit
- 🚀 Efficient transactions
- 👍 Friendly and professional staff
- 👍 Great credit union overall

**Cons**

- 🐛 App crashes and freezes
- 🐛 Functionality issues after updates
- 🐛 Inconsistent app performance
- 🔒 Lack of security features (e.g., Zelle)
- 🔒 Difficulty accessing accounts

**Commonly reported bugs**

- App crashes and freezes
- Mobile check deposit issues
- Login and account access problems
- Inconsistent app performance

**Most requested features**

- Add Zelle or similar money transfer service
- Improve mobile app functionality and stability
- Provide more account management options (e.g., children's accounts)
- Enhance app design and user experience
- Integrate credit card management features

## Newest reviews (10 of 75)

### 3/5 — PAYMENT METHOD

*2026-07-01, version 2025.10.02*

The account itself have a really nice layout. But the payment method although they said they have updated it, its still confusing because, I can’t update the payment method into which bank account I want to use to make automatic payment for the personal loan and also its missing the option that even if I managed to update the payment method it doesn’t say in the app where will the automatic payment will be pulled out from. Im hoping they can fix this.

### 4/5 — Debit

*2025-11-21, version 2025.0702.2 (2025.7.2.2)*

I wish there was an easier way to lock your debit card.

### 3/5 — My check is still pending

*2024-11-09, version 2024.04*

It’s been pending for over 24 hours hurry up i need to pay my bills

### 5/5 — Great place to do business

*2024-04-07, version 2023.10.1.4*

Professional and knowledgeable staff, easy to speak to a real person on the phone, online banking is quick to navigate.  Five star rating in every way.

### 5/5 — Holiday fund

*2023-08-15, version 2023.3.0.1*

I absolutely love this savings plan for a Christmas fund it helps me keep my personal finances separate from gift buying which makes it exciting

### 5/5 — Love this Cu

*2023-03-13, version 2022.9.2.1*

Love love love this CU.  It’s the best ever.

### 2/5 — Garbage

*2022-10-26, version 2022.6.0.1*

The iPad version won’t focus the camera, and the android version insists on turning the check image upside down no matter how you rotate the check or the phone, and then complains it can’t detect the corners. I don’t see why it’s so hard to write a functional app.

### 5/5 — Easy, reliable, and stable

*2022-04-22, version 6.5.5.59*

App is straightforward and easy to use. Depositing checks is much more reliable than my coworkers’ apps from major banks.

### 5/5 — Great service for nearly 20 years.

*2021-09-17, version 6.5.5.59*

Been with the Asheville credit union, which then merged with the Atlanta Postal Credit Union for nearly 20 years.  Always been great service and the app just improves too. It’s gotten very easy to use and most importantly, reliable. Very little if ever, any down time compared to others.

### 5/5 — APCU IS AWESOME!

*2021-08-25, version 6.5.5.59*

Customer service is great, their staff is very friendly, professional, and very nice to deal with. I use them for just about everything. The app is super easy to navigate and pay bills. I love everything about APCU.

## Most critical reviews (10 lowest-rated)

### 1/5 — Payment

*2025-12-25, version 2025.0702.2 (2025.7.2.2)*

Not giving my money

### 1/5 — Dang

*2025-08-03, version 2025.0600.2 (2025.6.0.2)*

APCU took away the easiest possible way to pay your loans/car payments!

### 1/5 — Children accounts

*2025-02-26, version 2024.10*

I would like to have my children’s accounts to be added so I can transfer money freely into them.

### 1/5 — Zelle

*2024-09-30, version 2024.04*

It’s says zelle option is in the app but it’s nowhere to be found. So frustrating!

### 1/5 — It’s not even the app it’s Customer Service They won’t even Honor me and My Family’s POA

*2024-06-28, version 2024.04*

IT’s Customer

### 1/5 — It’s horrible…

*2024-05-25*

The app as well as the website are difficult to navigate.  Most of the options lead to the same prompt that offers no help. It is ridiculous that Zelle isn’t available immediately. The look of the app is visually unappealing as well. Both manages to be simple in design and functionality while also being unhelpful.

### 1/5 — App needs updating

*2024-04-01, version 2023.10.1.4*

Freezes constantly and buffers for long periods of time!

### 1/5 — I don’t like

*2023-06-30, version 2023.3.0.1*

I can’t Apple Pay

### 1/5 — Login issues

*2023-03-24, version 2022.9.2.1*

Haven’t been able to login in three days. Can’t get an answer when I call

### 1/5 — Always down, charge extra for phone payment

*2023-03-24, version 2022.9.2.1*

My laptop has been slowly dying and I’ve had issues paying via their website a few times now. I’ve tried to pay via the phone all about 5 times now and every single time, the app is down and will not allow me to pay the bill. 

It gets better. APCU doesn’t recognize this as their fault. So when you call to submit a payment via phone, they try and charge you the extra $$ for payments over the phone, completely neglecting to acknowledge that app issues shouldn’t be at the expense of the customer.

This all has never worked for me. Not once.

## Most praised reviews (10 highest-rated)

### 5/5 — Great banking

*2026-08-06, version 2026.04.02*

I have been with this bank for years. They’ve met my every need great bank to have.

### 5/5 — Five stars!

*2026-08-05, version 2026.04.02*

Everything I need and expect from online banking. Managing all my accounts in one place. APCU mobile app makes banking safe, easy and secure.

### 5/5 — Great Bank

*2026-07-18, version 2026.04.02*

I had 2 cars loans, a house and credit card, excellent bank, very pleased with customer service and rates.

### 5/5 — Amazing

*2026-07-08, version 2025.10.02*

Simple, user-friendly, amazing app

### 5/5 — Up to date

*2026-05-31, version 2025.10.02*

They have New features that has faster services for us customers online or in person. I
Appreciate the sister banking that’s near my home.

### 5/5 — Na

*2026-05-15, version 2025.10.02*

Good ppl

### 5/5 — Review

*2025-12-21, version 2025.0702.2 (2025.7.2.2)*

I appreciate the customer service. They’re always kind. They’re always helpful and I love to be able to transfer money from my account to my husband’s when needed merry Christmas.

### 5/5 — Can’t open app

*2025-11-23, version 2025.0702.2 (2025.7.2.2)*

App was working fine until the update a week ago.  App won’t open

### 5/5 — Best CU ever

*2025-05-02, version 2025.02*

I love this

### 5/5 — Review

*2025-01-23, version 2024.10*

No issues!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
